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DCH Brunswick Toyota - Service Center

North Brunswick, NJ

4.4
688 Reviews
Call Service Center (732) 798-7569

688 Reviews of DCH Brunswick Toyota - Service Center

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April 06, 2024

I always enjoy my DCH Toyota experience. Kevin was wonderful and the cashier was also. Thankful that Kevin arranged a Lyft and Uber driver for me. Also when I drove in those team members More

by Kristine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Scesney
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2024 -

DCH Brunswick Toyota responded

Kristine, Thank you so much for your kind words for Kevin, and for taking the time to leave us this wonderful feedback! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

April 06, 2024

Kevin was helpful and professional. He clearly explained what maintenence were needed. He is cheerful and very pleasant and easy to work with. More

by YOUNGTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Scesney
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2024 -

DCH Brunswick Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Kevin met your expectations. Thank you for choosing DCH Brunswick Toyota, we look forward to having you as a valued customer for many years to come! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

April 05, 2024

Wait time was more than expected. Rest all was good. Overall it was a nice experience. More

by VADESAI2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Swenarton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 06, 2024 -

DCH Brunswick Toyota responded

We are very happy to hear Paul provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

April 05, 2024

Great service as always just waiting time for 2 hours oil change it to long . Every one super friendly and helpful. The best Toyota center More

by TATYANA.ROZKUAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn’t find one
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Apr 06, 2024 -

DCH Brunswick Toyota responded

Tatyana, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

April 05, 2024

Nice seevice station. And waiting time also not bad at all. And technicians also attending customers very well manor. Thank you for your nice service. More

by Manish_nika
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary
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Apr 06, 2024 -

DCH Brunswick Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

April 04, 2024

Best service department I've ever visited. Easy to make appointments. Great staff. Quality workmanship. Highly recommend! More

by paulandga
Recommend Dealer
Yes
Employees Worked With
Paul Swenarton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Swenarton
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Apr 04, 2024 -

paulandga responded

Keep up the great work Brunswick Toyota!!

Apr 04, 2024 -

DCH Brunswick Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

April 04, 2024

It was the worst experience. I will never serve any car there. I almost have an ice dent because of your bad service. I am planning to talk to a lawyer about it. Also make a compl More

by Silvia Tarazona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I do not remember the name but I have it on my records.
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Apr 07, 2024 -

DCH Brunswick Toyota responded

Providing a positive experience is our top priority, and we're sorry that we failed here, Silvia. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

April 04, 2024

Everyone is always so polite and answers all your questions my appointment was on time !! More

by BARBMB290
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geoffrey Suasnavas
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Apr 05, 2024 -

DCH Brunswick Toyota responded

Barb, Thank you for taking the time to share your feedback with us. Geoffrey and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

April 03, 2024

Paul was very friendly and professional. He made me feel completely comfortable when I brought my car for the service. I was extraordinarily pleased. More

by maestrotgm
Recommend Dealer
Yes
Employees Worked With
Paul Swenarton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Swenarton
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Apr 03, 2024 -

DCH Brunswick Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing DCH Brunswick Toyota, we look forward to having you as one of our valued customers for many more years to come! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

April 02, 2024

Surprisingly service guys are much much better than sales !!!. Usually i have seen at every dealer sales team is passionate but here is different service team is much more professional and ready to help More

by Gaurav
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Scesney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Stith
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tung Lee, Jabril Doty
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Apr 03, 2024 -

DCH Brunswick Toyota responded

Thanks for sharing about your experience with DCH Brunswick Toyota. We appreciate your business and hope to see you again soon! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

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