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DCH Brunswick Toyota - Service Center

North Brunswick, NJ

4.4
688 Reviews
Call Service Center (732) 798-7569

688 Reviews of DCH Brunswick Toyota - Service Center

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December 15, 2023

Excelent service, fast, friendly and great communication during all the process. I highly recommend it More

by GERMANEFLORES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Scesney
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 17, 2023 -

DCH Brunswick Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

December 14, 2023

They left the oil gauge open and my car left oil spilling all over the engine More

by miguelsantana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 17, 2023 -

DCH Brunswick Toyota responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

December 14, 2023

Excellent service great speedy good customer service on time nice business with the fleet management More

by TIMOTHY.LUTZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Scesney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Mootz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 14, 2023 -

DCH Brunswick Toyota responded

Thank you, Timothy, for sharing your thoughts about your experience with DCH Brunswick Toyota. We appreciate your business and hope to see you again soon! Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

December 14, 2023

Buen trabajo me siento bien con el servicio el servicio desde la a Estrada es exc More

by MIRIAMMORA1415
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
El chico que me atendió en la recepción tiene buen servicio no sé si es Steven Ta
Report | Print
Dec 14, 2023 -

DCH Brunswick Toyota responded

Miriam, thank you for choosing DCH Brunswick Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

December 14, 2023

This crew is friendly and so helpful. Thank you Rich Mootz for always being a positive and making the service process smooth! More

by libby.fishbein001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Mootz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 15, 2023 -

DCH Brunswick Toyota responded

Libby, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Rich met your expectations. Thank you again for choosing DCH Brunswick Toyota, we look forward to having you as one of our valued customers for many more years to come! Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

December 14, 2023

They are good . Excellent work done makes time and explains how you car will be performing if you could do this or that love toyota services. More

by TROBERTAEMMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen
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Dec 15, 2023 -

DCH Brunswick Toyota responded

Emma, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at DCH Brunswick Toyota. Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

December 12, 2023

Had to wait for 6 hours just get brake pads and battery replaced. Every time I went I had a similar experience More

by DEBDEEP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 15, 2023 -

DCH Brunswick Toyota responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

December 11, 2023

Kevin, kept me updated about my vehicle. I love the video from the technician that worked on my truck. More

by RICKY M
Recommend Dealer
Yes
Employees Worked With
Kevin
Report | Print
Dec 11, 2023 -

DCH Brunswick Toyota responded

Thanks, Ricky, for sharing your thoughts about your experience with Kevin here at DCH Brunswick Toyota. We appreciate your business and hope to see you again soon! Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

December 11, 2023

Great service. Very professional and Friendly. Very knowledgeable. They keep my Truck in Tip top shape. More

by caryi865
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Scesney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Mootz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 11, 2023 -

DCH Brunswick Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

December 11, 2023

Chequearon vien mi carro pero no chequearon las luces estan fondidos quiero q lo buelva a chequear More

by YANERIAUGILAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Scesney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Mootz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 11, 2023 -

DCH Brunswick Toyota responded

Yaneri, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing DCH Brunswick Toyota, we look forward to having you as one of our valued customers for many more years to come! Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

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