DCH Freehold Toyota

I've owned about 15 cars since I started driving. Purchased 12 of them new from dealers. I have never enjoyed the purchasing experience as much as this buy from DCH Toyota, Freehold. From my initia Purchased 12 of them new from dealers. I have never enjoyed the purchasing experience as much as this buy from DCH Toyota, Freehold. From my initial contact with Henry Grossman thru my drive away with my new Prius, it has been great. My initial visit to the showroom put me in a good mood. The sales people seemed to enjoy their jobs and they were all positve and upbeat. Everyone I met made me feel welcomed. Henry Grossman ultimately sold me the Prius and I can't say enough nice things about him. Joe Adorno got me up and running on the technology and Paul Leahy filled me in on the all the long term issues of car ownership and how to minimize my stress in dealing with them (I plan on keeping this car for at least 6-8 years, afterall it is a Toyota, and it will still be running like new). This dealership is the benchmark other car dealers should stive for. Before purchasing this Toyota, I went to the dealer where I purchased my privious Toyota (Lawrence)-What a turn off. It made me look for somewhere else to purchase. I made the right decision at Freehold Toyota. More

Two years ago we dealt with Rich Mendelson when buying my wife a new Corolla and found him to be friendly helpful and straightforward. So this year when I was suddenly faced with the need to get a new car I wife a new Corolla and found him to be friendly helpful and straightforward. So this year when I was suddenly faced with the need to get a new car I made sure to see him. I knew what I wanted, a Prius, and much to my surprise he was able to put me into one and complete an expedited purchase the same day, thanks also to help from the finance manager Paul Solomon. I went into the process both times with dealer price reports from Consumer Reports which helped to assure me that I was getting an OK price. Although getting a new car is fun the process of buying it never is for me and they made it as straightforward and painless as possible. More

Don Noack provides exceptional service each time I have my Camry Hybrid serviced at this dealership. From the first day I brought my car in for servicing four years ago to the present day, Don has addres my Camry Hybrid serviced at this dealership. From the first day I brought my car in for servicing four years ago to the present day, Don has addressed my concerns with professionalism and made sure my vehicle was in perfect working order when I left. It is nice to do business with someone who provides great customer service and who genuinely cares about his job. In addition, appointments are easy to make and are confirmed. More

My service experience at Freehold Toyota was wonderful. As soon as I arrived, I was immediately greeted by a Toyota employee. I was then introduced to Jennifer Cosentino, who handled my car's service. She As soon as I arrived, I was immediately greeted by a Toyota employee. I was then introduced to Jennifer Cosentino, who handled my car's service. She was a pleasure to deal with. Jennifer explained the service I was scheduled for, the price I would pay, and the time I would wait. As I was waiting, she came in to review the service and explain other services I may need or want in the future. She seemed very knowledgeable. She was prompt, courteous, friendly, and most important, honest. I always feel that I am getting the best price for my car's service. I never feel pressured into having unnecessary service work. Jennifer then informed me when my car was ready and directed me to the cashier (whom was equally friendly). Overall, I was extremely pleased with the visit. More

Brian Friedentag is a great service representative. That makes the difference in selecting a dealership! We've been using this dealership for many years even though we've moved to a different area. makes the difference in selecting a dealership! We've been using this dealership for many years even though we've moved to a different area. More

Easy to do business with, not too pushy on dealer extras, good level of follow up. Car was a new model so sold at list price. good level of follow up. Car was a new model so sold at list price. More

I received a great deal and great service. Michelle was very helpful. Dan was helpful in setting up my new car. Michelle found the exact color I was looking for. very helpful. Dan was helpful in setting up my new car. Michelle found the exact color I was looking for. More

our experience was wonderful meir and paul were great Iwould definitely recommend them to everyone I know we we can't wait to pick up the car we had to leave it Iwould definitely recommend them to everyone I know we we can't wait to pick up the car we had to leave it More

Jason was professional and courteous. He explained exactly what would be done at this service visit, and he helped me to properly explain the noise that I was hearing and concerned about. Jason did al exactly what would be done at this service visit, and he helped me to properly explain the noise that I was hearing and concerned about. Jason did all he could to make sure the mechanic was hearing the noise I referred to. Jason suggested I take a loaner car home because pin-pointing the problem was taking longer than expected. Jason contacted me the next day as he said he would, and my vehicle was ready as promised. Friendly and knowledgeable service advisors are the reason I keep coming back to DCH Freehold. See you at my 10,000 mile maintenance appointment! Thank you. More

My overall experience was very good. They bought my old toyota and made my transition into a new toyota easy.The salesman was courteous helpful and informative. I would recomend this dealership toyota and made my transition into a new toyota easy.The salesman was courteous helpful and informative. I would recomend this dealership More