Back

DCH Brunswick Toyota - Service Center

North Brunswick, NJ

4.4
688 Reviews

688 Reviews of DCH Brunswick Toyota - Service Center

Sort by
March 04, 2024

The gentleman provided exemplary customer service. I would absolutely recommend my friends, family, and co-workers to DCH Brunswick Toyota More

by Samuel Simpson
Recommend Dealer
Yes
Employees Worked With
Kevin and Kervis
Mar 04, 2024 -

DCH Brunswick Toyota responded

Thank you for choosing DCH Brunswick Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, Samuel, and we hope to see you again! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

March 04, 2024

Excellent and professional. Smooth & Easy. We are located in another state. Stanhope made the transaction simple and easy. Very satisfied More

by Ste3veH1
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Stanhope
Mar 05, 2024 -

DCH Brunswick Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing DCH Brunswick Toyota! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

March 04, 2024

Everything was great, all was up to mark Excellent service all was perfect Sent me video and detailed that all was in perfect condition More

by rahulamre20
Recommend Dealer
Yes
Employees Worked With
Geoffrey
Mar 05, 2024 -

DCH Brunswick Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

March 04, 2024

Good. Just extremely expensive for what it is. Most likely will not return to the dealership for this service. More

by RAHATAHMED3E
Recommend Dealer
Yes
Mar 05, 2024 -

DCH Brunswick Toyota responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

March 02, 2024

He is very rude and not a nice He is not a good person very rude and acts like a smart one more thing is they changed my tire I don't know why they replaced it to the front to back I was very upset go the More

by Manojnc74
Recommend Dealer
No
Employees Worked With
Paul Swenarton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Swenarton
Mar 01, 2024 -

Manojnc74 responded

I give zero star

Mar 05, 2024 -

DCH Brunswick Toyota responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

March 02, 2024

Excellent service, was able to get the work done same day. Ssent home and brought back to the dealership with Uber and was able to do some of my work at home while car being serviced More

by mfm134
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Swenarton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Mootz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2024 -

DCH Brunswick Toyota responded

Thank you for choosing DCH Brunswick Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

March 01, 2024

Great manager Lisa My experiences have been positive. Sales and service are very professional. I've been there for 2 vehicles More

by NANCYMNICOLA
Recommend Dealer
Yes
Employees Worked With
Paul Swenarton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Swenarton
Mar 01, 2024 -

DCH Brunswick Toyota responded

It's great to hear that Lisa was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing DCH Brunswick Toyota! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

March 01, 2024

YOUR NEW LOCATION IS NICE, CLEAN, AND SPACIOUS KEVIN SCESNEY IS ALWAYS PROFESSIONAL, PLEASENT TO SPEAK WITH, AND ALWAYS KEEPS YOU UPDATED ON WHERE YOU STAND WITH YOUR VEHICLE, AND ALWAYS FOLLOWS THROUGH More

by ROMEO701DIXIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Scesney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2024 -

DCH Brunswick Toyota responded

Rich, thank you for the kind words for Kevin and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

March 01, 2024

How can I leased a brand new car and with in 2 months it broke down I brought the car in waited for 4 hrs and I was told the car will have to stay for overnight, I asked how do I go home or pick my son from More

by YDICKSON69
Recommend Dealer
No
Employees Worked With
Kevin Scesney
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Scesney
Mar 04, 2024 -

DCH Brunswick Toyota responded

Thank you for your review. We're sorry you didn't have a better experience, and we'd like to address these issues with our team. If it's possible to discuss this matter in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

February 29, 2024

The service was quick and customer service agent was pleasant. The problem is the inspection video showed that my right right fog light was out. So, I paid to replace it, but by the time I had gotten ho More

by DELARKAT100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/a
Mar 03, 2024 -

DCH Brunswick Toyota responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

...
30
...