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DCH Honda of Mission Valley

San Diego, CA

4.8
460 Reviews
Call Dealership (619) 717-8658
View Awards

5812 Mission Gorge Rd

San Diego, CA

92120

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460 Reviews of DCH Honda of Mission Valley

September 18, 2024

Kai always provides the best service, and thoroughly explains everything we asked. Kai is the best! See you next time. More

by sunshine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kai Cabigon
Report | Print
Sep 19, 2024 -

DCH Honda of Mission Valley responded

We love to hear that Kai consistently provides excellent service for you at DCH Honda of Mission Valley! Thanks for the kind words and see you next time!

September 17, 2024

What bothers me is that I had an appointment for 8:30am, I get there on time and the guy said at least a 4hr wait. So then we got a ride from Lyft to a mall $10 each way. 4 hours later they finally call. On More

by amiquinn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Schaffer, Ana Valencia, Cesar Armas, Crystal Alcaide, Frank Moreno, Robert Gonzalez, Scott Harless
Report | Print
Sep 18, 2024 -

DCH Honda of Mission Valley responded

We apologize for the inconvenience you experienced with your appointment. While we're glad we could waive the Lyft charges, we'll work on improving our scheduling to better serve our customers in a timely manner. Thank you for bringing this to our attention!

September 17, 2024

Brought my vehicle in for servicing. Needed an oil change. Anthony took great care of me. More

by Steve Z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Schaffer
Report | Print
Sep 17, 2024 -

DCH Honda of Mission Valley responded

Thanks for the shout-out to Anthony! We're glad to hear he made your oil change smooth at DCH Honda of Mission Valley. See you next time, Steve!

September 17, 2024

I had a nice and easy hassle free process with getting my new vehicle from this dealer. Jeff McPicke was a great help to me! More

by HugoSolano619
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff McPicke
Report | Print
Sep 18, 2024 -

DCH Honda of Mission Valley responded

Congrats on your purchase, Hugo! We're glad Jeff was helpful and made the car-buying process smooth!

September 17, 2024

Always a pleasant experience. Joseph de la cruz is an utmost professional and an asset to your service. More

by Xman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph de la Cruz, 5 stars
Report | Print
Sep 18, 2024 -

DCH Honda of Mission Valley responded

Thanks for the shout-out to Joseph! We know he'll appreciate your kind words. See you next time at DCH Honda of Mission Valley!

September 16, 2024

My Favorite Joe Cruz is the man! He make me feel very Important ! Keep the good work Joe!, More

by Jose Luis G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Moreno
Report | Print
Sep 16, 2024 -

DCH Honda of Mission Valley responded

Thanks for the kind words, Jose! We'll see you next time at DCH Honda of Mission Valley!

September 16, 2024

Quick, efficient, responsive, easy to deal with and completed all requested services. Service personnel were able to pull all my service history and details. More

by phalgunb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Alcaide
Report | Print
Sep 17, 2024 -

DCH Honda of Mission Valley responded

We're glad our team at DCH Honda of Mission Valley provided quick and efficient service for you. Thanks for choosing us for your automotive needs!

September 16, 2024

It would be nice if they had the parts available for recall appts. Also my car on the first visit was returned to me with accessories like radio, AC, seat position messed up- not a little. More

by dougporter506
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Harless
Report | Print
Sep 17, 2024 -

DCH Honda of Mission Valley responded

Doug, we appreciate your feedback and apologize for any inconvenience caused during your visit. We strive to have parts readily available and ensure that vehicles are returned in the same condition or better. Please reach out so we can address these concerns directly, thank you. William Haas - Service Manager - williamhaas@dchhondaofmissionvalley.com

September 15, 2024

Kai is an excellent Service Rep. The reason I always see him when I service my car, is because I trust him. More

by cjs27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kai
Report | Print
Sep 16, 2024 -

DCH Honda of Mission Valley responded

It's great to know that Kai has earned your trust and consistently provides excellent service at DCH Honda of Mission Valley. Thank you for the five-star review!

September 15, 2024

I bought a Honda Civic at this dealership. I have twice had my car serviced here. The staff is cordial, polite and professional. I have no complaints. More

by dalerueger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Hattox, Crystal Alcaide, Kobe Medina
Report | Print
Sep 16, 2024 -

DCH Honda of Mission Valley responded

Thank you for choosing DCH Honda of Mission Valley, Dale! We're glad to hear that our team has provided professional service during your visits. We appreciate your support and look forward to serving you again!

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