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DCH Brunswick Toyota - Service Center

North Brunswick, NJ

4.4
688 Reviews

688 Reviews of DCH Brunswick Toyota - Service Center

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February 01, 2024

Good customer service . Explained some features of the car . The hardest part i think is the negotiation of the out the door selling price . But everything went smoothly. More

by MPANGILINAN16
Recommend Dealer
Yes
Employees Worked With
Tung lee & Samuel Mejia
Feb 02, 2024 -

DCH Brunswick Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

February 01, 2024

The new facility is much better and more organized. The waiting period was cut down to half . The work done was satisfied. I liked the new system where we pay up front for the oil change. It really sa More

by SHAH.ASHRAF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Swenarton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

DCH Brunswick Toyota responded

Thank you for your kind review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing DCH Brunswick Toyota. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

February 01, 2024

Make mistake VIN and take my time & 80 USD to change insurance Mistake Cost More

by QUOC_LUYEN_NGUYEN
Recommend Dealer
No
Employees Worked With
Joan
Feb 05, 2024 -

DCH Brunswick Toyota responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

February 01, 2024

Quick and smooth Car was ready. She had all the paperwork correct. Was very pleasant to work with. More

by ANASIAINJERSEY
Recommend Dealer
Yes
Employees Worked With
Jodie
Feb 02, 2024 -

DCH Brunswick Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

January 31, 2024

Excellent service received on RAV4 routinely maintenance also I purchased new car from DCH in past.Thanks More

by Harshad R Patel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Peralta
Jan 31, 2024 -

DCH Brunswick Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing DCH Brunswick Toyota! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

January 31, 2024

Perfect It was good staff was very helpful and I also see good Ambiance around just to wait More

by GOUDPAVANKALYAN
Recommend Dealer
Yes
Jan 31, 2024 -

DCH Brunswick Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

January 31, 2024

The advisor was very kind when I asked a few questions. The coffee machine couldn't dispense because there was too much waste in it. Once it was cleared, most of the coffee pods were gone and there were em More

by IGRACELEE
Recommend Dealer
Yes
Employees Worked With
Paul Swenarton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Swenarton
Feb 01, 2024 -

DCH Brunswick Toyota responded

Thank you so much for sharing your feedback! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at DCH Brunswick Toyota to be an overall positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

January 29, 2024

The wait for a regular maintenance visit was far too long at almost 2 1/2 hours. The work itself was fine and the report was comprehensive and easy to understand. The current waiting area is not very comfort More

by johnlocker
Recommend Dealer
Yes
Employees Worked With
Geoffrey Suasnavas - he was very good .
Jan 29, 2024 -

DCH Brunswick Toyota responded

Thanks, John, for sharing about your experience with DCH Brunswick Toyota. We appreciate your business and hope to see you again soon! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

January 29, 2024

All the workers who assisted me were very friendly, I loved finding people who spoke Spanish and who explained the entire process to me very well, it was my first time taking the car for service and I wa More

by ROPASTRANA
Recommend Dealer
Yes
Employees Worked With
Paul Swenarton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Swenarton
Jan 29, 2024 -

DCH Brunswick Toyota responded

Thanks for sharing your thoughts about your experience with DCH Brunswick Toyota. We appreciate your business and hope to see you again soon! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

January 29, 2024

Good. But it would be great to inform me certain information I asked before going to the dealership. Such as if certain materials are available for my car More

by ESTHERYEH8
Recommend Dealer
Yes
Employees Worked With
Victor Sandoval
Jan 29, 2024 -

DCH Brunswick Toyota responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, Esther, feel free to contact us at your convenience. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

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