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DCH Honda of Nanuet
Nanuet, NY
1,269 Reviews
Because we believe that Honda cars, trucks and SUVs are some of the most extraordinary vehicles on the road today, we're proud to offer our customers a full selection of the latest new Hondas—including the 2014 Honda Accord, Honda Civic and Honda CR-V. At DCH Honda of Nanuet, you'll also find a number of used Hondas and Certified Pre-Owned Hondas, plus a variety of used cars from other manufacturers too. Though we primarily serve the residents of Rockland County, New York, we're just a short drive from neighboring Westchester and Orange County New York and Bergen County, New Jersey. While you're on our website, take a look at our current specials and give us a call when you're ready to schedule a test drive!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,269 reviews
June 11, 2014
Great experience at DCH Honda of Nanuet I had a great experience at DCH Honda of Nanuet. Michael and Glen made buying a car simple, easy, and fast. The customer service was top notch and I w I had a great experience at DCH Honda of Nanuet. Michael and Glen made buying a car simple, easy, and fast. The customer service was top notch and I was able to drive home in the car that I wanted the same day of purchase. More
by Joseph3177
June 06, 2014
Customer service has definitely improved! My husband and I went to this dealership about a year before our lease was up to see about options we would have. We were told we had to have 4 matchi My husband and I went to this dealership about a year before our lease was up to see about options we would have. We were told we had to have 4 matching tires in order to even get the car looked at. Our mechanic thought it was strange that we were replacing 2 tires that were basically new. So, when we went back to the dealership, we were told there was nothing they could do for us. So, after spending money on tires that really weren't needed, we left there disappointed. We had a much different experience this time, our lease was coming up and we were put in the capable hands of Dan D'Angelo who explained all of our options without any pressure. He was knowledgable in every aspect. We decided to buy the car because we were over miles. Today, i went back with all of my paperwork and again I was put in touch with Rocco Cermele who worked hard to get the best rate and terms possible. He was also very knowledgable and explained everything in great detail. I have to say, if these 2 people weren't there, we might have just turned in the lease and walked away. I will be referring anyone who is looking for Honda to both of these men. I was happy to hear that the dealership was sold in March, I feel that customer service has improved greatly. More
by Jsully8
Employees Worked With
Rocco Cermele, Dan D'Angelo
May 30, 2014
License plate nightmare Leasing a new car from DCH was relatively painless. They then said that they would take care of my plates and registration, and gave me a set of temp Leasing a new car from DCH was relatively painless. They then said that they would take care of my plates and registration, and gave me a set of temporary plates. The temporary plates are due to expire tomorrow, and the new plates are not yet here. It turns out that they delayed almost 2 weeks in submitting my paperwork, which resulted in processing delays by the DMV. The sales person did not return my call on this matter. The DMV clerk at DCH told me last week that my plates were en route, but took back that claim this week. She told me that it would be up to her manager to issue me new, temporary plates, but he's been mysteriously unavailable all week. My next call will be to the Better Business Bureau. More
by hsoares
Employees Worked With
DMV Clerk
May 24, 2014
2009 Kia Sedona Friendly, not pushy at all; car was ready for test drive when we arrived and was as described on the website. Great price; 90 day warranty for used va Friendly, not pushy at all; car was ready for test drive when we arrived and was as described on the website. Great price; 90 day warranty for used van. Asked for new tires and they put them in. Very satisfied with the process. More
by oliviervogel
Employees Worked With
Jerry Martinez
May 12, 2014
Great overall experience (Travis Jordan) Travis was helped us pick out my new 2014 Honda Civic EX sedan and drive off the lot within 24 hours. DCH Honda of Nanuet offered a competitive price Travis was helped us pick out my new 2014 Honda Civic EX sedan and drive off the lot within 24 hours. DCH Honda of Nanuet offered a competitive price that couldn't be beaten by any of the NJ dealers in the areas. Overall, we ended up making the deal with Travis and DCH Honda of Nanuet because they stuck to were able to stick to the deal we were looking for. More
by malban
Employees Worked With
Travis Jordan
May 10, 2014
Great Experience I am a returning customer who turned in my 2011 CRV and leased a 2014 CRV because from the manager Frank Caputo,to my saleswoman Yvette Valentik,to th I am a returning customer who turned in my 2011 CRV and leased a 2014 CRV because from the manager Frank Caputo,to my saleswoman Yvette Valentik,to the receptionist, to the service writer, they along with the rest of the employees are wonderful and very knowledgeable.They have a lifetime customer!!! Also I Love My Honda!!!! More
by SalPagliuca55
May 10, 2014
Quick and easy Kamu was a great salesman and made the whole process extremely simple, he was also very informative about the vehicle i was interested in, i would def Kamu was a great salesman and made the whole process extremely simple, he was also very informative about the vehicle i was interested in, i would definitely come back next time i get a car More
by SkiLLs456
May 05, 2014
review of travis jordan and the honda dealership i was very happy with the way everything went. travis is a very good salesman. i would highly reccomend travis and this dealership. thank you i was very happy with the way everything went. travis is a very good salesman. i would highly reccomend travis and this dealership. thank you More
by pam033p
Employees Worked With
Travis Jordan
May 01, 2014
Purchased 2014 Honda CR-V As it is hardly a simple task in purchasing a new vehicle, I had a very good experience while working with Mr. Robert King. His kindness and understan As it is hardly a simple task in purchasing a new vehicle, I had a very good experience while working with Mr. Robert King. His kindness and understanding went a long way in assisting my wife and I on our final decision. He was a true gentleman and a pleasure to work with. In addition, Mr. Kara was very helpful with the extended warranties. More
by VMontello
Employees Worked With
Rick Kara
April 29, 2014
Long Delivery Time :-( Sales person was helpful, knew her job well. There were many cars being delivered that evening, we waited THREE Hours to finally take delivery of the Sales person was helpful, knew her job well. There were many cars being delivered that evening, we waited THREE Hours to finally take delivery of the car. Better customer service would have been to call us in advance & let us know when to come in rather than being asked to wait in the noisy service area for three hours. They asked us to still give a good CSI review since their bonus is based on it. More
by apollo11usa
