DCH Brunswick Toyota - Service Center

jeffrey was absolutely great to work with. i’d recommend this toyota to others only because of my experience with him i’d recommend this toyota to others only because of my experience with him More

I got my tire flat on Sunday Morning June 16, 2024 to fix my tire I got my appointment on the DCH website via chatting. It was so easy and I am glad to got this appointment. my tire I got my appointment on the DCH website via chatting. It was so easy and I am glad to got this appointment. More

Overall service was good. However, getting first service on brand new car, I was hoping Brunswick Toyota could have done basic car wash However, getting first service on brand new car, I was hoping Brunswick Toyota could have done basic car wash More

I not sure who Dteve is but Joan, Ryan and Amir did a great job in working with me prior during and after the sale great job in working with me prior during and after the sale More

DCH Brunswick has the worst service department of any dealer I have ever been to. They do not do quality work on cars as you would think a dealership would. Paul was great, though the situation did get m dealer I have ever been to. They do not do quality work on cars as you would think a dealership would. Paul was great, though the situation did get me heated about them putting a zip tie to fix my mudflap without my knowledge, he knows how to make it right. I will be taking my vehicle to another toyota dealership for its service from now on. More

The waiting time is too long. It took 8 hrs to finish.Lost my client It took 8 hrs to finish.Lost my client More

They should have a Supervisor or a Master Tech to check the work that’s done by these Technicians before the car is released to the customer. I Received my vehicle and noticed the Safty Cover underneath t the work that’s done by these Technicians before the car is released to the customer. I Received my vehicle and noticed the Safty Cover underneath the vehicle in the front under the bumper was hanging down. There were screws missing… and the screws tht were there were half way screwed in. This is Unacceptable. More

Efficient, communicates well with customers. Friendly atmosphere, clean and comfortable waiting area has a service system to get customers in and out as soon as possible Friendly atmosphere, clean and comfortable waiting area has a service system to get customers in and out as soon as possible More

It's poor customer service to have customers wait in their cars for up to 40 minutes while waiting to meet with service advisor. And once the car is in, the wait time is always several hours, despite wh their cars for up to 40 minutes while waiting to meet with service advisor. And once the car is in, the wait time is always several hours, despite what the advisor says. Last time I was there I was trying to find out information about my car. We asked about four employees and nobody was able to get a satisfactory answer. More

Everyone was very nice. Kevin called with his recommendation for repairs and repaired what we brought the car in for. We are very satisfied with the repair and workmanship Kevin called with his recommendation for repairs and repaired what we brought the car in for. We are very satisfied with the repair and workmanship. More