DCH Freehold Toyota

I bought my Pruis at Freehold in 2007 from Gunther. That was a great experience. He stayed in touch over the years, which was great for me. He recently called me and I was thinking of replacing my 1998 Do was a great experience. He stayed in touch over the years, which was great for me. He recently called me and I was thinking of replacing my 1998 Dodge Caravan. Perfect timing. When I got to the dealership, Gunther greeted with open arms. Steve came over and greeted me too. I got a fantastic price for my 2012 Highlander. Freehold Toyota is tops in my book and look forward to when I have to replace my Prius. I am definitely going to see Gunther and Steve. More

We are very happy with dealer and sales people.Ian was wonderful to work with.We would gladly work with him again in the future. wonderful to work with.We would gladly work with him again in the future. More

This purchase was the 8th or 9th new or used car I have purchased from a dealer in my lifetime. I am no expert but I have been down this road before. I certainly feel that I knew my numbers going in and am purchased from a dealer in my lifetime. I am no expert but I have been down this road before. I certainly feel that I knew my numbers going in and am confident that great experience I received was not merely the side effect of having grossly overpaid for this car as I am certain that I have not done so. I had spent the prior Saturday at a competing dealership where I experienced all of the typical pressures and anxieties usually associated with buying a car. Despite pressures from the "other" dealer to drive the car home I managed to get out with simply leaving a deposit with intentions to return on Monday. At last they let me out the door, committed to the stance they had given me the best deal they were willing to give. I was sure I had a good deal at the other dealership but I was just turned off by the pressures. That night I discussed the purchase with my neighbor who assured me that DCH was the place to buy. When Monday rolled around I chose to follow my neighbor’s advice and visit DCH prior to returning to the dealership that had my deposit. I arrived at DCH with small chip on my shoulder, prepared for another exhausting round of car battles. Admittedly I was not the type of customer who should have been well received. I was greeted by Sal who listened to what I wished to purchase, wanted to pay, and wanted for my trade. I did not tell him that I had a deal elsewhere; just what I felt was fair. After considering what I gave him, Sal was able to locate the exact car I wanted at one of DCH's other properties but it would not be available for another day or so. All of this was at a price that was better than the other dealerships "best deal" possible. This was the last day of the Labor Day weekend and I fully expected to have Sal try to get me to choose some other car on the lot, change the prices, and pressure me to drive one home. I was shocked when he told me the price would stand if I was willing to wait, and then he apologized for not having the exact car I wanted right at my disposal. It was my choice, buy the car today and pick it later or simply come back later to purchase when it came in. This store was confident that the deal they had given me was one that would stand up to scrutiny if I chose to walk out the door and go to another dealership. Sal and the Management team were through and through professionals in every aspect of our dealings and I never felt that I was ever given less than a good deal that they would honor without strings. In the end I was so comfortable with Sal and the Management that I asked him to advise me on the possibility of higher equipped version from the on hand inventory. Once again Sal was patient, thorough and quick as he now had a chance to practice his craft and interview me to sell me the right car with new parameters. I choose this route knowing that I would be required to spend more money on the higher end car but that fact that I was never asked to compromise, rush or commit to the earlier deal ensured me that this dealership was truly giving me the best deal they were able to give. The fact that it was better than the last place made me feel that it was unlikely to be beaten by much if it was. I cannot stress enough how my choice to make this purchase came down to my interactions with Sal and the managers as opposed to price. Sal handled me like a champ and placed me in vehicle that was a perfect fit. Once I gave him this chance to sell me a car instead of simply taking my order he blew me away with his product knowledge both in general and down into the technical specs. Sal was able to equate my needs into features that fit them and tell as well as show me the value in the features that were “along for the ride” in the higher model car I was considering. He made it easy for me to understand where the extra money was going so that I could decide if they had value to me. I am the research type and this was the first time in many, many years a car salesman has been able to tell me more about the car I was about to buy then I could. Most often I find the salesman can tell me what he “xyz” button or feature is or does so I have to tell them or look it up myself. With the deal set I went down the hall to the Finance guy, Paul. Once again I brought my guard up to maximum, prepared for the hard sell on a boggling array of extra items and confusing financing options. Paul certainly provided me with an array of options but none of them were pressured or confused as I have typically experienced at this stage of the game. Paul sold me on the extended warranty and secured perfect financing terms for me with no hassles. At one point there was some question about a small price difference on one item in the deal. Paul assured me that he would look into the matter the next day when he could get the answers I needed. I chose to sign the deal as it was feeling certain that the difference was not intentional and minor enough to live with either way. A day or so later Paul contacted me to let me know that he was able to fix small issue I had perceived. Thank ou Paul! You could have simply filed the folders and moved onto the next customer but you took the time to look into my concern and follow up with me afterwards. On top of that you made the fix just to keep a happy customer, Above and Beyond. More

