DCH Brunswick Toyota

Worse service ever. 3 1/2 hrs for oil change. What's the point of making appointment if you still have to wait that long point of making appointment if you still have to wait that long More

After checking on the Toyota website I proceeded to go get my car serviced. When I arrived I was told that walk-in appointment are not welcome today. I mentioned the Website statement and he proceeded to get my car serviced. When I arrived I was told that walk-in appointment are not welcome today. I mentioned the Website statement and he proceeded to check with is Manager Mike Olson. I was again told that the website was not correct and that he was fine with me leaving a review. Is this what you call Customer Service. I forgot to mention that I purchased my cars from here and get all my servicing done here (I need to rethink this). More

Everyone was very helpful and the showroom was set up during the coronavirus pandemic as mandated by the state. I appreciate the care taken during this unprecedented time. I felt totally comfortable spea during the coronavirus pandemic as mandated by the state. I appreciate the care taken during this unprecedented time. I felt totally comfortable speaking with everyone there. More

My experience with Toytota was extraordinary. Allan Moncada was the best salesman I’ve met. He had a great personality and connected with customers and made sure they were satisfied. He also gave me a Moncada was the best salesman I’ve met. He had a great personality and connected with customers and made sure they were satisfied. He also gave me a great deal with insurance, which encouraged me to buy a car for my daughter. Micheal Serra, the manager, did a phenomenal job too. He completed paper work almost immediately, and all of the managers I’ve met were so aggressive, but he was very kind. Toyota was a great choice to purchase at. More

Satisfied Customer! All my service advisors (Kervis, Israel and Steven) in past and current are courteous, friendly, knowledgeable, helpful and assures me to feel at ease All my service advisors (Kervis, Israel and Steven) in past and current are courteous, friendly, knowledgeable, helpful and assures me to feel at ease about the repairs and services on my vehicle. It gives me great comfort to know that they take care of their customers and providing excellent customer service. Thank You!! More

Excellent Customer Service Stanhope Otuonye is an excellent sales rep who provided us with outstanding customer services. Not only was he very knowledgeable about the vehicle we Stanhope Otuonye is an excellent sales rep who provided us with outstanding customer services. Not only was he very knowledgeable about the vehicle we were interested in, he was also very friendly & professional .We went in looking to purchase a 2020 Tacoma truck and ended up trading in our 2016 Sienna for a 2020 Sienna as well. We definitely recommend him... More

Awesome Sales Team The sales team worked really hard to get me the truck that I truly wanted. Fast and easy to deal with. Special thanks to Jesus Vergel. The sales team worked really hard to get me the truck that I truly wanted. Fast and easy to deal with. Special thanks to Jesus Vergel. More

I went in this morning looking for a car at a certain price.. I don’t have the best credit so the monthly came out a little too high for me.. I gave them my best price and they made it happen for me.. No price.. I don’t have the best credit so the monthly came out a little too high for me.. I gave them my best price and they made it happen for me.. No questions asked they call the bank and got my interest lowered.. Totally would recommend this place.. More

A disgrace I visited by appointment on 5/22 at 1:45 to buy out my leased RAV4. Alough I had been dealing with Jesus over the phone prior to the visit, he met wi I visited by appointment on 5/22 at 1:45 to buy out my leased RAV4. Alough I had been dealing with Jesus over the phone prior to the visit, he met with me for a grand total of 10 seconds in person. The "salesperson" who was assigned to me simple put 15 pieces of paper in front of me and told me to sign. That was the extent of our conversation. No introduction or anything. My wife had to actually ask who he was! There was a problem with your third party verification system that was verified by my bank who I got on the phone. Your salesperson just said "you can leave. I'll have to deal with this in the morning" We were the ONLY customers in the store at the time. I came in with cash in hand to do the transaction and was treated like I was buying a gallon of gasoline instead of a 22k car. I have only purchased my vehicles from this Toyota lot. That has now changes. I will not be back. I have also advised my wife not to go there in December when her lease is up and just to stick with Nissan. The visit was a shameful representation of DCH,.....delivering customer happiness, I DONT THINK SO! More

Just got my 3rd and 4th car and everything was perfect! See Hesh he really is amazing and helps you with everything you need. Also Mike Serra too care of me as well. Never had an issue or a problem. Also H See Hesh he really is amazing and helps you with everything you need. Also Mike Serra too care of me as well. Never had an issue or a problem. Also Hesh Saved me alot of money on insurance. A++++ service More