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DCH Brunswick Toyota - Service Center

North Brunswick, NJ

4.4
688 Reviews

688 Reviews of DCH Brunswick Toyota - Service Center

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June 09, 2024

Very informative, detailed oriented 10/10 Service I felt very well taken care of good service More

by YOALKISREYES80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geoffrey Suasnavas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

DCH Brunswick Toyota responded

It's great to hear that Geoffrey was able to help you out. We aim to ensure everyone who walks through the door leaves happy. Thank you for choosing DCH Brunswick Toyota! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

June 08, 2024

Quick and efficient service. Waited for the service and was done on time. No issues. More

by RC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geoffrey Suasnavas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2024 -

DCH Brunswick Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

June 07, 2024

Totally satisfied with their service quality, customer support and professionalism. I would recommend them always. More

by AMITABH S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Taveras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2024 -

DCH Brunswick Toyota responded

Thanks for sharing about your experience with DCH Brunswick Toyota. We appreciate your business and hope to see you again soon! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

June 06, 2024

They keep you informed on the status of your vehicle. Typically fast service and pleasant staff More

by gemma.grossman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Venerus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

DCH Brunswick Toyota responded

Thank you for the kind words for our service department, Gemma! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

June 06, 2024

Everything was very organized. Everything ran smoothly. I like that they send a video for you to see when they are done More

by ACKERMAN629
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Swenarton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

DCH Brunswick Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing DCH Brunswick Toyota, we look forward to having you as a valued customer for many years to come! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

June 05, 2024

When giving me an estimate the bill for oil change will be reduced by $40, $20 for the memorial day special discount snd $20 for tire rotation not to be performed. However received only $20 dedicated for t More

by Mohancrao_nj@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steven Taveras
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : In service department the rep who gave me the estimate and then the final bill
Jun 09, 2024 -

DCH Brunswick Toyota responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

June 05, 2024

I have been going to DCH for all my maintenance needs. They are always polite and courteous. More

by WCINT2904
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Taveras
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

DCH Brunswick Toyota responded

Thanks for sharing your thoughts about your experience with DCH Brunswick Toyota. We appreciate your business and hope to see you again soon! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

June 04, 2024

The staff is very helpful and knowledgeable and the building is very modern, spacious and nice. More

by KAHLINPARHAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Scesney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Taveras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

DCH Brunswick Toyota responded

Kahlin, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing DCH Brunswick Toyota, we look forward to having you as one of our valued customers for many more years to come! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

June 04, 2024

Good communication, fast service, overall good service. Service advisor and technician are both very knowledgeable. More

by HEIDI_DUVERGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Taveras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

DCH Brunswick Toyota responded

Heidi, Thank you so much for your excellent service review! We are so glad that Steven had the opportunity to work with you, and we are thrilled that you found your experience with us here at DCH Brunswick Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

June 04, 2024

Excellent service through and through. I’ve been a customer of DCH Brunswick Toyota since 1992 and they have always done right by me and my family. More

by mmartin19nj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stanhope Otuonye
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Scesney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

DCH Brunswick Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at DCH Brunswick Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

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