Back

DCH Brunswick Toyota - Service Center

North Brunswick, NJ

4.4
688 Reviews

688 Reviews of DCH Brunswick Toyota - Service Center

Sort by
February 28, 2024

Great dealership, courteous, and are attentive to all your concerns, and work on car is done while I was waiting in a reasonable timely manner More

by PAULPIZZOLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Swenarton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Mootz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2024 -

DCH Brunswick Toyota responded

Thank you, Paul! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing DCH Brunswick Toyota. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

February 28, 2024

The service cost is too high and there is no loyalty discount or coupons like as usual when asking. Service advisor is not responding promptly while texting (maybe too busy). With some loyalty discount More

by CHENGT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Richard Venerus
Mar 02, 2024 -

DCH Brunswick Toyota responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

February 27, 2024

in my opinion, for going on a weekday, early morning and having an appointment i'm not too sure why it took over two hours ( 8:30am to 11am ) for me to get my tire rotation done when i was told it would tak More

by naazsaboo
Recommend Dealer
No
Mar 01, 2024 -

DCH Brunswick Toyota responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

February 25, 2024

Muchas gracias, por atender a su cliente , me gusto la atención y la manera de explicar lo que le pasaba a mi carro More

by ARMANSANCHEZ1974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Scesney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2024 -

DCH Brunswick Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Arman, and we are thrilled that you found your experience with us here at DCH Brunswick Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

February 25, 2024

Everyone is very helpful and eager to answer your questions. I am really glad I purchased my car from your dealership. More

by L_BEJGTHOMPREC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanni Mancipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2024 -

DCH Brunswick Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

February 25, 2024

Explained everything thoroughly, empathetic, kept me up to date throughout process and about options Also explained the costs and worked with me on the pricing More

by KABARIA
Recommend Dealer
Yes
Employees Worked With
Kervis Reyes
Feb 26, 2024 -

DCH Brunswick Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Kervis met your expectations. Thank you for choosing DCH Brunswick Toyota, we look forward to having you as a valued customer for many years to come! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

February 23, 2024

They were very helpful and pleasant I definitely would like to purchase a vehicle with this dealership. I've bought a car once before at this dealership and my experience was great. More

by rainesart4u
Recommend Dealer
Yes
Employees Worked With
Russell Hill
Feb 23, 2024 -

DCH Brunswick Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

February 23, 2024

The experience this time was great. Last round experience not as good. Thanks you Best More

by Hweeleng65
Recommend Dealer
Yes
Employees Worked With
Paul Swenarton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Swenarton
Feb 23, 2024 -

DCH Brunswick Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing DCH Brunswick Toyota, we look forward to having you as a valued customer for many years to come! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

February 23, 2024

Everyone was very nice. The place was clean. They went out of their way to help me. I am handicap and they were so kind. I would recommend them More

by Bigolemimi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Swenarton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2024 -

DCH Brunswick Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

February 22, 2024

He is very professional, kind, and involved with the service of my car keeping me updated all throughout the process. More

by rociomora13
Recommend Dealer
Yes
Employees Worked With
Mr K Reyes
Feb 23, 2024 -

DCH Brunswick Toyota responded

Thank you for choosing DCH Brunswick Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

...
31
...