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DCH Brunswick Toyota - Service Center

North Brunswick, NJ

4.4
688 Reviews
Call Service Center (732) 798-7569

688 Reviews of DCH Brunswick Toyota - Service Center

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February 08, 2024

It was great I arrived at the dealership and went to Richard, and he helped me out. More

by shahmeerasif62
Recommend Dealer
Yes
Employees Worked With
Richard Venerus and Billy
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Feb 08, 2024 -

DCH Brunswick Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

February 08, 2024

Everyone was very nice took my vehicle in they let me know the approximate time it would be ready and it was ready when they said it would be More

by lorraine45
Recommend Dealer
Yes
Employees Worked With
I think his name was Steve
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Feb 09, 2024 -

DCH Brunswick Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Lorraine, and we look forward to working with you again. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

February 07, 2024

Everyone was professional from start to finish. Kerves explained the whole process and assured me the vehicle was safe to drive. More

by ROSEY0505.RB42
Recommend Dealer
Yes
Employees Worked With
Kerves Reyes
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Feb 07, 2024 -

DCH Brunswick Toyota responded

Rosey, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience working with Kerves here at DCH Brunswick Toyota. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

February 07, 2024

Proffessional. It was a professionally conducted experience. The issue was resolved in a timely fashion. More

by GLONG2
Recommend Dealer
Yes
Employees Worked With
Steven
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Feb 07, 2024 -

DCH Brunswick Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing DCH Brunswick Toyota. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

February 07, 2024

Everything was excellent. Great experience, they help me with everything I needed. Efficient and quick service More

by LORENA.ELEUTERIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Scesney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Mootz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 07, 2024 -

DCH Brunswick Toyota responded

Thank you for choosing DCH Brunswick Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, Lorena, and we hope to see you again! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

February 07, 2024

When scheduling an appointment I would rather speak to a human person instead of automated system. More

by BKYN78
Recommend Dealer
Yes
Employees Worked With
Kevin
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Feb 07, 2024 -

DCH Brunswick Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

February 07, 2024

Very helpful, cleared my questions and doubts I had on my car and my tire protection plan More

by CAMILABOOMER
Recommend Dealer
Yes
Employees Worked With
Geoffrey S
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Feb 07, 2024 -

DCH Brunswick Toyota responded

Thank you for taking the time to share your feedback with us, Camila. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

February 06, 2024

It was excellent. Kervis Reyes was very friendly, courteous, and knowledgeable. Addressed all the needs I needed for my vehicle. I will be coming back very happy with More

by Kmangin1219
Recommend Dealer
Yes
Employees Worked With
Paul Swenarton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Swenarton
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Feb 07, 2024 -

DCH Brunswick Toyota responded

Thank you for choosing DCH Brunswick Toyota. Your feedback and rating mean a lot to us. We're glad Kerves and our team were able to help, and we hope to see you again! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

February 05, 2024

pretty well. Everything was self explanatory. Area was clean and staff were friendly. I would recommed doing service at dealership. More

by JAYUS1983
Recommend Dealer
Yes
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Feb 05, 2024 -

DCH Brunswick Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing DCH Brunswick Toyota, we look forward to having you as one of our valued customers for many more years to come! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

February 05, 2024

Well you lost my smart key and gave it to me after a day Inconveniences More

by Vijay
Recommend Dealer
Yes
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Feb 05, 2024 -

DCH Brunswick Toyota responded

Vijay, Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

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