DCH Honda of Nanuet

This dealership has only one priority: to sell cars as quickly as possible. There is clear disregard for their clients but not their money. I had a prior lease and was interested in starting a new lease. quickly as possible. There is clear disregard for their clients but not their money. I had a prior lease and was interested in starting a new lease. I expressed concerns to the salesperson about the damage to the car on that was being returned and was told that I had 1500 dollars of allowable damage. The salesperson eye balled the car and said that she didnt beileve there was 1500 in damages. Low and behold the car had 1030 dollars of allowable damage. Guess she was right. Guess I m not liable for anything. WRONG!!!!! According to the dealership I owe 680 bc anytime one item has over 500 of damage the customer assumes liability. So they want be to pay 680 rather than 180 the beyond coverage despite having less that 1500 in damages. I explicitly voiced my concerns about potential damage and only received "don't worry". Geez thx . These guys just wanted to lock me into a new contract. They disregarded my concern and I was held accountable Despite not passing the account limit. If you want to be taken honda nanuet. Funny thing is Frank sales manager who is the pushy head guy there could have helped but he was not incentived bc I wasn't buying a new car. More

I was undecided what to buy Camry or Accord so after visiting one of Toyota dealerships I went to Honda of Nanuet... I was greeted by Yvette and I cant describe you how nice it was to deal with the fema visiting one of Toyota dealerships I went to Honda of Nanuet... I was greeted by Yvette and I cant describe you how nice it was to deal with the female salesperson. I am the proud owner of the new Accord EX . Thank you Honda of Nanuet and thank you Yvette you made my buying experience the best ever. More

This review is to inform people of the situation that has still as of 4/8/13 not been resolved. I mailed the following to Honda of Nauet on January 28, 2013 and received promises things would be resolved... still as of 4/8/13 not been resolved. I mailed the following to Honda of Nauet on January 28, 2013 and received promises things would be resolved... they havent. Since owning this vehicle the temperary paint they used to touch up rust marks in order to sell has begun coming off leaving the vehile looking terrible! I have also not received the reimbursment for registering my car through them! 4 months after they said the check was already in the mail! Liars! I would not recommend this dealer to anyone! This letter is to demand two items from your office. First, a letter stating that I do not owe nor ever did owe your office any money. Second, a letter of apology from your office for advising your collection office to harass and insult me. I make these requests to defend myself in the future should this false collection claim remain on my credit history. Since your office falsified the claim that I owed $500, your word that this matter is resolved is meaningless. I purchased a 2003 Honda Accord from your business. I left a cash down payment of $500 on December 24, 2012. I paid the remaining balance in cash when I took ownership of the car on December 29, 2012. On January 15, 2013 I was contacted by your collection agency that I still owed $500. The agent was confrontational and insulting. Your agent stated I never paid the $500 cash deposit, I advised your agent I would provide documents to prove the amount was paid in full. After I faxed the document to your agent, she insisted I wrote on the document to falsify that the deposit was paid on December 24, 2012. Since your collection agent refused to accept the documents were accurate, I had to make several calls to the car salesman and the sales manager before the agent accepted the issue was mistakenly reported to her office. Although I understand this issue is resolved, I have no confidence in your office. Since you passed this to a collection agent, I expect this mistake will erroneously appear on my credit history. To help me defend myself in the future, I demand the two documents. A letter stating that I do not owe your office any money nor did I and a letter of apology for passing this issue to your collection office without contacting me first. My first conversation on this matter was an issue from your collection agent, interesting response two weeks after a sale. I will give your office until February 15, 2013 to return the requested letters or I will take appropriate action. More

