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DCH Brunswick Toyota - Service Center

North Brunswick, NJ

4.4
688 Reviews

688 Reviews of DCH Brunswick Toyota - Service Center

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March 17, 2024

I like to take my car this dealer because I know they are doing good job with my car More

by millie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adriana Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2024 -

DCH Brunswick Toyota responded

Thank you for choosing DCH Brunswick Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

March 17, 2024

Respected the appointment time Explained all of the services that My car was going to need. Service explained all that they did with my car More

by RoRo
Recommend Dealer
Yes
Employees Worked With
Can't remember his name
Mar 18, 2024 -

DCH Brunswick Toyota responded

Thanks for sharing your thoughts about your experience with DCH Brunswick Toyota. We appreciate your business and hope to see you again soon! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

March 16, 2024

They are very efficient and honest with the repairs. The people are very polite and profesional. More

by Dionrsuarezg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Scesney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Mootz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2024 -

DCH Brunswick Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at DCH Brunswick Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

March 16, 2024

It was a mostly positive experience. The only thing is that I didn't expect it to be 2 hours with an appointment More

by DRAISCH320
Recommend Dealer
Yes
Employees Worked With
Paul Swenarton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Swenarton
March 15, 2024

First visit, left Princeton Toyota due to poor service and customer service. Very impressed with the customer service at DCH. More

by Servinghim2
Recommend Dealer
Yes
Employees Worked With
Kevin Scesney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Scesney
March 12, 2024

Good nice Bueno good bien well Bueno good bien well Bueno good bien well Bueno good More

by MELENDEZDELAROSASCARLET
Recommend Dealer
Yes
Employees Worked With
Don’t remember
March 11, 2024

Very professional. Thank you Well following up and convenient way to make an appointment. Great service. More

by JBAIK1979
Recommend Dealer
Yes
Mar 11, 2024 -

DCH Brunswick Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

March 11, 2024

They were informative and attentive They explained in details about what they've recommended for my car More

by JBAIK1979
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 11, 2024 -

DCH Brunswick Toyota responded

Thank you for choosing DCH Brunswick Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

March 11, 2024

It was great ambience and good service. appreciate good service & friendly team, however the waiting time was more More

by nagellamk
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Richard
Mar 11, 2024 -

DCH Brunswick Toyota responded

Thanks for sharing your thoughts about your experience. We appreciate your business and hope to see you again soon! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

March 11, 2024

When I bought my NEW Toyota Tacoma I was told by the dealer that I was covered for 25,000 miles regardless of time. When I brought it in when a light came on they said that I owned the truck for over th More

by dinot71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I relly do not remember who I dealt with, I took a guess
Mar 15, 2024 -

DCH Brunswick Toyota responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

Mar 15, 2024 -

dinot71 responded

Lisa, you and this dealership can xxxx off. I will never set foot in a Toyota dealership.

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