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DCH Freehold Toyota

Freehold, NJ

4.8
2,640 Reviews
DCH Freehold Toyota, located in Central NJ in the town of Freehold, New Jersey, is proud to be one of the premier NJ Toyota dealerships in the area for new, used and Toyota Certified cars, trucks, and SUVs. We serve Monmouth County, Middlesex County and Ocean County. From the moment you walk into our showroom, you will know our commitment to Customer Service is second to none. We strive to make your experience with our Freehold car dealers a good one – for the life of your vehicle. Whether you need to purchase, finance, lease or service a new or preowned Toyota, you have come to the right place. We are conveniently located off Route 9 which is easy to get to from the Garden State Parkway, NJ Turnpike, Rte 18, Rte 79, 295, 95 and 195.
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4268 Route 9 South

Freehold, NJ

07728

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Showing 2,640 reviews

April 10, 2024

Ian-Michael Salon was an outstanding help with the purchase of my first Toyota! Took his time to answer all my questions and made the process easy and enjoyable! Many thanks! More

by Beccabob1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Apr 10, 2024 -

DCH Freehold Toyota responded

Hi Becca! We're delighted to know that Ian-Michael was able to assist you with your first Toyota purchase at DCH Freehold Toyota. Thanks for the shout out and enjoy your new ride. Drive safe and come again!

April 06, 2024

Well the car is nice, but I can't get them to send me my registration and tags. I've called, texted, emailed - no luck. I'll never buy from them and they get no stars due to customer service. More

by computerworks
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Alexander Jaroslawsky
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Conway
Apr 08, 2024 -

DCH Freehold Toyota responded

Hello. We're sorry to read about your experience with the registration and tags. This is not the level of service we aim for, and this feedback is concerning. We'd like to rectify this situation as soon as possible - please reach out directly so we can assist you further. Thank you, Brian Conway - General Sales Manager - brianrconway@dchusa.com

April 02, 2024

Ian was incredibly helpful, and got us into the perfect car for us at a reasonable price. Would very much recommend DCH Freehold to anyone in the market for a Toyota. More

by patyounger3
Recommend Dealer
Yes
Employees Worked With
Ian-Michael Salon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2024 -

DCH Freehold Toyota responded

Hi Pat! We're so glad to know that Ian was able to assist you in finding the perfect car at DCH Freehold Toyota. We appreciate your recommendation and thank you for choosing us. Drive safe until next time!

April 01, 2024

Ian was our salesperson. Very professional compassionate and efficient. I would purchase another vehicle from him and i would recommend him to friends and family More

by Honbun.leung
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ian-Michael Salon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2024 -

DCH Freehold Toyota responded

We're glad to know that you had a positive experience with our salesperson, and we appreciate your willingness to recommend us. We look forward to assisting you again in the future. If there is anything that we can do to make your experience with us 5-stars, please let us know. Thank you, Brian Conway - General Sales Manager - brianrconway@dchusa.com

March 30, 2024

I just purchased my 3rd Highlander from the dealership. Each time I had the pleasure of having Ann Kaplan as my salesperson and her manager Matt Mongiello. They are both true assets to the dealership. The More

by gladiwentthere
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ann Kaplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Braverman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2024 -

DCH Freehold Toyota responded

Hello! We're so glad to know you had another great experience with Ann and Matt at DCH Freehold Toyota! Thanks for your continued support, we appreciate it. Enjoy your new Highlander and come again soon!

March 29, 2024

We were completely satisfied with Ian's customer service attitude and professionalism that exceeded our expectations. He kept us well informed about the features of the car, etc.. Ian, you are the best! Th More

by T.A.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ian-Michael Salon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2024 -

DCH Freehold Toyota responded

Hello! It's fantastic to know that Ian provided you with such exceptional service at DCH Freehold Toyota. We appreciate your recommendation and look forward to assisting any friends or family members in the future!

March 22, 2024

After shopping at 4 different dealerships we finally found the right place. Jordon was knowledgeable, patient and trustworthy. After walking out of the last dealership for being dismissed for asking que More

by Cdoles
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jordon Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

DCH Freehold Toyota responded

Hello! We're delighted to know that you found the right fit with us at DCH Freehold Toyota! It's great to see how Jordon was able to provide a patient, knowledgeable and trustworthy experience. We appreciate your recommendation and look forward to assisting you in the future. Safe travels!

March 18, 2024

Vinny was the true professional when it came to the entire buying process. As we all know…the car buying process can be challenging. Vinny listened and delivered a superior experience and we will use h More

by Dkbott14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vinny Vitolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Braverman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2024 -

DCH Freehold Toyota responded

Hello! It's fantastic to know Vinny provided a superior experience at DCH Freehold Toyota. We appreciate your recommendation and look forward to assisting you again in the future!

March 04, 2024

This is the 12th car we've either purchased or leased from DCH Freehold Toyota. I've been working with Meir, Paul and Ian for many years and they are amazing. They are pleasant to work with, easy to More

by Mark C.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ian-Michael Salon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2024 -

DCH Freehold Toyota responded

Hi Mark! It's great to know that you've had such a positive experience with Meir, Paul and Ian at DCH Freehold Toyota over the years. We appreciate your loyalty and look forward to assisting you again in the future!

February 23, 2024

Vinny was busy when I came in on a Saturday but still took the time to sit with me and go over my options. He also answered my follow up questions after I bought the car. He was very professional. More

by Stefanie
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vinny Vitolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2024 -

DCH Freehold Toyota responded

Hi Stefanie! It's great to know that Vinny was able to provide you with the detailed service we strive for at DCH Freehold Toyota. We're here if you have any more questions!

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