I find it hard to believe that this dealer has such good reviews. Since 2010, we have purchased FOUR new Honda's between myself, husband and mother-in-law. Three out of those 4 times we purchased a car, we reviews. Since 2010, we have purchased FOUR new Honda's between myself, husband and mother-in-law. Three out of those 4 times we purchased a car, we went to Honda in Nanuet and walked out every time. The salesmen are arrogant and basically laugh you out of the place. On our last visit, we had recieved an internet quota for a 2013 Honda Pilot. When we went in to Honda of Nanuet - who claims they "price match", they basically said there was no way that was for a 4 wheel drive vehicle and basically laughed at the quote and threw it back at us. Well, needless to say, we walked out of that dealership and will NEVER again go back, nor will we ever recommend them and we have been telling everyone we know that asks about our new 2013 Pilot which IS a 4 wheel drive and we did get for the price we wanted - not to ever trust Honda of Nanuet. In 2010, we bought a brand new Pilot, in 2011 we shopped around with my mother-in-law who bought a new Accord, in 2012 my husband got a new Odyssey and 2 weeks ago, I replaced my 2010 Pilot with a 2013 Pilot and NONE of them were from Honda of Nanuet. Going forward, we will NEVER step food in this dealership again. I am there to purchase a vehicle, not to get mocked and laughed at by a salesman. What makes them think it is ok to treat customers that way??? Very rude and arrogant and they have lost my business forever and I love telling everyone how awful they are. I know they think Honda basically sells itself, but it doesn't justify how they treat poeple. Even if I help a couple people avoid being mistreated at Honda of Nanuet, I'm happy! Go elsewhere even if it takes a little longer to get to - it will be worth it in the end. More

excellent service and we have a pleasure to work in my opinion the best salesperson KAMIL WOJCIK - very professional ,frendly and extremely knowledgeable -at the top of that he had our best intre in my opinion the best salesperson KAMIL WOJCIK - very professional ,frendly and extremely knowledgeable -at the top of that he had our best intrest in mind and got us the best deal possible .From start to finish KAMIL made the entire experience of purchasing a car very enjoyable so thank you for that and most important great treatment .The dealersip is really lucky to have KAMIL AS an employee- so of you thinking of buying new or used car i highly recommended you to visit that dealer and make sure you make an appointmant with KAMIL WOJCIK - you be glad you did More

Service was excellent. Dealer followed up as promised and kept us well-informed regarding timing of delivery of car. We purchased the car throughout the Costco program and, as promised, the experience and kept us well-informed regarding timing of delivery of car. We purchased the car throughout the Costco program and, as promised, the experience was "hassle-free." The color of car we wanted was not available at Honda Nanuet but the dealer obtained it quickly through its network of affiliated dealers. More

Mark was very professional, friendly, not at all pushy and got us great deal on a new lease. He also had the car ready to go within 24 hours... and came in on his day off to close the deal. Very nice ex and got us great deal on a new lease. He also had the car ready to go within 24 hours... and came in on his day off to close the deal. Very nice experience with Mark! More

Kamil Wokcik is very nice, friendly, and helpful. He gave me an affordable price for my new car that I can afford. He is very passionate about Honda! me an affordable price for my new car that I can afford. He is very passionate about Honda! More

Kamil Wokcik was very nice and helpful. He was able to give me an affordable price and gave a great presentation of my new car. He is very knowledgable and passionate about Honda! give me an affordable price and gave a great presentation of my new car. He is very knowledgable and passionate about Honda! More

My family has been buying cars from this location for over 15 years. The service department has become part of our family, especially with my Dad being sick. I decided it was time to buy a new car and over 15 years. The service department has become part of our family, especially with my Dad being sick. I decided it was time to buy a new car and wanted a 2012 Civic. I was hesitant, especially after reading the reviews, and the non-endorsement from Consumer Reports. It was made very clear in advance I was paying in full by check. Somehow we got convinced to finance which is exactly what we did not want to do. The care is almost 10 months old now. The leather on the driver side seat has already worn thru. I was told I was speaking to the wrong person when I called my sales person. I then called service and Sophia said she couldn't help me. I asked for a Service Advisor and noone was available. I was asked if I had Honda Care, was given an 800 number and of course they were closed. Left a message for Dan again-never returned my call. Knowing the service guys quite well, I decided to leave them a message. I'm bringing the car in next Saturday. I was told Management has to inspect the leather to determine if it is defective or if it was caused by me????? The indicator that I had to tighten the gas cap continues to come on even though it is as tight as I can make it. How could I have caused the leather to ruin in 10 months???? Unfortunately, I think this will be my last Honda-many people told me not to buy the 2012 but I've had Civics all along and thought it can't be that bad. I guess I'm finding out the hard way. I do have to say major kudos to the Service Department. Everyone working there is top notch in my books-can't say the same about my salesperson. More