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DCH Brunswick Toyota - Service Center

North Brunswick, NJ

4.4
689 Reviews
Call Service Center (732) 798-7569

689 Reviews of DCH Brunswick Toyota - Service Center

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November 19, 2023

Everything was handled professionally and courteously at the service department by Kevin. Life is good at DCH TOYOTA More

by JAMESDABOUNCER
Recommend Dealer
Yes
Employees Worked With
Kevin Scesney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Scesney
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Nov 19, 2023 -

DCH Brunswick Toyota responded

Thank you, James, for your business and this review. We're happy to hear that Kevin and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

November 18, 2023

Extremely long wait and no communication from the advisor. Wasn't told prior that the part needed had to be ordered. More

by upiatorresmaria
Recommend Dealer
No
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Nov 21, 2023 -

DCH Brunswick Toyota responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

November 17, 2023

Professional. Helpful. Timely. Clean. Honest. Convenient knowledgeable informative need to bring back muffins to eat More

by smke45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None of those
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Nov 17, 2023 -

DCH Brunswick Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing DCH Brunswick Toyota. Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

November 17, 2023

Courteous employees Professional. Keeps me updated with the progress of the what they're doing with my car More

by ADIAMRNC
Recommend Dealer
Yes
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Nov 19, 2023 -

DCH Brunswick Toyota responded

Thank you for taking the time to leave us a five-star rating. We are very happy to have provided you with a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

November 17, 2023

Accommodating and knowledgeable My agent treat me with warm greetings and help me for any concerns that I have. Accommodating, approachable and knowledgeable because he will get back to me right away. More

by MARYJOCELYNCABRERA
Recommend Dealer
Yes
Employees Worked With
Geoffrey and Gary Peralta
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Nov 19, 2023 -

DCH Brunswick Toyota responded

Mary Jocelyn, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

November 16, 2023

Excellent service with great efficiency,; Steven, 1 of your Customer Service Associates is outstanding & represents the Service Dept so well More

by Rick Bramm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Tavaras
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Nov 16, 2023 -

DCH Brunswick Toyota responded

Thank you, Rick, for taking the time to leave us a five-star rating. We are very happy to hear that Steven provided you with a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

November 15, 2023

Vehicle check in took a long time. The work was done very fast but Geoffrey waited 45 mins or so before telling me my vehicle was ready. On schedling the appointment, the rep told me I More

by Punjren7325
Recommend Dealer
Yes
Employees Worked With
Kevin
Report | Print
Nov 16, 2023 -

DCH Brunswick Toyota responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

November 14, 2023

Everything went well but car was super dirty; for the amount of mine spent, I expected car to be washed. More

by lisandra.vicioso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Scesney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2023 -

DCH Brunswick Toyota responded

Lisandra, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

November 14, 2023

Great car maintenance service, timely and thorough. Highly recommend for keeping vehicles in top condition. More

by Tommie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Scesney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 15, 2023 -

DCH Brunswick Toyota responded

It has been a pleasure serving you, Tommie. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing DCH Brunswick Toyota, we look forward to having you as a valued customer for many years to come! Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

November 13, 2023

Good Service ! Warm ,nice and Patient answers and easy communication. Except the high price, it's a great experience. More

by GOLDELF55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Scesney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Mootz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 13, 2023 -

DCH Brunswick Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at DCH Brunswick Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

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