DCH Brunswick Toyota - Service Center
North Brunswick, NJ
689 Reviews of DCH Brunswick Toyota - Service Center
I got my tire flat on Sunday Morning June 16, 2024 to fix my tire I got my appointment on the DCH website via chatting. It was so easy and I am glad to got this appointment. my tire I got my appointment on the DCH website via chatting. It was so easy and I am glad to got this appointment. More
Worst service ever did. Don’t recommend for anyone. damaged my vehicle . Tries to get rid of me. Don’t recommend for anyone. damaged my vehicle . Tries to get rid of me. More
My appointment was for 10:15 am and I got to the dealer at 10:05 am. I waited for over an hour to get processed and have my vehicle taken for service. My wife was waiting in her car with our 7 month old so at 10:05 am. I waited for over an hour to get processed and have my vehicle taken for service. My wife was waiting in her car with our 7 month old son. In the past it’s only taken 10 minutes for the same process. This was unacceptable and a huge inconvenience. More
Overall service was good. However, getting first service on brand new car, I was hoping Brunswick Toyota could have done basic car wash However, getting first service on brand new car, I was hoping Brunswick Toyota could have done basic car wash More
I not sure who Dteve is but Joan, Ryan and Amir did a great job in working with me prior during and after the sale great job in working with me prior during and after the sale More
The waiting time is too long. It took 8 hrs to finish.Lost my client It took 8 hrs to finish.Lost my client More
Quick and friendly service! Been coming here for a few years now and it gets better every time! Been coming here for a few years now and it gets better every time! More
Efficient, communicates well with customers. Friendly atmosphere, clean and comfortable waiting area has a service system to get customers in and out as soon as possible Friendly atmosphere, clean and comfortable waiting area has a service system to get customers in and out as soon as possible More
Everyone was very nice. Kevin called with his recommendation for repairs and repaired what we brought the car in for. We are very satisfied with the repair and workmanship Kevin called with his recommendation for repairs and repaired what we brought the car in for. We are very satisfied with the repair and workmanship. More
It's poor customer service to have customers wait in their cars for up to 40 minutes while waiting to meet with service advisor. And once the car is in, the wait time is always several hours, despite wh their cars for up to 40 minutes while waiting to meet with service advisor. And once the car is in, the wait time is always several hours, despite what the advisor says. Last time I was there I was trying to find out information about my car. We asked about four employees and nobody was able to get a satisfactory answer. More