Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
DCH Freehold Toyota
Freehold, NJ
2,664 Reviews
DCH Freehold Toyota, located in Central NJ in the town of Freehold, New Jersey, is proud to be one of the premier NJ Toyota dealerships in the area for new, used and Toyota Certified cars, trucks, and SUVs. We serve Monmouth County, Middlesex County and Ocean County. From the moment you walk into our showroom, you will know our commitment to Customer Service is second to none. We strive to make your experience with our Freehold car dealers a good one – for the life of your vehicle. Whether you need to purchase, finance, lease or service a new or preowned Toyota, you have come to the right place. We are conveniently located off Route 9 which is easy to get to from the Garden State Parkway, NJ Turnpike, Rte 18, Rte 79, 295, 95 and 195.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,664 reviews
December 19, 2019
Outstanding Service!! DCH Freehold Toyota did an outstanding job. Sales Rep. Samuel Altshul did an outstanding job with showing me every feature on the vehicle. He knew the DCH Freehold Toyota did an outstanding job. Sales Rep. Samuel Altshul did an outstanding job with showing me every feature on the vehicle. He knew the vehicle that I wanted to see and had the vehicles lined up next to each other so that I would be able to compare the vehicles next to each other and see the different features without having to walk back and forth. Paul Leahy in Finance worked his magic and made miracles happen to get me the best Tier. General Sales Manager Brian Conway knew of my situation and gave me the best possible solution and worked the numbers so that the vehicle would be within my budget. The Internet Client Advisor Ashley Ortiz-Milne did an outstanding job and listened to my wants and needs and did not try and sell me on a vehicle I did not need and let me know the vehicles that they had in inventory. This dealership went above and beyond from start to finish. More
by daniells1568
Employees Worked With
Other Employees :
Brian Conway , Ashley Ortiz-Milne, Samuel Altshul
December 13, 2019
New Car Purchased worked with Ian and had a pleasant experience. very professional. No pressure answered all your question and allowed you to make a decision on model worked with Ian and had a pleasant experience. very professional. No pressure answered all your question and allowed you to make a decision on model and options. More
by Joe E
Employees Worked With
December 11, 2019
Matt Morano in service is fantastic!! He does what he can to help and is always looking out for the customer I recommend using him to help and is always looking out for the customer I recommend using him More
by Mshatsky
Employees Worked With
December 10, 2019
Nori Wilhelm Nori was the best!! I have been buying cars for 28 years and she was amazing. If you are looking for a easy painless car buying experience go see he Nori was the best!! I have been buying cars for 28 years and she was amazing. If you are looking for a easy painless car buying experience go see her More
by Vaubel.chris
Employees Worked With
Nori Wilhelm
December 06, 2019
WORST CUSTOMER SERVICE. They definitely need to work on customer dealing skills. It seems like none of the employee is happy working here. No smiles at all and RUDE attitudes. Service advisors don't call y customer dealing skills. It seems like none of the employee is happy working here. No smiles at all and RUDE attitudes. Service advisors don't call you back with status updates. I left my car overnight for diagnostic they never call me back in the morning for the updates. So, When I got off from work the next day. I called them and they said your service advisor left for the day so you can't pickup your car. That's totally unacceptable. They don't give loaner (courtesy) cars no matter what. I wonder if they have any? This place is definitely a NO GO place. More
by mhassanz
Employees Worked With
Unknown advisor and receptionist.
December 05, 2019
Matt Morano at DCH Freehold, NJ and of course the entire Freehold operation team, should be commended for "always being dedicated to 5 star stellar service. I purchased my FJ Cruiser from DCH. Freehold operation team, should be commended for "always being dedicated to 5 star stellar service. I purchased my FJ Cruiser from DCH. More
by Dimitris K
Employees Worked With
Other Employees :
Stellar Experience from entry to exit ??????, Jennifer Cosentino, Ludwick Niezgoda
December 03, 2019
Vinny was absolutely amazing! This was my first every car leasing experience and he spent an extensive amount of time helping me make the best choice! I will 100% be coming back to him when my lease ends. I leasing experience and he spent an extensive amount of time helping me make the best choice! I will 100% be coming back to him when my lease ends. I highly recommend him. More
by savareses1
November 25, 2019
smooth accomedations helped in every possible way to accommodate me in a timely manner....and has very pleasant nature.......her follow up calls were helpful .....and she helped in every possible way to accommodate me in a timely manner....and has very pleasant nature.......her follow up calls were helpful .....and she made getting in touch with her easy if i had any questions.. More
by lisa
Employees Worked With
Nori Wilhelm
November 25, 2019
Amazing Experience! Just purchased my new 2019 Toyota Camry SE and the associates at Freehold Toyota are nothing short of amazing. A special shout out to Vinny Vitolo who Just purchased my new 2019 Toyota Camry SE and the associates at Freehold Toyota are nothing short of amazing. A special shout out to Vinny Vitolo who made my experience incredible. A purchase like this is always a huge decision, and Vinny was knowledgeable, professional, and invested in every conversation. The team was always willing to listen to my concerns and worked with me to understand my limitations. I can confidently say this was one of my best experiences at a dealership to date. If you are looking at going to Freehold Toyota make sure you ask for Vinny! More
by vinsav987
Employees Worked With
November 24, 2019
Great experience! Very professional, easy to work with and no high pressure. These guys are the consummate professionals. I was very happy with their service and would Very professional, easy to work with and no high pressure. These guys are the consummate professionals. I was very happy with their service and would return! More
by yitzw1
