DCH Chrysler Dodge Jeep Ram FIAT of Temecula

Service Department I brought our Jeep in for a recall and also to have the trailer wiring "activated" (requires an ecm reflash) so we could pull our boat. In spite of a I brought our Jeep in for a recall and also to have the trailer wiring "activated" (requires an ecm reflash) so we could pull our boat. In spite of a miscommunication on my part, the service department (specifically, Mike Casey), was able to quickly resolve the issue and he had my Jeep ready to go within an hour. He was courteous and professional. I have always been skeptical when it comes to service departments and the "promises" that some dealerships make regarding customer satisfaction - but in this case, Mike (and the DCH service department) came through. I can honestly say that I am a satisfied customer. Thank you again, Mike. More

Chargermania Tamanna made it easy to buy my 2014 Dodge Charger. She is knowledgeable and addressed all my concerns. In the end, I bought the car of my dreams....I Tamanna made it easy to buy my 2014 Dodge Charger. She is knowledgeable and addressed all my concerns. In the end, I bought the car of my dreams....I wake up every day excited to drive. The best car buying experience I've ever had! More

LOVE my new Dodge Dart!!! Excellent service with my transaction!!! I've been eyeing the Dart's for a while, so I've had my heart set on getting one, and now I have one!!! Tama Excellent service with my transaction!!! I've been eyeing the Dart's for a while, so I've had my heart set on getting one, and now I have one!!! Tamanna Dalton was beyond accommodating to my needs and provided me with exactly what I wanted! She was very patient and listened to my wants/needs. I highly recommend DCH Dodge of Temecula for any car buying services!!!! More

I'm a happy camper! I have never been disappointed in the attention your service department gives me. They are very helpful and really listen to any concerns I may have. I have never been disappointed in the attention your service department gives me. They are very helpful and really listen to any concerns I may have. In fact, the whole dealership pays attention to my satisfaction, and I wouldn't take my car anywhere else. We've been buying and servicing our cars there since 1990. More

Great service department From start to finish, Mike Casey made sure my vehicle service needs were handled in a prompt professional manner. Mike made sure to keep me informed From start to finish, Mike Casey made sure my vehicle service needs were handled in a prompt professional manner. Mike made sure to keep me informed and delivered my vehicle on time as promised. Thank you Mike. More

started off... Just looking Let me start by saying that car had me the first time I gunned it... We've been wanting a Challenger for years, we were actually just looking to see w Let me start by saying that car had me the first time I gunned it... We've been wanting a Challenger for years, we were actually just looking to see what you had as far as used. But saw the 2015 Challenger SRT with the Scat Pack.. (husband had to explain what that was) Thanks to our salesperson Jose Watanabe did a great job! The Car is gorgeous and a blast to drive!! Jose and Glen made a great team! Glen did a great job making this car do-able, and brought me to tears (happytears) when he leaned into the car and told me the car was mine!! I love this car and I think I have a permanent smile on my face.. Thanx again! More

Friendly and Honest!!! My dealing with Dennis Shoup was a breathe of fresh air. He found us the Ram Truck we were looking for at a great price. It's great to drive and I thi My dealing with Dennis Shoup was a breathe of fresh air. He found us the Ram Truck we were looking for at a great price. It's great to drive and I think the 1500 Hemi 5.7 will pull our travel trailer well!!! More

Recall appointment I called the DCH service department to make an appointment as it said to do in my recall notice. The girl that helped me said it would take a little l I called the DCH service department to make an appointment as it said to do in my recall notice. The girl that helped me said it would take a little longer than the 1/2 hour wait the recall notice advised. I told them I would need to wait for my car but that was ok. When I arrived for my appointment I checked in and was told that it would be about an hour and a half wait for the software updates. I told my service adviser Robert that I was hoping for more like an hour since I had another appointment to get to and he said he would do his best for me. He checked on me a couple of times as I waited in the lounge advising me each time of the status of my car. Approximately 45 minutes after arriving, Robert came in to tell me that my car was ready. I was entirely satisfied with my experience at DCH. More

All about the customer experience. Everyone at DCH was more than friendly and helpful. From my service professional to the guy that offered me a desk at a dealer's office to wrap me nie Everyone at DCH was more than friendly and helpful. From my service professional to the guy that offered me a desk at a dealer's office to wrap me niece's birthday presents and the other guys that made small talk. Now normally guys would be this nice to a super cute girl...but that wasn't me at the time ...half awake, towel dried hair and no make up...just genuine attempts to take care of their clients. I even had several people calling over to check on the status of my car so I can get to my niece's house. I first came to DCH because of the in God we trust sign...the girl who first helped took me on a tour to go see it when I told her....I appreciate their service so much I'll happily drive an extra 25 miles to go see them as opposed to the dealership by my house or work. More