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DCH Ford of Eatontown

Eatontown, NJ

Overview
Employees
Reviews
Vehicles
4.6
365 Reviews
At DCH Ford of Eatontown, we are proud to help all of our local drivers from Eatontown and Wall Township to Tinton Falls and Red Bank with any automotive needs they may have. That includes drivers looking to get that new Ford they have always wanted, those ready to find a reliable pre-owned model that fits their budget, and anyone that just needs the trusted service their vehicle deserves. Learn more about us below before you stop on by to check out our inventory! A Fun Shopping Experience When looking to get a new ride, you are in for a truly enjoyable time shopping for the car you want here at our dealership. It all starts with our friendly team of experts. You can work one on one with a member from any of our departments. Learn more about the capabilities of the F-150, head out for a test drive in the Ford Escape, or get your blood pumping in the Ford Mustang. No matter what you're looking for, you can see what type of financing options you'll have with the new or used vehicle you want right on our website. Since we work individually with you along each step of the process, we will make sure you leave completely satisfied. Plus, with all the resources and tools right on our website, you can do much of your car shopping right from home if you'd like!
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85 NJ-36

Eatontown, NJ

07724

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Showing 365 reviews

March 31, 2022

The Service Department at DCH Ford has always been First Rate. Kyle Warren always makes sure that things are done right and as timely as the job can be done properly. Met Kyle's associate, Ken Guthrie, for More

by JIM K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Guthrie
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Apr 02, 2022 -

DCH Ford of Eatontown responded

Hello Jim, Kyle, Ken and the DCH Ford of Eatontown team are happy to be of help in caring for your vehicle. Both will appreciate the compliments and enjoy knowing you continue to receive first-rate and smooth service. We look forward to another exceptional performance when you next visit.

March 22, 2022

Great dealership overall. Service department is always accommodating. Service manager Kyle Warren always goes out of his way to take care of me and my family. I’ve been follow More

by Zyskman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Vlhakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 23, 2022 -

DCH Ford of Eatontown responded

Hello, Thank you very much for trusting our DCH Ford of Eatontown team with your vehicle's care. Kyle and all of us here are happy to go the extra mile for our amazing customers, and we do think of you as part of our dealership family. Your kind words and longtime business are truly appreciated and we look forward to your next visit and beyond.

March 16, 2022

I always take my vehicles to DCH Ford for service. I call Ms Robinson and she makes me an appointment. She is the sweetest and most helpful person. I drive in hand the service writer my keys, tell him More

by LoveFord
Recommend Dealer
Yes
Employees Worked With
Kyle Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ms. Robinson
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Mar 18, 2022 -

DCH Ford of Eatontown responded

Hello, Kind words from valued longtime customers always broaden a lot of smiles here at DCH Ford of Eatontown. Thank you so much for continuing to trust us with your vehicle's care. All of us wish you safe travels ahead and look forward to providing the same excellent service you've come to expect when you next visit.

March 09, 2022

Made me wait over 30 minutes to an hour plus they throw a lot of nonsense extras on the price of the car. Overinflated BS pricing what they quote on the site is about 2000 less than they write the car up More

by danschweitzer8
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dylan Massih
2.0
This rating includes all reviews, with more weight given to recent reviews.
Priscilla I. Robinson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Blane Goshorn
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 10, 2022 -

DCH Ford of Eatontown responded

Hi Dan, I am sorry to learn you have concerns regarding the pricing and fees associated with vehicle purchase. Our customers like to know all the options they will see in finance up front, so we show you a pricing grid with all the options. They are optional. All you have to do is tell the sales consultant or manager you don't want them and they will pull them out. Please give me a call when you have a moment, I would be happy to learn more about your experience and provide any clarification and/or solution possible. Michael Hull General Manager Mobile: 501.779.4519

February 28, 2022

Always an easy and haste free experience when having service done. Service always welcomes you and keeps you informed throughout your visit. More

by pbelardo66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Bachorik
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Feb 28, 2022 -

DCH Ford of Eatontown responded

Hello, I'm pleased to know you have found our team to do a great job at keeping you informed in regards to your vehicles maintenance. We would like to thank you for bringing your service needs to our team here at DCH Ford of Eatontown. If we can be of any assistance in the future please don't hesitate to reach out.

February 25, 2022

Polite and professional staff. Repaired issue and worked out the warranty issue. Car is working perfect now More

by chip401
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Vlhakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 28, 2022 -

DCH Ford of Eatontown responded

Hi Chip, I'm please to see our team was able to help you address the issue with both your vehicle and the warranty company. We truly appreciate you taking the time to share this positive review and look forward to your next visit with us here at DCH Ford of Eatontown.

February 23, 2022

Excellent service. Very little wait time. So easy to deal with. Return customer 4th time over. More

by mjkorba
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Izzy and Dylan
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Feb 23, 2022 -

DCH Ford of Eatontown responded

Hello, thank you for returning to our team here at DCH Ford of Eatontown for your vehicles service. We are pleased to know your wait time is always short and each appointment proves to be an easy process. Until next time, we wish you safe travels!

February 08, 2022

Professional and timely service. All work was done as expected and explained by staff. I will definitely return. More

by P Santucci
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Guthrie
Report | Print
Feb 09, 2022 -

DCH Ford of Eatontown responded

Hello, thank you for choosing DCH Ford of Eatontown! I'm pleased to know our team was able to provide you with professional, timely and quality service. This kind review is greatly appreciated and we hope to see you again soon.

January 19, 2022

Great customer service and attention. Explained the work and all involved. Loaner car worked well. More

by mmvankelly
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Warren
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2022 -

DCH Ford of Eatontown responded

Thank you for having your vehicles serviced with our team here at DCH Ford of Eatontown! I'm pleased to know you were provided with excellent communication throughout and hope to have you back for any future maintenance needs.

January 05, 2022

This is by far the best dealership and service team around. Always happy with the service! More

by rcupido87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 06, 2022 -

DCH Ford of Eatontown responded

Thank you for these kind words about our service team, Rachel! We are happy to have provided you with quality service and excellent customer care. Until your next visit with us, we would like to wish you safe travels.

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