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DCH Brunswick Toyota - Service Center

North Brunswick, NJ

4.4
688 Reviews
Call Service Center (732) 798-7569

688 Reviews of DCH Brunswick Toyota - Service Center

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June 11, 2024

Appointment can be easily made. Service is fast. Staffs are nice. Comfortable waiting area. Reasonable price. Great experience overall. More

by Esther Wu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geoffrey Suasnavas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 11, 2024 -

DCH Brunswick Toyota responded

Esther, It's great to hear that Geoffrey was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing DCH Brunswick Toyota! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

June 10, 2024

They told me I’d be out in 45 mins when I made my appointment 2 weeks prior. When I got in, they got me out in 45 minutes pretty much ion the button. More

by MOBY99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Peralta
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 10, 2024 -

DCH Brunswick Toyota responded

Thank you for your very kind review. Gary and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at DCH Brunswick Toyota. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

June 10, 2024

Ok service but can be improved. E.g. why don’t you automatically apply the service special ? More

by EW
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Taveras
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 10, 2024 -

DCH Brunswick Toyota responded

Thank you for choosing DCH Brunswick Toyota, we look forward to having you as a valued customer for many years to come! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

June 09, 2024

Great! Less waiting period. Look ok so far. Nice waiting room. Checkin was good. Counter was good. More

by G_RAJESHRI
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Swenarton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 09, 2024 -

DCH Brunswick Toyota responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing DCH Brunswick Toyota. We look forward to having you as one of our valued customers for many more years to come! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

June 09, 2024

Clean place, workers helpful, only problem had an appointment 2hr 30m wait for oil change More

by SANTIAGJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Taveras
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 09, 2024 -

DCH Brunswick Toyota responded

Thank you so much for your review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at DCH Brunswick Toyota to be a positive one. We do apologize for the wait and appreciate your patience. Please don't hesitate to reach out if you need anything else. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

June 09, 2024

My experience was Very professional and direct all while keeping me updated through the entire process. More

by quorumd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Venerus
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 09, 2024 -

DCH Brunswick Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing DCH Brunswick Toyota. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

June 09, 2024

The service advisors are terrific as is the work done there. I have been going to Sansone Toyota for service, but I am going to completely switch to DCH. More

by CGMUSSELMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geoffrey Suasnavas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 09, 2024 -

DCH Brunswick Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at DCH Brunswick Toyota. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

June 09, 2024

Everyone is extremely friendly and helpful. My service was fast and efficient. I was in and out under an hour. More

by ALLISON_SADOWSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kaminiski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Swenarton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 09, 2024 -

DCH Brunswick Toyota responded

Thanks for sharing about your experience with DCH Brunswick Toyota. We appreciate your business and hope to see you again soon! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

June 09, 2024

Car was ready for more than 30 minutes but no one handed it to us until my husband mentioned at the counter. More

by MYGPENG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Scesney
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 12, 2024 -

DCH Brunswick Toyota responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

June 09, 2024

DCH Toyota always provides me with exemplary customer service. I am completely satisfied with the dealership More

by Samuel Simpson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Peralta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 09, 2024 -

DCH Brunswick Toyota responded

Thank you so much, Samuel, for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

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