DCH Honda of Nanuet

On 09/30/2011 Me and wife brough a used car from this deaership on our first visit we were treated like kings and queens but when we returned 5 days later we were treated like dirt due to on three differ deaership on our first visit we were treated like kings and queens but when we returned 5 days later we were treated like dirt due to on three different ocassions we requested a copy of the carfax that we had sign for it. when we went 5 days later the salesperon euna wilson was very rude and info us that the car was in an accident when she or frank tinelli never told us about the car been in an accident.before we had sign the documents frank tinelli info us that the car was never in a accident thats why they certified the car because the car was never in a car accident..everything that this dealership told us was all a lie.and we round up paying for the certified car when it was suppose to be certified though honda..this dealership will said anything at first just to sale a car but them everything changes when customers sign the contacts. we sign this contract under false and deceptive pretenses. i will never buy a car for honda again and will never recommend anybody to this dealership or honda.. More

A pleasant experience. No hyper tactics. Down to earth sales rep - Mark Stephenson. I felt relaxed at dealership. I felt they were not hiding anything...honest. sales rep - Mark Stephenson. I felt relaxed at dealership. I felt they were not hiding anything...honest. More

I had reviewed several other dealerships prior to coming to Honda of Nanuet to check on their products and thier people. Buying a new car is a considerably large investment in time and resources and I wante to Honda of Nanuet to check on their products and thier people. Buying a new car is a considerably large investment in time and resources and I wanted to be sure of who I was dealing with. I was not disappointed. The people at Honda of Nanuet were very knowledgeable about their product and were very helpful in deciding what options, if any, were really something that I would find useful. I especially appreciated the fact the the sales consultant, Patrick Wysocki, was listening to what I wanted (with respect to the vehicle, options, and cost) and worked with me to come to a quick agreement. Although there was no pressure to purchase unwanted options or warranties he went through the scenarios when various options might make sense and the cost for each. It was all very matter-of-fact and made the process of getting a new vehicle extremely easy. Additionally, I didn't think that I would need the tutorial for the 2012 model but he suggested that he give me a quick run-through just in case and I'm glad he did. Wow. I wouldn't admit it to him but I'm really glad I spent the 20-minutes to get familar with how to get the most out of my new vehicle. There used to be a term called "Buyers Remorse". If you buy from Honda of Nanuet that may be a thing of the past because I was smiling the whole way home... More

The dealership overall was friendly. You do not feel like you are under pressure to purchase. It was helpful that we had just come from another dealership who did not meet our expectations.We were ready to n you are under pressure to purchase. It was helpful that we had just come from another dealership who did not meet our expectations.We were ready to negotiate a deal for a new cr-v. More

We had a very pleasant car buying experience, largely due to Mark Stephenson. Very professional, straightforward, and no pressure. Would highly recommend Honda of Nanuet and Mark in particular. to Mark Stephenson. Very professional, straightforward, and no pressure. Would highly recommend Honda of Nanuet and Mark in particular. More

There was a problem with my seltbelt/airbag system and the seatbelt restraint kicked in while I was driving and my airbag light went on. We read the manual and it said the SLS system was a lifetime warre the seatbelt restraint kicked in while I was driving and my airbag light went on. We read the manual and it said the SLS system was a lifetime warrenty. I called D & C Honda in Tenafly NJ and spoke to a Service advisor,first I asked for an appt. He told me I would have to wait 4 days for an appt and said the system is no under warrenty and I probably went over a pothole in the city and I would have to pay for the fixture. It didnt sound right to me because I didnt even bring the car in yet for a diagnostic so how would he know the damage is not under warrenty. I remember several friends saying good things about Nanuet Honda. I called them they said to bring the car in for a diagnostic check and they would let me know what is the issue. They asked me to come in right away. Already I was impressed because they were very accomodating. I met with Dominick Garretson. He was honest and professional, hetold me they would do a diagnostic check and let me know what the issue was. He called me 2 hours later and told me that it was no outside source causing the problem with the SLS system. He said there was a problem with my seatbelt which affected my airbag light. He said that that system IS under warrenty since an outside source, eg...a pothole did not cause the problem and all I was responsible for was the Honda $100 deductable. My car was fixed in a reasonable amount of time, they were very nice. He told me my seatbelt had a lifetime warrently. D & C honda of Tenafly was nasty when I came in to buy a car and their "Service Advisors" are nasty, dishonest and ripoff artists. More

After purchasing a 09 Honda Civic I experinced a problem which was mainly caused by my inexperience with the new technology. Mr Clifford was extremely patient and helpful. The problem was fixed and I am gr which was mainly caused by my inexperience with the new technology. Mr Clifford was extremely patient and helpful. The problem was fixed and I am grateful. More

Overall, we were very pleased with our experience in purchasing a new Honda Civic. Mark Stephenson was absolutely phenomenal, and we recommend him to everyone. He really took his time to go out of his w purchasing a new Honda Civic. Mark Stephenson was absolutely phenomenal, and we recommend him to everyone. He really took his time to go out of his way to help us, and he was so personable and helpful. He even came in during his days off to work with us in helping us purchase this new car. I am very satisfied with everything, and Mark again was an EXCELLENT Employee. Thank you so much! More

WHAT AN INCREDIBLE EXPERIENCE DEALING WITH PATRICK WYSOCKII THE SALES CONSULTANT WE WERE PRIVILEGED TO HAVE. TRULY THE MOST COMPETENT CAR SALES CONSULTANT WE HAVE EVER WORKED WITH IN OVER 40 YEARS OF WYSOCKII THE SALES CONSULTANT WE WERE PRIVILEGED TO HAVE. TRULY THE MOST COMPETENT CAR SALES CONSULTANT WE HAVE EVER WORKED WITH IN OVER 40 YEARS OF BUYING CARS FROM ALL PRICE RANGES! HIS EXPERTISE WITHOUT BEING AT ALL PUSHY EPITOMIZES ALL THAT A CAR SALESPERSON SHOULD BE BUT RARELY CAN BE FOUND. HE TURNED WHAT HAS UNFORTUNATELY BECOME THE TRULY DREADFUL TASK OF BUYING (OR LEASING) A NEW CAR INTO A WONDERFUL AND FACT FINDING EXPERIENCE ANSWERING EACH AND EVERY QUESTION. PATRICK MADE THE TOTAL DIFFERENCE IN WHICH CAR WE WOULD BUY AND WHICH DEALERSHIP WE WOULD PURCHASE IT FROM! JUST SIMPLY AMAZING! THANK YOU SO MUCH PATRICK. YOU ARE TRULY ONE OF A KIND AND WE RECOMMEND YOU TO EVERY FRIEND AND RELATIVE WE HAVE!! More

My primary reason for the high reviews are the salesman that I dealt with, Patrick Wysocki. I visited the showroom and outdoor lot a couple of times before making a decision to purchase and my initial "no that I dealt with, Patrick Wysocki. I visited the showroom and outdoor lot a couple of times before making a decision to purchase and my initial "no pressure" experience with this salesman made me want to come back. He treated me with respect and courtesy and best of all did not try to make me or my husband feel pressured into buying a particular used car. He was very trustworthy in his explanations and seemed to know Honda cars very well. His sincerity was very much appreciated and helped us to decide to return to the dealership and complete our purchase. More