DCH Honda of Nanuet

Bought a new Honda '10 CR-V EX 4WD. Not the worst experience really, not too bad. The price was negotiated to invoice and they honored it. The only problem was they padded the doc/title fees, reachin experience really, not too bad. The price was negotiated to invoice and they honored it. The only problem was they padded the doc/title fees, reaching nearly $385. The finance sales manager wanted to push options I didn't want, but didnt push too hard when I said no. The salesman Prang seemed like an ok guy, no issues. Overall, not too bad. Worked out well, drove off the lot in about 3 hours (they prepped/unwrapped the car on the spot) and it was pretty good. I think if you are forceful and get to a price you feel comfortable with, you won't feel too burnt. More

This was the worst dealership I have ever been to. When This was the worst dealership I have ever been to. When we walked in it took 5-10 minutes for someone to actually approach us. After wa This was the worst dealership I have ever been to. When we walked in it took 5-10 minutes for someone to actually approach us. After waiting for a while, we met with Ronaldo. He seemed ok at first although you can tell he was fake and had your typical "BS" salesman pitch even though he was trying to sound like he was direct. After going on the test drive, we got back to the dealership and he came back with this sheet of numbers showing the different lease and finance options. These prices were by far the highest numbers I have seen for the type of car we were looking for. I researched a number of different dealerships and Honda of Nanuet by far had all of their lease and finance prices about 45% higher than what they should be. The kid Ronaldo brings back his sales manager(after one second of showing us the price list) and then comes the little "speech". The sales manager said - "yeah I'm sorry but Honda isn't going to budge on any of these prices - there isn't much we can do".... He didn't work with us at all and it was the quickest experience we have ever had at a dealership. A week later we went to another dealership about 15 minutes from Nanuet and we got the same vehicle we test drove at Nanuet but the price was what we were looking for. Nanuet Honda is the worst and they should think of a new approach because the one they have is horrible. A few other people I know that went to Honda of Nanuet had very similar experiences - Zero Negotiation and horrible customer service. More

Honda of nanuet is always quick to turn your car down instead of fixing the problem. They have lost my car for over 2 hours for a 45 min. oil change. If it means lost of money from their pocket dont even instead of fixing the problem. They have lost my car for over 2 hours for a 45 min. oil change. If it means lost of money from their pocket dont even bother bringingyour car to them. One would believe working with the customer to build a repor with the community would help boost the income of the dealorship. I will never ever suggest anyone to go to Honda of Nanuet again. My family has bought from them for many of years. (ie) 1990 Accord, 2001 Accord, and 06 Civic. Dennis Cliff from service, Hope & Irvin S. from sales and reception, and the parts guys, are the only people at Honda who have ever acknowledged me; a 21 year old man as a Human being. I own my car, i made the payments on my car, and i still get treated as a kid. I dont understand what kind of business this dealorship is running, but i will promise you, if your not dealing with people like the ones i listed, you wont be happy, and they will make decisions on their pocket instead of yours. If your a young person and do not dress a certain way i can guaranty they will try and get over what ever they can on you. I used to own a 2004 Acura TL at 16 years old, and i was treated with more dignity and respect from the Ramsey dealorship than i am here at Honda of Nanuet. Thank you Dennis, Hope and Irvin S. the parts guys and the reception counter, for you individuals are what make this dealorship pleasent. More

IT WAS THE QUICKEST TIME I WAS EVER IN A DEALERSHIP, AND THERE WAS JUST NO WAY THEY WOULD TRY AND WORK ON NUMBERS FOR ME TO SEE IF I COULD GET A HONDA THERE. I PURPOSELY WENT THERE BECAUSE THEY ARE CLO THERE WAS JUST NO WAY THEY WOULD TRY AND WORK ON NUMBERS FOR ME TO SEE IF I COULD GET A HONDA THERE. I PURPOSELY WENT THERE BECAUSE THEY ARE CLOSEST TO WHERE I LIVE, BUT ENDED UP GETTING TREATED MUCH BETTER AT MAHWAH HONDA AND HONDA OF PARAMUS. More

I brought in my Civic Hybrid just before the warranty expired, complaining of the gas mileage. I'm getting 26 mpg in suburban driving, 30 in mixed. They told me there would be a $120 diagnostic fee charg expired, complaining of the gas mileage. I'm getting 26 mpg in suburban driving, 30 in mixed. They told me there would be a $120 diagnostic fee charged. The rep had a "take it or leave it" attitude. Avoid this dealer! More

This dealer consistently has given me less than satisfactory service .Their main objective is to get your $$ and get you out of the place...On 6 servicecalls , I had, on 5 of these occasions , had satisfactory service .Their main objective is to get your $$ and get you out of the place...On 6 servicecalls , I had, on 5 of these occasions , had to bring the vehicle back and have them complete or resolve what I paid for. More

I bought my car used at Honda of Nanuet. I have taken my I bought my car used at Honda of Nanuet. I have taken my car in for service at least three times and on a couple of other occasions for minor work. I bought my car used at Honda of Nanuet. I have taken my car in for service at least three times and on a couple of other occasions for minor work. The review above answers the question Why in the following ways: Major Service - which includes oil change, tire rotation, etc. is extremely over priced in my opinion. I will go elsewhere for most of this service in the future. $300 to $350 for this kind of service is not a good value. Electronics - I think the main value of Honda of Nanuet's Service department is to figure out electronic problems with their diagnostic equipment. Having said this, the first time we brought our car in for diagnostic testing, it came back with an electronic problem which it did not have before. When we brought the car in to rectify this, the service manager attempted to charge us $110 to diagnose the problem. After a considerable discussion, he relented to my refusal to pay this seemingly unjust charge. When I brought my car back in for two electronic problems, one which had never been fixed from before, we came away with both problems addressed and fixed. However, one problem cost approximately $300 in labor for approximately 2 hours of work. (This did not include the cost of the part.) Again, the cost of labor at this facility is too high.) One electronic problem with the radio display was brought to Honda of Nanuet's attention and the car was in the shop for nearly 5 days for this problem (along with one of the problems mentioned above) which was never fully addressed. I still haven't given up on Honda, but I think there are things which could make much more excited about the service at this dealership such as better prices for service and fixing problems the first time without extra charges for diagnosis. More