DCH Freehold Toyota

We were very happy working with Micelle for shopping a new Sienna recently. She is an internet sales person. She was very friendly and patient, more importantly she cared and respected us a lot. I will de new Sienna recently. She is an internet sales person. She was very friendly and patient, more importantly she cared and respected us a lot. I will definitely go back to her for next car. More

Overall - good experience. The only things I didn't like: - really long time after I agreed to purchase car. I signed papers and came back few hours afterwards. I was expecting all paperwork to be ready. - really long time after I agreed to purchase car. I signed papers and came back few hours afterwards. I was expecting all paperwork to be ready. It wasn't. I was just waiting & waiting. - didn't like experience in a financial office. Especially the lease pricing "scam". First time for me to experience that Gap Insurance wasn't included, as it was with all my prior 5 leases (other car makers)! So you have to pay extra $20+/month for Gap Insurance! Remember that! More

Purchased a used car. They were great to work with; very knowledgeable and friendly; no high pressure sales pitch; we asked for one item of work to be done on the car and it was done without question and pe knowledgeable and friendly; no high pressure sales pitch; we asked for one item of work to be done on the car and it was done without question and perfect quality. Would definitely recommend. More

I live in NY, and not sure if I should try NJ dealer since it is far away almost about 2 hours driving for one trip, I talked to Brooke online, unlike some NY dealers I talked online before, she is very since it is far away almost about 2 hours driving for one trip, I talked to Brooke online, unlike some NY dealers I talked online before, she is very honest with car price and very clear about NY tax and fees, so I decided to drive there and had a try. Steve and Bharat helped me with the car, they gave me good price and good APR, again I don't feel any push to buy, or cheated, like add price later, or raise the car price as high as possible at first. Since I got lots of bad experience when I talked to other dealers, I felt Steve and Bharat were very honest and kind to me. There were lots of customers in store compare to other dealers, I wish they will hire more people so could shorten the time a little. After buying the car, I felt a little nervous about NY tag, since I never try buy a car outside state. I keep getting in touch with Brooke. Because she is online sales could check email often so I don't have to call sales time to time when I am working. she was very kind helping me check with sales, plates department, and once she knew the latest situation, she would get back to me ASAP, I think if you want to talk about price via internet, Brooke is a good choice. Also if you could not get good price in NY state, try this store. More

After a very bad experience with another salesperson at the same dealership, Andrea, Nancy, and Ian worked as a team to give me a very positive first-car-buying experience. They most certainly deserve the the same dealership, Andrea, Nancy, and Ian worked as a team to give me a very positive first-car-buying experience. They most certainly deserve the 5 star rating I have given them because they listened to exactly what I was looking for and made it a hassle-free purchasing experience. More

Joe is a thorough professional and is very responsive to the customer's needs. I asked for him by name, having dealt with him when buying a Siena 8 years ago. I would recommend him highly to anyone intendin the customer's needs. I asked for him by name, having dealt with him when buying a Siena 8 years ago. I would recommend him highly to anyone intending to buy a car. More

I was shopping for a 2013 Nissan Altima in May of 2012 when I was told they wouldn't be out till maybe Aug or Sept.I once had a Nissan Altima back in 2006. I currently own a 2007 Honda Civic. I love it b when I was told they wouldn't be out till maybe Aug or Sept.I once had a Nissan Altima back in 2006. I currently own a 2007 Honda Civic. I love it but I wanted change.My daughter is driving my 2003 Toyota Camry with 175000 miles on it that's when it hit me.I then went online and within minutes I received a call from DCH telemarketing. I set up an appt. When I first met Ian I knew we would bond. I explained to him that my main concern was that since I,ve done this buying thing for years I wanted his bottom line on a car . No hassles. I didn't,t want to find a lower price elsewhere. Originally I bought my 2003 Camry at Gateway I toldt Ian that my contacts were no longer there. I was very pleased with Gateway however I would move on, Ian understood. I am a loyal person and I feel I ,ve received his loyalty in return. My only concern was that I loved the black Camry I have and really didn't want another. Ian talked my wife and I into the cosmic grey. We love it with the metallic and all. Ian was able to talk my wife into the extended warranty which I was for and she not over the phone with no pressure whatsoever. He,s a good salesman don't lose him. I hope your service dept is as good. Sincerely. Joe &Gail DiNardo More

It was a great experience to buy a new car with June. She explained all the new features and technology on these new cars. I wanted a car exactly the way I wanted and received what I wanted. Out of all the c explained all the new features and technology on these new cars. I wanted a car exactly the way I wanted and received what I wanted. Out of all the cars I bought from the past this was the the best experience I had in buying a new car. I recommend her as the best car dealer I ever dealt with. I will past it on to my family and friends. More

Customer experience was exceptional. Brooke and Ryan were completely professional and helpful in helping my wife and I get the car we wanted. They showed us the car we were interested in, were personab were completely professional and helpful in helping my wife and I get the car we wanted. They showed us the car we were interested in, were personable and friendly and allowed us to discuss the car sale at our own pace. Brooke was most helpful in getting me into the dealership, as her Internet e-mail messages gave me a price quote I could work with and arranged our visit with Ryan. Ryan was by far the best car salesperson I have dealt with in thirty years. The discussion was not antagonistic, but friendly and helpful. He was polite to both myself and my wife (which I can tell you is not the everyday experience on Route 46 car dealerships) and walked us through the discussion about the vehicle in a friendly and engaging manner. When the sale was completed, everyone in the dealership seemed to congratulate us and thank us on the sale, from the manager to Justin, who handled the financing. The car was prepped for us and provided to us with a nice banner congratulating us on our purchase, which was a very nice touch. At every point I felt like DCH was the right place for us to buy our new Toyota Sequoia. As a result of the experience, my wife and I feel positive about returning there to have the car serviced and buying our next car there when the time comes. More

Brian is excellent. He took good care of us and got us a deal that we are comfortable with. We did not feel any pressure during the whole process. The whole team work together seemlessly to complete the deal that we are comfortable with. We did not feel any pressure during the whole process. The whole team work together seemlessly to complete the sales. Everything was explained clearly to us Unlike some other dealers, there was no sales pressure on pushing additional add-on services or extended warranty to us. Paperwork process is simple, clear, straight forward and quick. I am very pleased with the whole experience. More