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DCH Brunswick Toyota

North Brunswick, NJ

4.5
1,730 Reviews
-Upfront, no-haggle transparent pricing which saves you time and money • -DCH is the largest auto group in New Jersey, which provides you with a greater selection of new and pre-owned vehicles -Our service department is open 6 days per week, with available online scheduling, and indoor drive-in valet parking -We are recipients of the J.D. Power’s Dealers of Excellence Award based on actual customer satisfaction surveys -Consistently ranked among the best on review websites such as DealerRater.com, Edmunds.com, Cars.com and Google+ -DCH is proud to promote safe teen driving in our communities by sponsoring SADD (students against destructive decisions) including chapters in North Brunswick, South Brunswick, and Edison High Schools, and our own Teen Safe Driving Foundation -We are a proud winner of the Toyota President's Award, the highest honor a dealer can receive from Toyota, based on ethical business practices and customer feedback/satisfaction -We have a “A+” rating with the Better Business Bureau -We are a Certified Toyota Mobility Dealer
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1504 US-1

North Brunswick, NJ

08902

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Showing 1,730 reviews

March 03, 2021

A great experience . Lisa DeVivo & her team took time & gave me a good lease deal. Found a great car . Amir was great showing the car More

by GinaM
Recommend Dealer
Yes
Employees Worked With
Lisa Devivo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hesh Ismail
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amir Romero-Harvey
Mar 04, 2021 -

DCH Brunswick Toyota responded

We are pleased to hear that you had an excellent experience with Amir and the rest of our team. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Sincerely, Lisa Devivo | General Manager | locasio@dchusa.com | 732-798-2747

February 14, 2021

Very satisfied with the attention and professionalism they made me feel good and the friend Jason Sims was very kind and very patient because I tried 2 very nice ra4 but the fees were a bit high and I le More

by tobby
Recommend Dealer
Yes
Employees Worked With
Jason Sim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2021 -

DCH Brunswick Toyota responded

Tobby, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Lisa Devivo | General Manager | locasio@dchusa.com | 732-798-2747

February 13, 2021

Buyer Beware!!! Charlatans work at DCH Brunswick Toyota. When I bought my 2nd vehicle from this dealer, a 2020 Rav4 TRD they made a $1200 mistake on my negotiated price with trade in (my 2015 Rav4LE with on More

by Greg Dugan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lisa Devivo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2021 -

DCH Brunswick Toyota responded

Greg, I can assure you it was not our intention to give you the runaround. At DCH Brunswick Toyota, we strive to provide an elite level of customer service. After reading your review, it appears that your business was not handled in the way our customers have come to expect. Please contact me directly so that we may begin to rebuild a trustworthy business relationship. Sincerely, Lisa Devivo | General Manager | locasio@dchusa.com | 732-798-2747

January 25, 2021

Very prompt and honest communication. Delivery was timely and very good, Specially attention was given by Nikhil Joshi. No second thoughts to recommend A Toyota Car to family and friends More

by Raju.ketki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nikhil Joshi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2021 -

DCH Brunswick Toyota responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Lisa Devivo | General Manager | locasio@dchusa.com | 732-798-2747

January 23, 2021

Very good experience. Gave me plenty of time to test drive and talk through details. Professional and polite without being overly pushy. Ended up buying a car was able to work with in my budget. More

by Caroline
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Sim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2021 -

DCH Brunswick Toyota responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Lisa Devivo | General Manager | locasio@dchusa.com | 732-798-2747

January 22, 2021

Very prompt and honest communication.Service was timely Very prompt and honest communication. Service was timely and very good, Specially attention was given by Richard Venerus Am very happy with DCH Brun More

by Farokh Daruwala
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Venerus
Jan 26, 2021 -

DCH Brunswick Toyota responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Lisa Devivo | General Manager | locasio@dchusa.com | 732-798-2747

January 18, 2021

I made contact with Robert Belpedio and he told me that he has a new TRD pro Tundra that will be built in February for a March delivery. He told me to come in and let him know what color and options I’d li More

by awlnude
Recommend Dealer
No
Employees Worked With
Robert Belpedio
Jan 20, 2021 -

DCH Brunswick Toyota responded

We want to learn more regarding your recent visit as your experience does not reflect our values. We pride ourselves on exceptional customer service, so the details you’ve mentioned do not live up to our standards. If you are open to contact, please feel free to call us at your earliest convenience. Sincerely, Lisa Devivo | General Manager | locasio@dchusa.com | 732-798-2747

December 31, 2020

Service was done in a very reasonable amount of time with prompt notification that it was done. Very satisfied with service done on that day and it was discovered that the battery needed to be replace. Bet More

by ladmikey930
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kervis Reyes
Jan 05, 2021 -

DCH Brunswick Toyota responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Richard Mootz- Service Manager

December 30, 2020

The staff was knowledgable and very friendly. The atmosphere of the entire dealership is positive , and I was in and out very quickly because of the efficiency of the staff. I would highly recommend More

by Adrienne S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Devivo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mohamed Rizvi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Barker, Abdo Behary
Jan 05, 2021 -

DCH Brunswick Toyota responded

Thank you so much for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Richard Mootz- Service Manager

December 16, 2020

This is my second time purchasing a vehicle from Brunswick Toyota and I introduced my daughter to the Toyota family as well. The team are very helpful and knowledgeable when it comes to choose a rig More

by O K
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Sim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Serra
Dec 17, 2020 -

DCH Brunswick Toyota responded

Thank you for leaving us this great review. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, Lisa Devivo | General Manager | locasio@dchusa.com | 732-798-2747

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