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DCH Chrysler Dodge Jeep Ram FIAT of Temecula

Temecula, CA

4.8
281 Reviews

26845 Ynez Road

Temecula, CA

92591

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Showing 281 reviews

June 08, 2015

great deal- great salesperson We stopped by to look at a Jeep Cherokee we saw listed online. We had a great salesperson- Steven Ortiz- who was professional, knowledgable and did no More

by happy Jeep owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Altamirano
Jun 09, 2015 -

DCH Chrysler Dodge Jeep Ram FIAT of Temecula responded

Thank you for the positive review and the kind words about Steven. Congratulations on your new Jeep Cherokee! We look forward to assisting you again when it's time to purchase a new vehicle.

May 30, 2015

New Car Purchase We had a great sales person, Marty Striano. He is experienced and patient and extremely helpful. We will visit him again for any future purchases More

by JE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marty Striano
May 20, 2015

Jeep repair We took our 2015 Cherokee in with some transmission problems. Ray Carreon was our service advisor.He was terrific. They diagnosed the problem, put us More

by coach
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Carreon
April 22, 2015

Broken part on Fog Light Frame I had a broken part on my Fog Light Frame, took it DCH, Spoke to my Service advisor Chris Bennett (who by the way is the best) He looked at, ordere More

by BJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Bennett
Apr 23, 2015 -

DCH Chrysler Dodge Jeep Ram FIAT of Temecula responded

Thanks for the great review, BJ! We are so glad that Chris was able to repair your fog light frame in an efficient manner. Please let us know if there is anything else we can do for you!

April 21, 2015

New Truck purchase Had a wonderful sales person made the whole experience GREAT!! From working with the Sales person, to the finance manager everyone was pleasant, profe More

by jim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Carey,
April 16, 2015

fast friendly service. I dropped my car off early before the dealer opened, and recieved a call a few hours later to tell me what was going on with my car. Dch Dodge got rig More

by golfhound69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Zermeno
Apr 17, 2015 -

DCH Chrysler Dodge Jeep Ram FIAT of Temecula responded

Thanks for the great review! We are so happy we could get your car in and out and back to you as soon as possible. We never want our customers to feel that their time is being wasted and we are glad we could satisfy your needs! Thank you for your business and we look forward to seeing you again in the future!

April 14, 2015

In spite of recall issues, outstanding service all around! I recently had to take in my 2013 Dodge Charger for recall (P60, alternator) service and was quite pleased. The recall was dated in October but parts More

by DonnaL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
PleaseSeePaperworkAtDealer
Apr 15, 2015 -

DCH Chrysler Dodge Jeep Ram FIAT of Temecula responded

Thank you for taking the time to leave us a review of your latest visit with us, Donna. It's a great compliment to hear you refer to us as the best dealership you've used over the years! We are delighted to hear that you experienced commendable and courteous service across the board, from our service department to our shuttle service. We'll be sure to pass along your compliments to the members of our DCH team who helped you. We'd also like to thank you for your understanding and patience in regards to installing your recalled parts. As always, please do not hesitate to reach out to us with any questions or concerns regarding your vehicle, we are more than happy to answer any and all inquires. We look forward to seeing you again soon!

April 12, 2015

Very Dishonest! Shop Elsewhere! We had been told in an email what our payment would be for an automobile. They already had our social security, etc for running credit. When we went More

by Laura
Friendliness
Price
Recommend Dealer
No
April 09, 2015

Easiest car purchase Our salesman Robert was the opposite of what we expected. He was so easy going and helpful. Never once did he push us. He gave us time to talk to eac More

by DianeR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Traver, Glenn (Manager
Apr 09, 2015 -

DCH Chrysler Dodge Jeep Ram FIAT of Temecula responded

Thanks for the five-star review, Diane! I'm so glad to hear that Robert was easy going and helpful throughout your customer experience. Thank you for stopping by and we look forward to seeing you again!

March 26, 2015

Friendly and Right on I have been going to DCH Chrysler for almost 7 years. I own a 2003 Chrysler Voyager and from the first time I entered the parking lot of this dealersh More

by Charlesp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Bennett Service Advisor
Mar 26, 2015 -

DCH Chrysler Dodge Jeep Ram FIAT of Temecula responded

What a terrific review! I'm so honored to learn that we have continued to earned your loyalty for almost seven years. Thank you for loyalty and I hope that we can continue to earn your business for years to come!

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