DCH Chrysler Dodge Jeep Ram FIAT of Temecula

Satisfied customer! Today, I took my car for maintenance. As soon as I parked at the service area, Andrew and his co-worker greeted me with a huge smile on their face. Th Today, I took my car for maintenance. As soon as I parked at the service area, Andrew and his co-worker greeted me with a huge smile on their face. They asked what I needed. They took great care of my van. Andrew went above and beyond. He was extremely helpful, knowledgable, and courteous. More

Service needs a tune up Your online reservation system accepts a reservation to take care of a recall, which is just a software update, to be done while the customer waits. W Your online reservation system accepts a reservation to take care of a recall, which is just a software update, to be done while the customer waits. When we arrive for the appointment, we are told it will take all day, so we need to be shuttled. I feel bad for the service writers, because they are dealing with the situation like troopers. The system is broke. Someone needs to either deep six online reservations or make it fit reality. The first time I talked to a live body online they had no information about myself or my car. Hire another service writer and let them handle the calls or buy an online system that works. More

Customer Care Package My car was inducted for service by Miss Daisy Eviota after she did a detailed visual inspection of my vehicle into DCH for a routine oil change. A ser My car was inducted for service by Miss Daisy Eviota after she did a detailed visual inspection of my vehicle into DCH for a routine oil change. A service indicator appeared on the instrument cluster,. My vehicle care was then transferred to Anthony Mounsey who explained the situation, the issue was identified and the maintenance performed by the dealer sooner than stated along with a detailed cleaning. This is a second purchase from the dealer and all service has been performed at DCH. This dealer knows customer care and service. More

Great price, great service and genuine people! I purchased my Dodge Ram 2500 Diesel in August 2014. Just Love this bad a__ truck! Received the best price around town after a diligent search. The Fl I purchased my Dodge Ram 2500 Diesel in August 2014. Just Love this bad a__ truck! Received the best price around town after a diligent search. The Fleet/ Salesman, Marty, is one of the most honest and straight forward salesman I have met. Recently I brought my truck in for the 7500 mile service and as usual, Chris, one of the service writers was diligent and knew his stuff!. Also the parts department was a great help, as usual, and offered the best price. Again I had the pleasure of speaking with Marty and he immediately fixed an unknown problem of a missing jack. So six months after my purchase they, Marty and DCH, continue to be real and honest. I have recommended them and will continue to recommend them to others. Oh, DCH of Temecula is not the closest Dodge dealer from my home, but it's worth the drive. A++++++ More

FREAKIN AWESOME!!! I never wanted to buy from a dealer because i didn't want to be "cheated" plus I knew what I wanted in a truck but after months of looking I almost ga I never wanted to buy from a dealer because i didn't want to be "cheated" plus I knew what I wanted in a truck but after months of looking I almost gave up. Then my wife sent me a link from DCH for an 08 red dakota, after reading the features I seen the price!!! I thought there's something wrong with it there has to be little over 10k. so wife called spoke with Greg who was freaking amazing, friendly and welcoming right off the bat. I was skeptical at first still hesitant but after 5 min with the him i felt comfortable and was able to relax, my wife n I felt like we knew him personally which was great cause I was able to trust him. HONESTLY what sold me was the service provided by Greg and i wish i could remember her name she was the nice young lady who did all our paperwork for us she was also friendly, welcoming, funny attentive and was able to relate to us on a personal kind of level which was great cause we felt like she understood and genuinely cared. LONG STORY LONGER THESE PEOPLE MADE MY FIRST TIME BUYING FROM DEALERSHIP NOT JUST MEMORABLE BUT FREAKING A W E S O M E!!! FROM 1-10 10 being great HANDS DOWN THESE GUYS GET 15!!! Off the charts and I will definitely return for another purchase when ready! Thanks for the great experience and for my new BABY!!! More

Circus Worst service in the world they will ding your new car up then the service manager Steve will joke about it because the type of business you are in Worst service in the world they will ding your new car up then the service manager Steve will joke about it because the type of business you are in after receiving 2 invoices saying they were gonna fix the damage they did still not fixed not only is damage not fixed they lied on paper that they had it two days when they had it two weeks , I bought a truck needed for my pool business and they put me in a rent a car then the rent a car overdrew my account yet they still haven't fixed my vehicle I'm going to leave bad reviews for the next 6 years because this place is a circus. I even got him on video More

Excellent Service Advisor, Chris I was really impressed meeting that energetic, upbeat service advisor, Chris, who seemed to answer my difficult question which no one had previously a I was really impressed meeting that energetic, upbeat service advisor, Chris, who seemed to answer my difficult question which no one had previously able to give me. He explained to me how my gear changing was caused by, and it wasn't the car engine error; rather, it was human (that's me) error. He demonstrated to me and showed me how to correct my error without having to stop the car first. Wow! That was great! Chris was very upfront and clear in his explanation. He is honest, sincere, kind, considerate, and down to earth and friendly guy. He is my number one service advisor. More

Excellent Customer Service with a no BS approach. Mitch and Glenn are the guys to see. They are straight forward and honest, and I couldn't be happier with how they handled the transaction. I told the Mitch and Glenn are the guys to see. They are straight forward and honest, and I couldn't be happier with how they handled the transaction. I told them I had a number to meet and they met it. Wouldn't recommend seeing anyone else. More