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DCH Brunswick Toyota - Service Center

North Brunswick, NJ

4.4
688 Reviews

688 Reviews of DCH Brunswick Toyota - Service Center

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March 24, 2024

No delays. Understood everything being said to me. Would like privacy to do office work. More

by angelikao_williams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven moralis. And mechanics. Mr. Morales
Mar 25, 2024 -

DCH Brunswick Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

March 23, 2024

I have been using DCH Toyota for many years. I have been very satisfied with the work done and the helpfulness of the workers. My only complaint is the amount of time you have to wait in your More

by AKEB45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Scesney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2024 -

DCH Brunswick Toyota responded

Thanks for sharing your thoughts about your experience. We appreciate your business and hope to see you again soon! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

March 21, 2024

Kevin was great and the mechanic who worked on my car sent a very thorough video that explained everything in detail. Both did an excellent job. My car is riding smoothly. Thank you More

by NADINE411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Scesney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Stith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2024 -

DCH Brunswick Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Nadine, and we look forward to working with you again. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

March 21, 2024

It seems that I always have to pay for something other than what I came for which can sometimes be frustrating. More

by billglo03
Recommend Dealer
Yes
Employees Worked With
Don't remember His name but He's GREAT!!!
Mar 22, 2024 -

DCH Brunswick Toyota responded

Thanks for sharing about your experience with DCH Brunswick Toyota. We appreciate your business and hope to see you again soon! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

March 20, 2024

Kevin Scesney was professional when helping me to get service for my car. The technician (s) too. I would recommend DCH Toyota to other people for my excellent experience. More

by NIEC39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Scesney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2024 -

DCH Brunswick Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

March 19, 2024

Great and excellent customer service with clear details He followed with me with clear details on my repair More

by jpolycar67
Recommend Dealer
Yes
Employees Worked With
Kervis
Mar 19, 2024 -

DCH Brunswick Toyota responded

Thank you for choosing DCH Brunswick Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

March 19, 2024

Service was great as usual. They are fast and really look out for their customers. Im more then happy with this location and all the workers in service. GIVE THEM ALL A RAISE!!! More

by PAINLESS1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Scesney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2024 -

DCH Brunswick Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing DCH Brunswick Toyota! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

March 19, 2024

Satisfied given Uber home and back to Toyota to wait for repairs to be completed More

by Satisfied
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geoffrey S.
Mar 19, 2024 -

DCH Brunswick Toyota responded

Thanks for sharing about your experience with DCH Brunswick Toyota. Geoffrey and our team appreciate your business and hope to see you again soon! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

March 17, 2024

They were not able to successfully diagnose the issue i am having with the car. The issue reappeared in couple of days time for me and i have not received call back when I request a call for further discus More

by Dipen Patel
Purchase Time
Recommend Dealer
No
Mar 20, 2024 -

DCH Brunswick Toyota responded

Providing a positive experience is our top priority, Dipen, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

March 17, 2024

1. I took 20 min in line just to dop off my car. 2. after my car was finished it took another 30 min took get the paper work fixed so I could leave. 3. I was told the serpentine belt I replaced two we More

by JAYLOT105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Olson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2024 -

DCH Brunswick Toyota responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

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