Very prompt and courteous service; quality work; sincere and generous effort in valuation of trade-in vehicle. Honest effort to ensure satisfaction with purchase by offerring follow-up service dates. and generous effort in valuation of trade-in vehicle. Honest effort to ensure satisfaction with purchase by offerring follow-up service dates. More

This is the 10th car I've purchased from the DCH family of dealerships. I keep returning due to the fair treatment I've gotten each time I arrive at the dealership. Joe A. was terrific in finding our Rav of dealerships. I keep returning due to the fair treatment I've gotten each time I arrive at the dealership. Joe A. was terrific in finding our Rav4, test driving a few vehicles and assisting us in getting a price that worked with our budget. In addition, we retuned a Highlander which was purchased at the dealership. I highly recommend DCH Toyota and Joe A. as well. More

Dan Greco is patient, knowledgeable, straight forward, and friendly. After finalizing the sale with Dan, we spoke with Pete who was helpful with explaining the service packages and worked with us on prici and friendly. After finalizing the sale with Dan, we spoke with Pete who was helpful with explaining the service packages and worked with us on pricing until we got a fair deal. I purchased my second Toyota Corolla, first new and first from DCH in Freehold. I will definitely recommend the dealership and Dan to friends and family interested in purchasing a vehicle. I love my new Corolla! More

As a first time car buyer/leaser, this was an extremely good experience. The staff was knowledgeable, patient and willing to walk me through the process. They were forthright and honest and ensured that good experience. The staff was knowledgeable, patient and willing to walk me through the process. They were forthright and honest and ensured that my experience was a good one. Keith was extremely accommodating and made me feel like I was the only customer on his agenda that day. Keith made sure that I walked away with a car that I loved at a price that I was comfortable with. More

Our salsesperson, Meir Jefroimski, was professional, knowledgeable and tremendously helpful. We feel the price we paid was fair and without hesitation we would highly recommend both Meir and the dealers knowledgeable and tremendously helpful. We feel the price we paid was fair and without hesitation we would highly recommend both Meir and the dealership to friends. More

when we got to DCH, my husband and i dint know what to do but immediately he talked to Gunther,that was it. Gunther was straightforward and very helpful and we were able to make our decision as to what to do but immediately he talked to Gunther,that was it. Gunther was straightforward and very helpful and we were able to make our decision as to what to do, the type of car to get and also friendly with my little boys. Paul Solomon became my boys' new friend. He made them comfortable during all the signing that had to be done and his humour did help because before we knew it we were done and ready to go. DCH is the best and i recommend them. If you need a car before going anywhere else please stop there first. please keep this up. More

There was no pressure. Ron was very knowledgable and friendly.Iwas veryhappy with the price andthe service.Paul did not try to talk me into anything that I was not interested in obtaining. A great exper friendly.Iwas veryhappy with the price andthe service.Paul did not try to talk me into anything that I was not interested in obtaining. A great experience!!! Got an exceltional interest rate also. You guys are the best! More