DCH Brunswick Toyota - Service Center

Salesman Nikolai was very knowledgeable and helpful throughout the process and willing to spend time to understand my car needs and requirements. He was very professional throughout and always looking throughout the process and willing to spend time to understand my car needs and requirements. He was very professional throughout and always looking for ways to make things easier. More

Not honestly bad behavior proudly not standing on the word lie in the customer before deal something else after deal done and then they are something else word lie in the customer before deal something else after deal done and then they are something else More

Price couching, they charge me different price for same oil change they always try to charge me more. Very unprofessional about pricing oil change they always try to charge me more. Very unprofessional about pricing More

The greeter at the drive lane was extremely rude, the wait time was a bit much for an oil change. There was also no snack I would expect with such beautiful building there be attest complementary snacks. wait time was a bit much for an oil change. There was also no snack I would expect with such beautiful building there be attest complementary snacks. More

Experienced a catastrophic transmission failure while driving from Massachusetts to Washington DC for a graduation. Looked for the nearest Toyota dealer and it was DCH in Brunswick. We rented a car an driving from Massachusetts to Washington DC for a graduation. Looked for the nearest Toyota dealer and it was DCH in Brunswick. We rented a car and left our vehicle (2014 Highlander) in there trusted care. Your team kept us updated during the repairs and it was ready (and sparkling clean - thank you) upon our return 5 days later. A bad situation was turned very manageable by your folks and we do appreciate it. More

This team is highly professional. Team members always explains things in a way that is easy to understand. Consistently keeps me updated on the working status of my vehicle. Takes car Team members always explains things in a way that is easy to understand. Consistently keeps me updated on the working status of my vehicle. Takes care of me like family. Awesome team! More

Brought car in for routine service. Took over hours. Was told needed battery & engine filter. Said OK. Took another hour. When driving out ny dashboard screen would not stay on. Bro Took over hours. Was told needed battery & engine filter. Said OK. Took another hour. When driving out ny dashboard screen would not stay on. Brought back, said needed update due to new battery. This should have been checked prior to completion. Took additional 20 minutes. Technician should have known about this More

I would definitely recommend this dealership. They diagnosed my car issue and explained it so I fully understood the issue. Together we came up with the best plan for me and my car. They diagnosed my car issue and explained it so I fully understood the issue. Together we came up with the best plan for me and my car. More

Your service department, employees and facility is friendly, clean and fast service. Very comfortable atmosphere. friendly, clean and fast service. Very comfortable atmosphere. More

Very clean professional and organized. Easy to work with in payment app . Video of needed good idea. Easy to work with in payment app . Video of needed good idea. More