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DCH Brunswick Toyota - Service Center

North Brunswick, NJ

4.4
688 Reviews

688 Reviews of DCH Brunswick Toyota - Service Center

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January 16, 2024

Well organized. Did not get any hurdle in getting the service done. Thanks very much. More

by NAVEEN KHATRI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Swenarton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

DCH Brunswick Toyota responded

Thank you for your very kind review, Naveen. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at DCH Brunswick Toyota. Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

January 16, 2024

Nothing was available when it came time to my scheduled appointment. Waste of my time and day off. More

by Kevbalkaran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lisa Devivo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2024 -

DCH Brunswick Toyota responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

January 16, 2024

Just had the DC to DC converter done on our 2021 RAV4 prime, took it home and now radio and all of infotainment center is dead. Now have to bring it back again. More

by TOOTHKING1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rich Mootz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2024 -

DCH Brunswick Toyota responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

January 16, 2024

Excellence, professionalism, integrity and transparency. The salesperson was very friendly and able to help at all times. More

by RIVASD24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ava Broux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dwany Cruz
Jan 17, 2024 -

DCH Brunswick Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

January 16, 2024

They are very friendly and 100% professional in service and attention I recommend it When you want good service visit it More

by Chailyn25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Scesney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Mootz
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Olson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven
Jan 17, 2024 -

DCH Brunswick Toyota responded

Thanks for sharing about your experience with DCH Brunswick Toyota. We appreciate your business and hope to see you again soon! Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

January 16, 2024

Kevin was pro-active and took ownership for the issue/concern. The repairs was completed in a very timely manner More

by COMPTONLILDHAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Scesney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Mootz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

DCH Brunswick Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Kevin met your expectations. Thank you for choosing DCH Brunswick Toyota, we look forward to having you as a valued customer for many years to come! Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

January 16, 2024

Great service and all that you'd expect from a car company that appreciates their customers! More

by KDWYMAN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Swenarton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Peralta, L. Gonzalez, Dominick confessor, C. Gonzales
Jan 17, 2024 -

DCH Brunswick Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Paul met your expectations. Thank you again for choosing DCH Brunswick Toyota, we look forward to having you as one of our valued customers for many more years to come! Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

January 16, 2024

Short waiting time. Reasonably informative. Acknowledgment of simple problem and also offered numerous possible repairs. More

by Boylanbiz@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Scesney
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

DCH Brunswick Toyota responded

Thank you for taking the time to share your thoughts on working with Kevin and our team. We're glad to hear we delivered such a great experience! Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

January 16, 2024

Took my car for a braking noise told them it is the booster pump. My car had no lights display on the dash when I took it in. Could not afford the service cose to 2500 so told them i will pick up the c More

by IROPRIME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Jan 20, 2024 -

DCH Brunswick Toyota responded

We're sorry that you didn't have a completely satisfying experience. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

January 16, 2024

Prices are too high also mechanics find issues where there are none issues many times I’ll go to my local mechanic he told me don’t worry you car is fine More

by Nane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Kaminiski
1.0
This rating includes all reviews, with more weight given to recent reviews.
Russell Hill
1.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Hart
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mohamed Rizvi
1.0
This rating includes all reviews, with more weight given to recent reviews.
David Alarcon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Hesh Ismail
1.0
This rating includes all reviews, with more weight given to recent reviews.
Adriana Rojas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Scesney
1.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Stith
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Mootz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2024 -

DCH Brunswick Toyota responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

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