DCH Ford of Eatontown

I recently purchased a vehicle from them and I have been trying to contact my salesman many of times with little to no response after I repeatedly texted them abt status on plates and Mats. This is the 5th trying to contact my salesman many of times with little to no response after I repeatedly texted them abt status on plates and Mats. This is the 5th time now with empty promises abt getting back to me with no response still weeks later… the costumer service has been the most below par of any dealer ship I’ve worked with before. Didn’t want to have to right this but ik how big of a deal reviews are to a dealer ships so this is what it’s comes to. I wasn’t asking for them to expedite these things, just simply for an eta and or a response in general. It’s just a lack of professionalism at this point so hopefully this gets the point across. More

Great experience. No xx, no fluff, just cool and down to earth guys. Ask for Devin, he took Great care of me. No xx, no fluff, just cool and down to earth guys. Ask for Devin, he took Great care of me. More

This is the best Ford dealership around! We’ve bought many cars from them and always have a great experience. Jordan our salesperson is always great, and so are the sales manager and finance We’ve bought many cars from them and always have a great experience. Jordan our salesperson is always great, and so are the sales manager and finance people. I would highly recommend this dealership. More

Staff is friendly and they do great work fixing cars. brans new building is clean and inviting and the pick up and delivery service is great brans new building is clean and inviting and the pick up and delivery service is great More

With my fixed income budget I was only able to extend my current payments a tad. The manager Dennis that I worked with went over several different payment options on 3 different cars and made it work for current payments a tad. The manager Dennis that I worked with went over several different payment options on 3 different cars and made it work for me. Thank you for spending time and not pushing me to the side. I love my new Explorer!!! See you for service!!! More

The whole process of buying a new car was made easy from the salesman to the manager to the finance manager and the service department the salesman to the manager to the finance manager and the service department More

The dealer posted another customer car as available for sale when called , they even did not know such car existed. Also I felt sales person did not want to answer whether about the car itself or rebates p sale when called , they even did not know such car existed. Also I felt sales person did not want to answer whether about the car itself or rebates pretty much unless you go there. You could get more about a person on the first date than from this dealership. More

Fair honest reliable professional try to get you the best deal possible Jordan is the man to see for a good car deal possible Jordan is the man to see for a good car More

Sales person tried to add $11,000 in "trade difference" to my deal ($11,000!!!). They tried to say it was some kind of "tax" thing. Then seemingly got offended that I wanted to negotiate. I was willing to to my deal ($11,000!!!). They tried to say it was some kind of "tax" thing. Then seemingly got offended that I wanted to negotiate. I was willing to drive 4 hours... Nope. I don't think I would have trusted the deal if we have made one. Internet contacts were very kind and professional, at least. More

This review is about the Sales Representative Blane! Honestly, words can not describe! Usually you know a salesman is going to try to get you for as much as they can and still make you think it’s an ama Honestly, words can not describe! Usually you know a salesman is going to try to get you for as much as they can and still make you think it’s an amazing deal. Well Blane is a different man. He actually helped me and kept it real with everything. Answered all of my questions and if he didn’t know an exact answer, he’d find it for me that moment! Went through as many cars ss I wanted to see before I found the one for my mother. Which that made it more serious for me because it was for my mother. Awesome personality, wisdom about the cars like I’ve never seen before, and he actually cares for the customer! Really awesome guy, gets personal and actually talks to you, not like some guys where it’s money and that’s it. I respect him a lot and glad I got to meet him and he was the one to help me with my purchase. So again, thank you Blane for everything! More