DCH Chrysler Dodge Jeep Ram FIAT of Temecula
Temecula, CA
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2014 Ram 3500 Longhorn Went to DCH to purchase a new truck. We had to drive 2 hours, so I called to make sure the truck was on the lot and spoke to Justin, he confirmed the Went to DCH to purchase a new truck. We had to drive 2 hours, so I called to make sure the truck was on the lot and spoke to Justin, he confirmed the truck was there and that he would greet us when we got there. As he promised he was there when we arrived and had keys in had for the truck we were looking at. Took a test drive and Justin was explaining everything about the truck to us, by the end of the ride we knew we wanted the vehicle. Justin got all the paperwork ready and then Glenn stepped in!! Time to do a deal! I hate to haggle and I told them so, they took all my requests and produced a deal that was within our guidelines, I personally think I beat them up pretty good. They were very pleasant and friendly. Justin stayed by our side through the whole process. Then we get to financing ----- Joanna was a hoot!! She had us in and out within about 20-30 minutes the fastest I've ever had - which by the time everything was done I was hungry (not one of my best moods) So the quickness was right up my alley. When we were ready to leave Justin took pictures of us by the truck and promptly sent them to our e-mail address. Then he proceeded to explain even more details about the truck and programmed our phones to the system (great because I am not good with electronics). Overall experience with this dealership and especially Justin - OUTSTANDING!!! More
Great Service DCH has an out standing service team. I was going to take my jeep to a retail parts store that does service as well but decided to go the dealership r DCH has an out standing service team. I was going to take my jeep to a retail parts store that does service as well but decided to go the dealership route instead . I was so glad I did. They were very thorough and exhausted all options to find the problem with my jeep. Thank you DCH AND ESPECIALLY SARAH for all your help More
You have my business DCH has an out standing service team. I was going to take my jeep to a retail parts store that does service as well but decided to go the dealership DCH has an out standing service team. I was going to take my jeep to a retail parts store that does service as well but decided to go the dealership route instead . I was so glad I did. They were very thorough and exhausted all options to find the problem with my jeep. Thank you DCH AND ESPECIALLY SARAH for all your help More
Doing something right I have not always had great experiences with dealership service departments. But thankfully that was not the case here. The staff was friendly and co I have not always had great experiences with dealership service departments. But thankfully that was not the case here. The staff was friendly and courteous. The communication while the car was there was phenomenal. Service was quick and thorough. A welcomed change from past service experiences...this is our first visit to this dealership but we will be back. Thank you... More
Doesn't get any better then this This was my son's first purchase of a new vehicle working with Marty made this a very special day for me and my son. We left that day with a new Dodge This was my son's first purchase of a new vehicle working with Marty made this a very special day for me and my son. We left that day with a new Dodge Dart and the feeling we got the best deal available in southern Cal. Marty answered all my son's questions, walked use through all the feature provide with this car. He went over the additional warranty offered and explained the theft software available. More
2014 Dodge Durango Great job by Robert and the whole DCH team that we worked with! Not only did we get a great deal on a new Durango, but DCH found exactly the vehicle w Great job by Robert and the whole DCH team that we worked with! Not only did we get a great deal on a new Durango, but DCH found exactly the vehicle we were looking for (color and accessories), even though they had to bring it in from another dealership. Robert even came in on his day off to make sure everything was perfect for delivery. This is our third vehicle from DCH, but it will NOT be our last. More
Great experience! A wonderful car buying experience backed by a professional and caring sales staff. We have purchased two vehicles from DCH Dodge over the past five y A wonderful car buying experience backed by a professional and caring sales staff. We have purchased two vehicles from DCH Dodge over the past five years and we will always make them our first stop. Be sure to ask for Lance Weaver when you arrive. More
Great place to go Very great dealership best I've ever been to. Helped with everything I need help with. Worked around my financial abilities. Customer service was amaz Very great dealership best I've ever been to. Helped with everything I need help with. Worked around my financial abilities. Customer service was amazing. Thank you very much. More
Excellent service! Justine, service advisor, was very helpful and informed me about the recommended service needed for my Charger. Excellent customer service. Will defin Justine, service advisor, was very helpful and informed me about the recommended service needed for my Charger. Excellent customer service. Will definitely come back again for service More
Great experience! Eric Foster was a wonderful salesperson to work with. We quickly saw and test drove the vehicle we came to see. The price was very good for a practica Eric Foster was a wonderful salesperson to work with. We quickly saw and test drove the vehicle we came to see. The price was very good for a practically new used Ram 1500. We didn't get strung along for hours or treated to a "bait and switch" tactic where we weren't really going to get what we thought we were going to get. Eric was great, friendly, efficient, clear. When the transaction was over, it was past closing time but he went out of his way to show us how to work the special features inside the vehicle. Joanna McKenna, the finance officer, was equally great to work with. She made the less "fun" part of buying a vehicle as painless as possible and was friendly and efficient. We didn't feel confused or misled by anything she explained. We drove an hour from home to get to the dealership, but we're really glad we did. It was worth the drive. More