DCH Brunswick Toyota - Service Center

Good customer service . Explained some features of the car . The hardest part i think is the negotiation of the out the door selling price . But everything went smoothly. Explained some features of the car . The hardest part i think is the negotiation of the out the door selling price . But everything went smoothly. More

The new facility is much better and more organized. The waiting period was cut down to half . The work done was satisfied. I liked the new system where we pay up front for the oil change. It really sa The waiting period was cut down to half . The work done was satisfied. I liked the new system where we pay up front for the oil change. It really saved a lot . More

Make mistake VIN and take my time & 80 USD to change insurance Mistake Cost insurance Mistake Cost More

Quick and smooth Car was ready. She had all the paperwork correct. Was very pleasant to work with. She had all the paperwork correct. Was very pleasant to work with. More

Excellent service received on RAV4 routinely maintenance also I purchased new car from DCH in past.Thanks also I purchased new car from DCH in past.Thanks More

Perfect It was good staff was very helpful and I also see good Ambiance around just to wait good Ambiance around just to wait More

The advisor was very kind when I asked a few questions. The coffee machine couldn't dispense because there was too much waste in it. Once it was cleared, most of the coffee pods were gone and there were em The coffee machine couldn't dispense because there was too much waste in it. Once it was cleared, most of the coffee pods were gone and there were empty boxes. There was also a long wait just to get to get my car into the garage to get serviced. Overall my experience was good. More

The wait for a regular maintenance visit was far too long at almost 2 1/2 hours. The work itself was fine and the report was comprehensive and easy to understand. The current waiting area is not very comfort at almost 2 1/2 hours. The work itself was fine and the report was comprehensive and easy to understand. The current waiting area is not very comfortable, lacks TV's and is hampered by employees walking back and forth. When the new wait area is completed hopefully there will be a big improvement. More

All the workers who assisted me were very friendly, I loved finding people who spoke Spanish and who explained the entire process to me very well, it was my first time taking the car for service and I wa loved finding people who spoke Spanish and who explained the entire process to me very well, it was my first time taking the car for service and I was nervous but all the workers were so kind and took the time of explaining the process to me and I felt confident More

Good. But it would be great to inform me certain information I asked before going to the dealership. Such as if certain materials are available for my car But it would be great to inform me certain information I asked before going to the dealership. Such as if certain materials are available for my car before I go there in person. This would help minimize the time to go there in person. I don't have many PTO to take from my work. This would help manage the time well. More