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DCH Brunswick Toyota - Service Center
North Brunswick, NJ
688 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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688 Reviews of DCH Brunswick Toyota - Service Center
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April 02, 2024
Very professional and informative They were friendly, and open about the wait time. Waiting area was comfortable and relaxing. open about the wait time. Waiting area was comfortable and relaxing. More
by PSCIALIS
Verified CustomerMarch 30, 2024
I am very upset with service. I gave my car to repair at dch Toyota and they gave some 3rd party body shop and then dch toyota don’t care after it goes to body shop when and how I gave my car to repair at dch Toyota and they gave some 3rd party body shop and then dch toyota don’t care after it goes to body shop when and how my car is taken care of. 3rd party body shop service was worse than ever. They very rude and don’t follow up on time until last minute when customer calls them then they tell us what’s going on. This was a worse experience ever I can have. More
by SSCUSA2005
Employees Worked With
March 30, 2024
The waiting was too long. It took half an hour to enter the building, 2 hours to see the evaluation video, another 2 hours for the work done. It took half an hour to enter the building, 2 hours to see the evaluation video, another 2 hours for the work done. More
by LIN9876
Employees Worked With
Steven Taveras
March 29, 2024
My car always drive as if it is new again after it is serviced by your technicians. You do excellent work on my vehicle, you have wonderful customer service employees, and I'm pleased with the new loung serviced by your technicians. You do excellent work on my vehicle, you have wonderful customer service employees, and I'm pleased with the new lounge. More
by RBFLETCHER
Employees Worked With
March 28, 2024
Worse experience I ever get. They lost my car part and when they installed new one they charged me the cost. His attitute is very bad. He was increased the volume of his sound an They lost my car part and when they installed new one they charged me the cost. His attitute is very bad. He was increased the volume of his sound and keep asking me do you know how we became global leader which is I don't care. He was saying they are doing everything correct but my car remote start wasnt work there and they fixed it again. I will ask my money back from you or Toyota USA. Steven was saying some other mechanic saw that car probably and they took the part howevet my car come from street parking to dealer with toyota roadassistand tow truck. Steven asked me avidence unbelieveable. He is looking people like they are peace of xxxx. He is terrible advisor. More
by burak.yasar26
March 27, 2024
He sold me 4 tire alignment services showing that my left rear wheel is unaligned however after servicing I found that was never corrected because manufacture recommends that angle only. $170 alignment did n rear wheel is unaligned however after servicing I found that was never corrected because manufacture recommends that angle only. $170 alignment did no good to my car and service was sold to me based on lie/hiding truth. On top, after discussing this the guy was non-understanding and do not wanted to listen rather than arguing that that's how the alignment works. More
by KAPADIAYUSUFNAJ
March 26, 2024
Laughed at “Describe your experience with the dealership in a …” Disliked “Describe your experience with the dealership in a …” in a …” Disliked “Describe your experience with the dealership in a …” More
by Rsalapatas
March 25, 2024
Great customer service wish I could do more for them Best Toyota in New Jersey Toyota in New Jersey More
by BALLAL_HOSSAIM67
