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DCH Brunswick Toyota - Service Center

North Brunswick, NJ

4.4
688 Reviews
Call Service Center (732) 798-7569

688 Reviews of DCH Brunswick Toyota - Service Center

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March 08, 2024

Always great service experience Paul was the best! Paul greeted me and said he would take care of things. He did and was very pleasant! I got my car back in 24 hrs as promised! More

by rav4girl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Swenarton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Swenarton
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Mar 10, 2024 -

DCH Brunswick Toyota responded

It's great to hear that Paul was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing DCH Brunswick Toyota! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

March 07, 2024

Nice people, good job. Very informative. I like the video showing the parts that need replaced More

by rinkerkelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Swenarton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 07, 2024 -

DCH Brunswick Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Kelly, and look forward to your next visit. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

March 07, 2024

We had a fantastic experience. Everyone was friendly, professional and all went fast and smooth. Definitely recommend them! More

by DANITANY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis McCloud
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 07, 2024 -

DCH Brunswick Toyota responded

Thank you for taking the time to share your feedback with us. Travis and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

March 07, 2024

They didn't clean my car even they didn't vaccum car I don't like what the meaning of service More

by KAMLESH_OM70
Recommend Dealer
No
Employees Worked With
Karvis
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Mar 10, 2024 -

DCH Brunswick Toyota responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

March 06, 2024

I recently purchased a car from this dealership, and the experience was exceptional. The staff was knowledgeable, friendly, and not pushy. The variety of vehicles was impressive, and they helped me find the More

by derbyrantung
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
NIRAV PATEL
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Mar 06, 2024 -

DCH Brunswick Toyota responded

Thank you for choosing DCH Brunswick Toyota. Your feedback and rating mean a lot to us. We're glad Nirav and our team were able to help, and we hope to see you again! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

Mar 09, 2024 -

derbyrantung responded

Thank you!

March 06, 2024

They always take care of what is to be done. - Stephen the service consultant is good- More

by RUBY.S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven from service
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Mar 06, 2024 -

DCH Brunswick Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Stephen and our team and don't hesitate to let us know if we can be of further assistance. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

March 05, 2024

Jason walked me thru setting up my car. Everything was a breeze and I was out quickly. More

by Christinef716
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jason Sim
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Mar 05, 2024 -

DCH Brunswick Toyota responded

Thank you, Christine! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing DCH Brunswick Toyota. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

March 05, 2024

Very expensive. Went for changing keys battery. Ended up with 2k repairs ?? Not encouraging More

by SSundaraju
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Kevin Scesney
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Scesney
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Mar 08, 2024 -

DCH Brunswick Toyota responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

March 04, 2024

Very knowledgable and provided excellent service Would definitely recommend others to use him as their service advisor when visiting DCH. More

by tobinnadu96
Recommend Dealer
Yes
Employees Worked With
Kervis Reyes
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Mar 04, 2024 -

DCH Brunswick Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Kervis and our team. Please don't hesitate to let us know if we can be of further assistance. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

March 04, 2024

Very professional. . thorough.. client oriented.. I was very satisfied with the service provided. Friendly and respectful reps! More

by BAMS04
Recommend Dealer
Yes
Employees Worked With
Kevin Scesney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Scesney
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Mar 04, 2024 -

DCH Brunswick Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Kevin met your expectations. Thank you again for choosing DCH Brunswick Toyota, we look forward to having you as one of our valued customers for many more years to come! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

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