DCH Brunswick Toyota - Service Center

Excellent service. Work done was explained clearly. Suggested improvement: I wish the music in the waiting area is not loud and wish it was mellow. I also wish that dog Work done was explained clearly. Suggested improvement: I wish the music in the waiting area is not loud and wish it was mellow. I also wish that dogs or any pets are not allowed in the waiting area for the safety of customers. The dog also kept barking the whole time it was in the waiting area. More

Everything was handled professionally and courteously at the service department by Kevin. Life is good at DCH TOYOTA the service department by Kevin. Life is good at DCH TOYOTA More

Extremely long wait and no communication from the advisor. Wasn't told prior that the part needed had to be ordered. advisor. Wasn't told prior that the part needed had to be ordered. More

Professional. Helpful. Timely. Clean. Honest. Convenient knowledgeable informative need to bring back muffins to eat Helpful. Timely. Clean. Honest. Convenient knowledgeable informative need to bring back muffins to eat More

Courteous employees Professional. Keeps me updated with the progress of the what they're doing with my car Keeps me updated with the progress of the what they're doing with my car More

Accommodating and knowledgeable My agent treat me with warm greetings and help me for any concerns that I have. Accommodating, approachable and knowledgeable because he will get back to me right away. warm greetings and help me for any concerns that I have. Accommodating, approachable and knowledgeable because he will get back to me right away. More

Excellent service with great efficiency,; Steven, 1 of your Customer Service Associates is outstanding & represents the Service Dept so well your Customer Service Associates is outstanding & represents the Service Dept so well More

Vehicle check in took a long time. The work was done very fast but Geoffrey waited 45 mins or so before telling me my vehicle was ready. On schedling the appointment, the rep told me I The work was done very fast but Geoffrey waited 45 mins or so before telling me my vehicle was ready. On schedling the appointment, the rep told me I was due for an oil change, but this was due in another 6k miles not now. The work was done and covered however. More

Everything went well but car was super dirty; for the amount of mine spent, I expected car to be washed. amount of mine spent, I expected car to be washed. More

Great car maintenance service, timely and thorough. Highly recommend for keeping vehicles in top condition. Highly recommend for keeping vehicles in top condition. More