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DCH Brunswick Toyota - Service Center

North Brunswick, NJ

4.4
688 Reviews

688 Reviews of DCH Brunswick Toyota - Service Center

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April 30, 2024

My vehicle was given back to me from the service in the far worse condition that it came in for service. More

by D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rich Mootz
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2024 -

DCH Brunswick Toyota responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

April 30, 2024

It’s fast and efficient i got some extra work done got my appointment for next visit thank you so much More

by FDZALDIVAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024 -

DCH Brunswick Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

April 30, 2024

Well I like DCH Toyota because the people are nice and accommodating especially Ms Nancy. Ive been a customer there for 30 yrs. More

by ALLAn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Scesney
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joan "J" Nunez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven- very good
May 01, 2024 -

DCH Brunswick Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

April 29, 2024

Very satisfied with the service and safety inspection. The was completed in a timely manner More

by KMOORE9V
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre Stith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Mootz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

DCH Brunswick Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

April 28, 2024

Perfect - I’ve witnessed continuous improvements in past 8 years - great job - keep it up More

by chetanshah71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Scesney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

DCH Brunswick Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

April 27, 2024

Service of the car was very good. However, this EV is very new and I had many questions to ask. Every time I asked how 12V auxiliaries battery is charged but body gave satisfactory an More

by vasunil25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Scesney
3.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Mootz
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Olson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

DCH Brunswick Toyota responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

April 27, 2024

I returned to this dealership for the third time. I feel that I was treated fairly and with professionalism and courtesy. I would recommend DCH Toyota, North Brunswick for anyone seeking to purchase More

by GEVANOWSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kaminiski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Hart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Devivo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nikhil Joshi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Scesney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

DCH Brunswick Toyota responded

Thanks for sharing your thoughts about your experience with DCH Brunswick Toyota. We appreciate your business and hope to see you again soon! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

April 27, 2024

I felt very relaxed in your new dealership, while waiting for my car getting serviced by your friendly, competent workers. Thank you. More

by JSHIN4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Mootz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

DCH Brunswick Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

April 27, 2024

Everyone at dealership is very friendly, knowledgeable and helpful. We couldn’t be happier with your service. Very comfort of. More

by DBVACATIONS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adriana Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Vergel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa Devivo
Apr 29, 2024 -

DCH Brunswick Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

April 26, 2024

Always accommodating and great service team! Thanks see you on the next service call! Todd More

by Tswillinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Mootz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

DCH Brunswick Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

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