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DCH Brunswick Toyota - Service Center

North Brunswick, NJ

4.4
688 Reviews
Call Service Center (732) 798-7569

688 Reviews of DCH Brunswick Toyota - Service Center

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January 25, 2024

My experience was excellent. Paul answered all my questions. He notified me about what was going to be done. Each person I encountered treated me great. Thank you. More

by CATHYCAMP51
Recommend Dealer
Yes
Employees Worked With
Paul Swenarton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Swenarton
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Jan 26, 2024 -

DCH Brunswick Toyota responded

Thank you, Cathy, for the kind words for Paul and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

January 24, 2024

I love the time frame and the professional customer service I received from the office staff More

by Brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kervis F Reyes
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Jan 24, 2024 -

DCH Brunswick Toyota responded

Brian, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

January 23, 2024

The service dept. was exceptional. They were very nice and it did not take them long to complete what needed to be done. More

by L_BEJGTHOMPREC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanni Mancipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 23, 2024 -

DCH Brunswick Toyota responded

Thank you for choosing DCH Brunswick Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

January 23, 2024

I was very pleased and satisfied and informed with the whole experience. It was very educational too More

by MKSEWAIFY
Recommend Dealer
Yes
Employees Worked With
Gary Peralta
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Jan 23, 2024 -

DCH Brunswick Toyota responded

Thanks for sharing your thoughts about your experience with DCH Brunswick Toyota. We appreciate your business and hope to see you again soon! Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

January 23, 2024

It's like an assembly line, and not in a good way. When I drove into the service center, I was not allowed to get out of my car till someone escorted me inside. I had to wait 20 minutes before I could More

by VINITH_NAYAK
Recommend Dealer
No
Employees Worked With
Paul Swenarton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Swenarton
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Jan 24, 2024 -

DCH Brunswick Toyota responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

January 23, 2024

Everything Is Very Good excelente Tecnology Information The technology use in the process is very, very, very interesting very quickly process More

by primitivosanchez1127
Recommend Dealer
Yes
Employees Worked With
Paul Swenarton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Swenarton
Report | Print
Jan 23, 2024 -

DCH Brunswick Toyota responded

Thanks for sharing about your experience with DCH Brunswick Toyota. We appreciate your business and hope to see you again soon! Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

January 22, 2024

Went to many dealerships and this one stand out be the best because they understand what I am looking for and the price that I could afford More

by GSHIWDIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikhil Joshi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Swenarton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Hamza Imtiaz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ava Broux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amir Romero-Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jabril Doty, Virginia Del Valle, Dwany Cruz
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Jan 22, 2024 -

DCH Brunswick Toyota responded

Thanks for sharing about your experience with DCH Brunswick Toyota. We appreciate your business and hope to see you again soon! Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

January 22, 2024

They are always accommodating and try to help the customer not because they're but because they care. More

by DE.ESPINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Scesney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Geoffrey Suasnavas
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Jan 23, 2024 -

DCH Brunswick Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

January 22, 2024

They took off wheels with no reason and he wanted up selling under any circumstances More

by HD688576
Recommend Dealer
No
Employees Worked With
Gary Peralta
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary
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January 21, 2024

Courteous staff, prompt on time scheduling and completion of service, comprehensive necessary handling of problems, thoughtful management dedicated towards being incredibly efficient. More

by MM_Cytiva Service
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Devivo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Mootz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Geoffrey Suasnavas
Report | Print
Jan 21, 2024 -

DCH Brunswick Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

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