DCH Ford of Eatontown

Good expereince at DCH Ford Eatontown I recently purchased a certified pre-owned vehicle here. The sales experience was very good. They were efficient, my questions were answered, the ve I recently purchased a certified pre-owned vehicle here. The sales experience was very good. They were efficient, my questions were answered, the vehicle was as I hoped when I saw it, the salesman was very pleasant to work with - not pushy at all. The deal was very fair and I left happy with the purchase. Then I realized there was a problem with the touch screen. They invited me right back in and attempted to resolve the issue. Turned out it was determined a new part was needed. They turned me over to the service department who was phenomenal to work with. They were responsive, when the part came in they called me, I made an appointment, and the problem was solved. I've already recommended these guys to a family member. More

Awesome and easy sales. Everyone was nice and helpful. I would recommend to anyone looking for a car to go to D C H Ford. would recommend to anyone looking for a car to go to D C H Ford. More

4th car I purchase there. Good people, lots to choose from. The location is getting bigger and better.. Everybody is always nice and polite. And your review is too long.. ohh yea we love Joon!!! from. The location is getting bigger and better.. Everybody is always nice and polite. And your review is too long.. ohh yea we love Joon!!! More

Hello Ford Eatontown, I have forty years of driving different styles sadan style cars in past. Recently I wanted and needed a change because I felt on the road everything was bigger in my view . Sale different styles sadan style cars in past. Recently I wanted and needed a change because I felt on the road everything was bigger in my view . Sales person Devin McQuade Ford Eatontown he listened to All My Car Interests and introduced me to 2019 Ecosport Titanium. "I love it",!!! I suggested to Devin it's a big deal to drive up higher on road Now I can see traffic ahead. Ecosport drives smooth I feel very comfortable in this model. Thank you everyone in Ford Dealership especially Sales Devin McQuade very personal, remembered all my questions and requested. EXCELLENT!!!!! More

Very long day To be fair, everyone was pleasant and greeted me. The salesperson was nice, but sort of disorganized. A checklist of tasks would be of help and smoot To be fair, everyone was pleasant and greeted me. The salesperson was nice, but sort of disorganized. A checklist of tasks would be of help and smooth our the process. She was busy with me (first) then another walk-in customer (former sale?) came in, which resulted in me having to wait and wait. The finance guys were high pressure, which I did not appreciate at all. Didn't feel like I was respected as a purchasing customer. I was at the dealership for 6+ hours. Too much time sitting and waiting. The music was too loud for me; had some difficulty communicating with my salesperson. The dealership is going through a remodel, so the car prep took much longer than expected, which should have been explained to me. They need to get a magazine rack, TV, or snack bar/vending or something for customers. Six hours without anything to eat was not customer friendly. If you do buy there, bring some food. Not sure I would recommend. More

Comfortable and efficient I bought the vehicle over the phone without seeing it, when I get there the dealer did a good job. The financing guy wid an excellent job, very nice m I bought the vehicle over the phone without seeing it, when I get there the dealer did a good job. The financing guy wid an excellent job, very nice made us feel comfortable. They did push the extended warranty too hard, I didn't want it but continued to try and negotiate a better price which tells me they didn't offer the best price possible on the first attempt. Otherwise overall a good experience. More

The best Ford Dealership! For over thirty years, I have owned or leased many Ford vehicles. Through those years, I have dealt with different Ford dealerships throughout northe For over thirty years, I have owned or leased many Ford vehicles. Through those years, I have dealt with different Ford dealerships throughout northern and central NJ. After visiting at least five Ford dealers in Monmouth and Ocean counties a few years ago, I finally purchased my 2011 Ford at DCH and just last week, I again purchased a new Ford at DCH. My salesman, Joe Rouette, was able to locate the exact vehicle with the options that I wanted and within a few days, I was the happy owner of another new Ford. Joe went above and beyond to make sure I was pleased with the vehicle and facilitated a very fair trade-in of my older Ford. Joe was an amazing salesman, very patient, pleasant to deal with and always very professional. DCH is one of the best Ford dealerships that I have ever dealt with. They are extremely fair and there is never any pressure, hidden costs, schemes or gimmicks and never any hassles. Everything is "straight forward and above board." DCH prides itself on always attending to their customer's needs. I have had my Ford serviced at DCH for over nine years and always deal with Joe Bachorik, a Senior Service Advisor. Joe is great to deal with, always helpful and pleasant and takes the time to be certain that my Ford is well taken care of as well as patiently answering the many questions and concerns that I may have about maintenance, etc. I can't say enough about DCH and their philosophy of making sure that the customer is always happy. This is the only Ford dealership that I will ever purchase a vehicle from and will always have it serviced here. Their professionalism, their courteous and friendly staff and their trustworthiness is why I've been a customer of DCH for over nine years. "When you deal with the best, you can forget the rest!" More

Caring Whenever I bring my Ford Escape in for the required maintenance or a concern, I am treated with respect and concern. They resolve the issue and ask f Whenever I bring my Ford Escape in for the required maintenance or a concern, I am treated with respect and concern. They resolve the issue and ask for feedback if I still feel that I have a problem (which I don’t as they have taken care of it). I have been to several dealerships in my life, and this one is the best! More

The service department is fantastic!Joe the senior The service department is fantastic! Joe the senior service technician and Kyle the service manager are always extremely helpful! They always go ab The service department is fantastic! Joe the senior service technician and Kyle the service manager are always extremely helpful! They always go above and beyond to help! More

I have to say this was the most pleasant experience at DCH Ford of Eatontown. Since the moment I walked in to the moment I left. I got the car that I wanted with the best deal in the area. My sales repres DCH Ford of Eatontown. Since the moment I walked in to the moment I left. I got the car that I wanted with the best deal in the area. My sales representative RICHARD TRONTZ went above and beyond to get me the best deal. I highly recommend this dealership. Everyone there is excellent!! More