DCH Freehold Toyota

I initially contacted this dealer for a price. Michelle Weber, the Internet salesperson gave me a no haggle bottom barrel price and I jumped on it. it was literally $3k cheaper than any other dealer I had Weber, the Internet salesperson gave me a no haggle bottom barrel price and I jumped on it. it was literally $3k cheaper than any other dealer I had contacted. They were also able to locate the color and truck immediately and had it at the showroom when I arrived literally hours later. They also gave me a fair deal on my trade. I would definitely recommend shopping this dealer. More

Staff was extremely professional and customer service was a priority for them. This was clearly apparent. Very nice to see someone pay attention to customer service these days. Michelle really knew what s a priority for them. This was clearly apparent. Very nice to see someone pay attention to customer service these days. Michelle really knew what she was doing and completed all our paperwork with accuracy, speed & professionalism. Tommy was also very professional and easy to work with. I never though buying a car would be such a pleasant experience. I was always afraid of car dealerships, but yours proved otherwise. Thank you very much. I love my car!!! More

Had a long and frustrating day dealing with a DIFFERENT Toyota dealership, and decided to call DCH Freehold Toyota instead. Was immediately answered by Nancy, who was very friendly and extremely helpful, a Toyota dealership, and decided to call DCH Freehold Toyota instead. Was immediately answered by Nancy, who was very friendly and extremely helpful, and informed her that I wanted to get a car that same day. She directed me to Ron Agosto, who does sales for the Scion cars in their fleet and he was also very helpful. I was interested in a 2010 Scion TC, and Ron had all the paperwork and numbers ready, that we had discussed over the phone. I ended up getting the Scion there and it was actually a very pleasant experience. The price was even better than the other dealership! I would highly recommend this dealership to ANYONE who is interested in a Toyota or Scion that is in the area. It is definitely worth the drive if you have to drive a little bit out of your way. 10 out of 10 for sure! More

DCH Freehold Toyota employee- Michelle Weber gave me one of the best customer service experience that I have ever had the opportunity to experience i the US. Even when she was not scheduled to be at work sh of the best customer service experience that I have ever had the opportunity to experience i the US. Even when she was not scheduled to be at work she emailed me from home to ensure that I was being served appropriately in her absence. It was a great customer experience in terms of overall service because of the team i dealt with. Thank you Michelle! On a different note please review your customer service data collection system. American are bombarded with information every minute. People expect your survey to be simple not complicated. It is optional so try to to scare people away from completing the survey by making it complicated. More

The pricing was done over the internet and phone. Michelle Weber was very efficient and processed the transaction very quickly. We stayed in the dealer for 3 hours and were able to drive our new car Michelle Weber was very efficient and processed the transaction very quickly. We stayed in the dealer for 3 hours and were able to drive our new car by 1pm. This was a pleasant car buying experience. More

Transaction was very simple and most of it done over the phone. No surprises when I arrived at the dealership. Michelle Weber (Sales person) was very efficient and processed the transaction very quickly. Ov phone. No surprises when I arrived at the dealership. Michelle Weber (Sales person) was very efficient and processed the transaction very quickly. Overall it was a very good car buying experience. More

From the moment I walked into the dealership, I was treated with respect and friendliness. There was no high pressure sales experience and they were all concerned that I was getting exactly what I wan treated with respect and friendliness. There was no high pressure sales experience and they were all concerned that I was getting exactly what I wanted, was happy and that all of my questions were answered. I would highly recommend this dealership to anyone. More

I felt that my experience at dch freehold toyota was very satifactory. The friendliness, knowledge and manner of dealing with new car sales was great. I would recommend this dealership to my friends. The satifactory. The friendliness, knowledge and manner of dealing with new car sales was great. I would recommend this dealership to my friends. The car I have purchased was my third toyota ina row. The experience with the car was great. More

Mr. Frink, who is the Financial Manager, demonstrated a high degree of intelligence, organization, professionalism and responsibility. He effectively dealt with our sensitivities and concerns. While atte high degree of intelligence, organization, professionalism and responsibility. He effectively dealt with our sensitivities and concerns. While attempting to locate a bank or finance company that would approve us, he was attentive and responsive by keeping us informed of the ongoing procedures, understanding our concerns and searched diligently for a solution to the problem. Even after the car was in our possession, he continued to followup, remained tenacious and thorough in seeing that the right things were done at all times. Due to Mr. Frink's assistance and Mr. Ron Agosto's, salesman, assistance, their kind nature, and their patience, I would recommend this dealership to family, friends and acquaintances. More

I purchased a used Mercury Mariner here and from the beginning its been a fantastic experience. The car drives and looks brand new. The young salesman, Marc Pizzella, was great. He explained everything beginning its been a fantastic experience. The car drives and looks brand new. The young salesman, Marc Pizzella, was great. He explained everything very carefully and was patient with my decision. He never pressured me into buying and was extremely helpful with the financing terms. I was so impressed with him that I went back a month later and purchased another car for my daughter.She absolutely loves the car. I highly recommend the dealership and their salesman Marc. More