DCH Brunswick Toyota - Service Center

The service was fine, but the check-in time was extremely slow. I had an appointment and showed up 10-15 minutes early. It took me over an hour to complete my check-in. Absolutely absurd. slow. I had an appointment and showed up 10-15 minutes early. It took me over an hour to complete my check-in. Absolutely absurd. More

It was good, quick, and brief inspection report presented to me. I like it with the escort of repair. to me. I like it with the escort of repair. More

The service was good. But the the wait time for entry was very long despite a fixed appointment time. But the the wait time for entry was very long despite a fixed appointment time. More

He went about & beyond to explain in the simplest sentence , so I can understand what he did sentence , so I can understand what he did More

My daughter vehicle is well maintained,I must take the time to thank all involved.I am so glad that she chose your dealership. time to thank all involved.I am so glad that she chose your dealership. More

Only for oil change it took more than 2 hours. I wish it didn’t take that long I wish it didn’t take that long More

It is a good service however I feel like this dealership is lacking in other amenities compared to other dealerships. For example many dealerships that I go to have free food and coffee machines that work. is lacking in other amenities compared to other dealerships. For example many dealerships that I go to have free food and coffee machines that work. This location dosnt have free food or snacks since you have to buy them from a vending machine. Also the coffee machine was been out of service for a while. More

Still it is not a comprehensive service for any customer. Wheel alignment or any precautionary service should cover everything in comprehensive then only it becomes best service. Nothing should come out of c Wheel alignment or any precautionary service should cover everything in comprehensive then only it becomes best service. Nothing should come out of customer pocket because car buying is not simple thing its a expensive when it comes to any wheels. Two years complementary means you are just give assurance to customer that everything dealer will take care. Still in fourth service paying around 170 USD then it is still not recommending to any people interms of selecting any dealer or manufacturer to buy. Overall service done in good way but lot of flaws. More

Will never be back to this place again. Can't even put a spare tire back right Can't even put a spare tire back right More

I took my 2020 Rav4 Hybrid in for service on May 30, 2023, as my radio kept rebooting after the battery died for not being used for three days. I was advised that I might have to paid for a multipoint i 2023, as my radio kept rebooting after the battery died for not being used for three days. I was advised that I might have to paid for a multipoint inspection on my vehicle that I haven't even had for three years. Then I waited over three hours for them to update the system software and radio software. Then I was told that I would receive a report for services done on vehicle by text today is June 1, 2023, I have not received the report for services done on my vehicle. Also in the video that they sent to me of the multipoint inspection the tech stated I needed all four tires replaced they were in poor condition. I find that weird since 5,000 miles prior to this services my tires were check by there tech and they were all in good condition. Also I have been trying to each the services dept as my reverse yellow guide line do not appear anymore when I am reversing to a parking space. No one has gotten back to me. More