DCH Freehold Toyota

Had a very pleasant experience at this dealership. I would recommend anyone looking for an easy time purchasing or leasing a vehicle. I would recommend anyone looking for an easy time purchasing or leasing a vehicle. More

Very kind and Friendly. They greeted me right at the door and helped me along the whole way They greeted me right at the door and helped me along the whole way More

Once again Freehold toyota did an amazing job. Been using them for over 20 years and it's always a great experience. Ian is a terrific salesperson and all the managers are wonderful too. Been using them for over 20 years and it's always a great experience. Ian is a terrific salesperson and all the managers are wonderful too. More

When you make an on line bid, you will get an email that says you can "Consider the car sold". However, when you arrive at the dealership, they do not honor your bid. They use lame excuses like "The price w says you can "Consider the car sold". However, when you arrive at the dealership, they do not honor your bid. They use lame excuses like "The price was listed incorrectly", or "We have no record of your on line bid". How can they not have a record of the bid when they responded to it? How is it that they can say "If you have proof of the bid, we will honor the price" and then, when proof is presented, they say that the printed price was in error. When I arrived at the dealership, I spoke with Ian. Ian was very professional. However, when I told him of the price that was approved, he then turned my purchase over to Nick. Nick struck me as being nothing more than one of those "typical used car salesmen" who is not honest. Then, when I started to complain, Nick was joined by (who I believe to be James Rizzo). Together, they started to "throw their muscle" around. This is NOT the first time something like this has happened with Freehold Toyota. My wife and I were shopping for a car for our son. Same scenario. On line bid was accepted and then, not honored because the listing was in error. We also purchased a Celica from the dealership many years ago. We agree on a price, only to find out 2 days later that it was being advertised through Auto Shopper at a much lower price. DCH Freehold has lost ALL credibility with me. I have filed a formal complaint with the NJ Department of Consumer Affairs. I have contacted an attorney and am looking into the possibility of filing a suit against them for fraudulent business practices. More

Freehold Toyota is always courteous and welcoming. They're quick to resolve whatever inquiry, question or problem you might have about your vehicle. Everyone is amazing. You all do an excellent job t They're quick to resolve whatever inquiry, question or problem you might have about your vehicle. Everyone is amazing. You all do an excellent job to keep us all satisfied. Thank you! More

I recently bought my 2022 Camry hybrid at DCH freehold Toyota, with the help of Ian-Michael let me tell you it was a marvelous experience Ian was so helpful, courteous and professional in his job al Toyota, with the help of Ian-Michael let me tell you it was a marvelous experience Ian was so helpful, courteous and professional in his job also he was so thorough during the whole time that he left no unanswered questions in my mind the whole process went on so swift and smooth I got the perfect car, and it was delivered to me much quicker than I anticipated thank you Ian and DCH freehold Toyota for a great, unmatched service and a perfect experience More

I went here couple weeks ago to purchase my dream car. At first, I talked to Ms. Nori Wilhelm and she referred me to her husband Ian-Michael because she has stuff to be done. Ian is very knowledgeable sal At first, I talked to Ms. Nori Wilhelm and she referred me to her husband Ian-Michael because she has stuff to be done. Ian is very knowledgeable salesman I ever met. As a customer, we ask a lot. He answered me in a very informative way and never shows me being disgusted every time I ask. I only feel bad, he walked back and forth to his manager because of that. Anyways, he's easy to work with, very professional, he showed care on me as a customer and he let me test drive first the car just to make sure I would be in love with it. I didn't feel any pressure on him. After talking, negotiating, signing of papers and everything, I was amaze because he and his wife Nori they work and helped each other (that was very late already, I think past 8 at night) we're the only one left inside! They're really helped me out, not just Ian but also his wife Nori. Both of them are very accommodating and kind. I really appreciate it and HIGHLY recommended these two salesperson! 5 out of 5!!! Please do look either one of them when you plan to visit. :-) More

Very easy to deal with and no worries or hassle! Highly recommend and can’t recommend enough! Highly recommend and can’t recommend enough! More

Ms. Ann Kaplan at DCH Freehold Toyota was a joy to work with in my purchase of a 2022 Toyota Camry hybrid XLE. Bottomline: this new Jersey Toyota dealership beat out the competition - including Honda and S with in my purchase of a 2022 Toyota Camry hybrid XLE. Bottomline: this new Jersey Toyota dealership beat out the competition - including Honda and Subaru dealerships. I had begun my search for a midsized/mid-priced sedan using U.S. News, Consumer Reports.com (CR) and Truecar.com. And ultimately identified a sedan (including its vin#) at DCH Freehold Toyota. I first spoke with the Internet Sales Director, Mr. Tom Gordon, to check on pricing; and then met in person with Ann Kaplan to finalize the purchase price (Great Price according to CR) and the factory delivery date (within a week of the purchase). I found the dealership and Ann Kaplan to be welcoming, very knowledgeable about their vehicles, and willing to work with customers who had done their homework on the internet and were pretty certain about the vehicle they were interested in purchasing. More

How good is DCH freehold Toyota? This is car number 3 i am getting from them in the last 15 years. Thank you Nori Wilhelm for making my day. This is car number 3 i am getting from them in the last 15 years. Thank you Nori Wilhelm for making my day. More