Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

DCH Brunswick Toyota - Service Center

North Brunswick, NJ

4.4
689 Reviews
Call Service Center (732) 798-7569

689 Reviews of DCH Brunswick Toyota - Service Center

Sort by
March 17, 2024

Respected the appointment time Explained all of the services that My car was going to need. Service explained all that they did with my car More

by RoRo
Recommend Dealer
Yes
Employees Worked With
Can't remember his name
Report | Print
Mar 18, 2024 -

DCH Brunswick Toyota responded

Thanks for sharing your thoughts about your experience with DCH Brunswick Toyota. We appreciate your business and hope to see you again soon! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

March 17, 2024

1. I took 20 min in line just to dop off my car. 2. after my car was finished it took another 30 min took get the paper work fixed so I could leave. 3. I was told the serpentine belt I replaced two we More

by JAYLOT105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Olson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 21, 2024 -

DCH Brunswick Toyota responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

March 17, 2024

They were not able to successfully diagnose the issue i am having with the car. The issue reappeared in couple of days time for me and i have not received call back when I request a call for further discus More

by Dipen Patel
Purchase Time
Recommend Dealer
No
Report | Print
Mar 20, 2024 -

DCH Brunswick Toyota responded

Providing a positive experience is our top priority, Dipen, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

March 16, 2024

They are very efficient and honest with the repairs. The people are very polite and profesional. More

by Dionrsuarezg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Scesney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Mootz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 17, 2024 -

DCH Brunswick Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at DCH Brunswick Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

March 16, 2024

It was a mostly positive experience. The only thing is that I didn't expect it to be 2 hours with an appointment More

by DRAISCH320
Recommend Dealer
Yes
Employees Worked With
Paul Swenarton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Swenarton
Report | Print
March 15, 2024

First visit, left Princeton Toyota due to poor service and customer service. Very impressed with the customer service at DCH. More

by Servinghim2
Recommend Dealer
Yes
Employees Worked With
Kevin Scesney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Scesney
Report | Print
March 12, 2024

Good nice Bueno good bien well Bueno good bien well Bueno good bien well Bueno good More

by MELENDEZDELAROSASCARLET
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Report | Print
March 11, 2024

Very professional. Thank you Well following up and convenient way to make an appointment. Great service. More

by JBAIK1979
Recommend Dealer
Yes
Report | Print
Mar 11, 2024 -

DCH Brunswick Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

March 11, 2024

They were informative and attentive They explained in details about what they've recommended for my car More

by JBAIK1979
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Report | Print
Mar 11, 2024 -

DCH Brunswick Toyota responded

Thank you for choosing DCH Brunswick Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

March 11, 2024

It was great ambience and good service. appreciate good service & friendly team, however the waiting time was more More

by nagellamk
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Richard
Report | Print
Mar 11, 2024 -

DCH Brunswick Toyota responded

Thanks for sharing your thoughts about your experience. We appreciate your business and hope to see you again soon! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

1
...
26
27
28
...
69