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DCH Brunswick Toyota - Service Center

North Brunswick, NJ

4.4
688 Reviews

688 Reviews of DCH Brunswick Toyota - Service Center

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January 20, 2024

Nice people, great service and quick timing. I like the peace of mind I get when they say all is well with my car. More

by JANEGATHU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Scesney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2024 -

DCH Brunswick Toyota responded

Thank you, Jane! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing DCH Brunswick Toyota. Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

January 20, 2024

My car was completely taken care of immediately I was informed of everything that was being done More

by GIA1117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2024 -

DCH Brunswick Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

January 20, 2024

Everyone was polite and professional. No pushy sales or forcing unwanted services. Work was done efficiently and good quality. Also really like the new waiting area. More

by FUZU.JEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Scesney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Mootz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2024 -

DCH Brunswick Toyota responded

Thanks for sharing about your experience with DCH Brunswick Toyota. We appreciate your business, Jen, and hope to see you again soon! Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

January 19, 2024

I have been coming to this dealership for many years! I have never had any problems with service or buying a vehicle with Toyota. I hope to stay with them for many years to come! I love or have loved all More

by daswolfpack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2024 -

DCH Brunswick Toyota responded

Thanks for sharing your thoughts about your experience with DCH Brunswick Toyota. We appreciate your business and hope to see you again soon! Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

January 19, 2024

Will be better if there was a quiet designated WaitingArea for those who WaitWhileWorking, SalesPeopleSeatWithClientsNextToYouEvenThoughTheyClearlyCanSeeYouAreWorking. More

by ATINEO.SOSA
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
Jan 19, 2024 -

DCH Brunswick Toyota responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

January 19, 2024

Dealer employees nice. $2000 to fix a switch-ridiculous. I will buy the part for $150 and have a local garage install it. I hate going to dealer service centers. What a ri More

by taschaffer08904
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Scesney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Mootz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2024 -

DCH Brunswick Toyota responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

January 19, 2024

Service was completed in 1 1/2 hours and done to my satisfaction. However the wait time to get into service was twenty minutes. But it is a newly open facility location. More

by NP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Ocasio’
Jan 21, 2024 -

DCH Brunswick Toyota responded

Thank you for choosing DCH Brunswick Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

January 19, 2024

When my car battery died they got me quick service appointment and got me in and out in time to pick my child up from school. Really appreciated their attentiveness. More

by mbutrfli4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2024 -

DCH Brunswick Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

January 18, 2024

Kervis at the service center is excellent and has been very helpful whenever needed. He is always in contact with you and very knowledgeable More

by Grant K
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Kervis Reyes
Jan 19, 2024 -

DCH Brunswick Toyota responded

Thank you for the kind words for Kervis in our service department! We look forward to sharing your compliments with him and don't hesitate to let us know if we can be of further assistance. Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

January 18, 2024

Timely service, the gentleman that assisted me at the front (Manuel I think) was professional and courteous. All of my interaction there yesterday were pleasant/satisfactory. More

by LAURAH1516
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manuel (I think) first desk towards the waiting area and beige couches.
Jan 19, 2024 -

DCH Brunswick Toyota responded

Thanks for sharing about your experience with DCH Brunswick Toyota. We appreciate your business, Laura, and hope to see you again soon! Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

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