DCH Ford of Eatontown

Howard went above and beyond to help us out. Very grateful for a good car buying experience. Where we didn’t feel pressured into buying something. Very grateful for a good car buying experience. Where we didn’t feel pressured into buying something. More

I have had 5 cars since I began driving at 17 years old. I have been there to purchase all of them, even if I was not always the primary owner. This by far was the absolute best purchase experience I have e I have been there to purchase all of them, even if I was not always the primary owner. This by far was the absolute best purchase experience I have ever had. From beginning to end the staff were personable and kind. They genuinely made me feel important and as if I was already part of the family even without knowing if they’d be able to meet my needs. Tony, especially, took amazing care of me. He treated me as the priority and was honest with me from beginning to end. He treated me as the priority and worked hard to ensure that he could make a deal for me. I can’t say enough about how amazing this experience was and how grateful I am to Tony, first and foremost, but everyone I dealt with from the secretary to the finance manager. It was a smooth experience and I was in and out in just over 2 hours. More

If you're contacting from out of state, do not waste your time because they do not care to work with you. I inquired on a vehicle on the 7th, today is now the 28th. Simply asking for a quote with my trade in time because they do not care to work with you. I inquired on a vehicle on the 7th, today is now the 28th. Simply asking for a quote with my trade in, including shipping to me. It's almost like I have to beg to just get a response. I have been the one following up with them, for them to take days to get back to me only to keep asking me the same questions over and over again. They absolutely lowballed my trade by 7k compared to three other dealerships, giving me a lame excuse on the reason. Otherwise, I still keep asking for a quote because I like their car the most. Now they are asking for my payoff which I gave including a 30 day payoff that is straight from my bank and they want to know what bank because, "payoffs are different to dealer payoff" which is not true at all unless it is a lease payoff. A complete waste of time. It's not a car that is impossible to find, unfortunately I am going to go somewhere else. If you wanted to be treated as a customer from out of state, do not waste your time. More

Izzy was great. Made everything quick and easy. Finance guy was great as well. Would definitely recommend to friends and family Made everything quick and easy. Finance guy was great as well. Would definitely recommend to friends and family More

Big shout out to Dennis, Patrick and Ahmed at DCH Ford in Eatontown for a fantastic experience buying a new Ford Bronco Sport. We negotiated a deal with Dennis over the phone, he located the exact car I want Eatontown for a fantastic experience buying a new Ford Bronco Sport. We negotiated a deal with Dennis over the phone, he located the exact car I wanted and was able to sign the papers all within a week and exactly as promised. Ahmed went over the car twice to make sure I was happy and familiar with the car features. Signing all the paperwork with Patrick took less than 20 minutes, everything was very transparent and he even found an additional rebate on the car. The entire team went above and beyond to make sure we were happy. More

Blane was an incredible salesman. Very knowledgeable. Zero pressure. Had all the paperwork ready for me to go when I got there. Very knowledgeable. Zero pressure. Had all the paperwork ready for me to go when I got there. More

Tony can’t say it enough of how nice it was working with you! We really appreciated how honest and upfront you were with us. Everything we discussed and agreed upon was what it was, no surprises and definit you! We really appreciated how honest and upfront you were with us. Everything we discussed and agreed upon was what it was, no surprises and definitely came through on everything. You’re really good at what you do and DCH is lucky to have you part of their team. We Love our new Bronco and thank you for making our purchase a pleasurable experience. I still can’t believe how quick and smooth everything was! Thanks again! Melissa & Manny More

Easy to do business with and very good overall experience. Our Rep Tony was fantastic! experience. Our Rep Tony was fantastic! More

Pleasant experience and would highly recommend my friends and family to purchase any Ford vehicles from this dealership . I won't go anywhere else. Thanks for making the transaction a smooth one. Overall the and family to purchase any Ford vehicles from this dealership . I won't go anywhere else. Thanks for making the transaction a smooth one. Overall the process was fantastic. Thank you ! More