DCH Freehold Toyota - Service Center

JANINE always handles my Tacoma visits to the upmost BEST! She is an asset to your business. From the moment I step in for service Janine’s professional skills take over and my visit takes place per BEST! She is an asset to your business. From the moment I step in for service Janine’s professional skills take over and my visit takes place perfectly. More

AC Repair My camry is less than 3 years old but the AC stopped working during the pandemic. I was anxious to bring my car in due to the virus but I have to say My camry is less than 3 years old but the AC stopped working during the pandemic. I was anxious to bring my car in due to the virus but I have to say the experience was positive. After getting out of my car in the service garage and speaking briefly with a very pleasant employee, I was directed to step inside. I found the door to the service desk was already open, making door touching not necessary, very thoughtful. Inside there were only 2 employees in a large space. Everyone was masked. Chairs were placed a good distance from the employees. TJ was great, coordinating my repair with the techs. And all was done under warranty! Left the car overnight and it was ready by 9:30am the next day. Keys and paperwork were in the car. Steering wheel and seat were covered with plastic. Thank you toyota for providing a safe and calm experience. More

The staff is nice and work is fine but only had tire replaced. Reason for a 3 star is very basic, I had a 7:40 appointment and they didn't seem to even look at my car until after 8:30. Not a big deal replaced. Reason for a 3 star is very basic, I had a 7:40 appointment and they didn't seem to even look at my car until after 8:30. Not a big deal but don't bother with appointments that won't be respected. That early in the morning would expect things to be on time still. More

I have always been please with the service and during the pandemic they stepped up by picking up the car to service, calling to discuss findings and returned promptly. pandemic they stepped up by picking up the car to service, calling to discuss findings and returned promptly. More

Great Service The service rep, TJ, was great, quick, and efficient. They gave me a service appointment within 2 days and with reduced hours and staff. They also p The service rep, TJ, was great, quick, and efficient. They gave me a service appointment within 2 days and with reduced hours and staff. They also provided me with a loaner car. TJ helped me move several items to the loaner car. He went that extra yard to help out. More

Matt is Honest , Helpful ,informative and professional . Matt is Honest , Helpful ,informative and professional . Has always assisted me with shuttle to my office , advice on repairs and always follows up t Matt is Honest , Helpful ,informative and professional . Has always assisted me with shuttle to my office , advice on repairs and always follows up to see if I was satisfied with service. Outstanding . More

Always a positive experience! Matt always takes care of me when I bring my car in. He always tells me exactly what I need, and what projects can wait, because he is very aware of Matt always takes care of me when I bring my car in. He always tells me exactly what I need, and what projects can wait, because he is very aware of my financial status. I appreciate his honesty and willingness to go the extra mile to get me the best value for the few dollars I have to spend. Sometimes people tell me I'm crazy to pay for services at the dealer, but no one else has Matt working for them, and I always know I'll never have to question the quality of the service I receive. More

Matt Morano at DCH Freehold, NJ and of course the entire Freehold operation team, should be commended for "always being dedicated to 5 star stellar service. I purchased my FJ Cruiser from DCH. Freehold operation team, should be commended for "always being dedicated to 5 star stellar service. I purchased my FJ Cruiser from DCH. More