DCH Brunswick Toyota

I would have given 5 stars but not good experience with advisor ... BUT Michael Serra took care the hidden 3K on my paperwork the CORRECT WAY! If your looking to buy a vehicle there , go to Michael S advisor ... BUT Michael Serra took care the hidden 3K on my paperwork the CORRECT WAY! If your looking to buy a vehicle there , go to Michael Serra , he wont screw you over ! And make sure you get the correct copies and have someone take the time to show you things about the car ! More

I purchased a 2018 Toyota Highlander from DCH. My advisor was Boris. This gentleman did an exemplary job taking care of my automotive needs. I would highly recommend purchasing a vehicle from this establishm was Boris. This gentleman did an exemplary job taking care of my automotive needs. I would highly recommend purchasing a vehicle from this establishment. Class personified. More

Back in 2012, I bought a certified, pre-owned 2010 Highlander from DCH Brunswick. The SUV served me well (got it up to 148,000 miles and it never saw a mechanic's shop). I decided that it was time t Highlander from DCH Brunswick. The SUV served me well (got it up to 148,000 miles and it never saw a mechanic's shop). I decided that it was time to replace it, this time with a new 2021 Highlander Platinum. I contacted multiple Toyota dealers around central and northern NJ. Only two dealers were willing to discuss price via email, all of the others insisted that I visit their dealership and sit with a salesman. Since I previously had a positive experience at DCH Brunswick and their current General Manager Lisa was very quick to respond via email and offered a very competitive price on the Highlander that I wanted, they earned my business. Lisa set me up the following day with her assistant, Julyssa. Prior to receiving a single penny from me or a signature on any documents, they had the vehicle that I wanted prepped and ready for me to view in their garage and test drive. The SUV was MINT. They did a great job detailing it and prepping it to show. After spending time in the vehicle and Julyssa explaining some of the multimedia tech features that I was unfamiliar with, we proceeded inside to work out the details of my trade-in (we quickly reached a number that was satisfactory to both parties) and I began signing papers for the new SUV. Since Lisa and I previously worked out the purchase price via email, the entire process was very smooth and cordial. Julyssa and I reviewed the sales agreement in detail until I was satisfied with the way the numbers were lined up. Once that process was completed, I met with Ryan K. from the finance department who assisted me with the financing agreement- again a very smooth and quick process (on the way to his office, I spotted a new Supra in another part of the building. We took a quick detour and he spent time allowing me to drool over the three Supras that they had lined up. I tried to negotiate a Buy One Get One Free deal, but he wouldn't budge). My entire visit lasted under 1.5 hours. Having Lisa set everything up for my arrival, having the price negotiated ahead of time, and having a dealership that is on top of their game- made the entire buying experience a breeze. I highly recommend giving DCH Brunswick Toyota the opportunity to earn your business. They have now treated my very well two times and I am talking them up to my friends and family. More

We had a great experience at Brunswick Toyota. Our salesperson was Allan Moncada. He was kind and professional. He was helpful with us buying a car from Brunswick Toyota. Thank you. salesperson was Allan Moncada. He was kind and professional. He was helpful with us buying a car from Brunswick Toyota. Thank you. More

Always a very good service experience. Professional, clean, and keeps you up to date on your car's service. The waiting area is clean and comfortable. clean, and keeps you up to date on your car's service. The waiting area is clean and comfortable. More

Just picked up my 2021 Venza Ltd today. The entire process was seamless. It started with Dave Veary ( internet sales ). I used True Car for the pricing. Dave gave me an out the door price, which w process was seamless. It started with Dave Veary ( internet sales ). I used True Car for the pricing. Dave gave me an out the door price, which was $ 1700 less than a dealer closer to me. My salesman was Azaan Khan. I told him that my wife would drop me at the dealership. He quickly said that he could pick me up which was about 35 minutes away from the dealership. He showed me my new car and started the paperwork. He is very efficient and explained everything. He made me feel comfortable throughout the entire delivery. The best part was that there was no back and forth on cost, because I knew the out the door price from the beginning. 5 stars for my new car prep. Please shop this dealership if you want the best price. More

Azaan is an excellent sales consultant. Very personable and helpful. I recommend anyone looking for a great car buying experience, request Azaan. I cannot find his name on this list but I would give him o and helpful. I recommend anyone looking for a great car buying experience, request Azaan. I cannot find his name on this list but I would give him over and above 5 stars! More

Hesh is an excellent salesperson. He is personable, professional and very knowledgeable about my née Avalon Hybrid. He knew all the car’s systems very well and explained them clearly. Would not hesitat professional and very knowledgeable about my née Avalon Hybrid. He knew all the car’s systems very well and explained them clearly. Would not hesitate to recommend him! More

I am pleased with my dealings with Emir in leasing a 2012 Highlander XLE Hybrid. Also the Finace person was also helpful. Emir took the time to explain several features, but not all. There are just so many Highlander XLE Hybrid. Also the Finace person was also helpful. Emir took the time to explain several features, but not all. There are just so many features on the vehicle. The only disappointment with this model is that none of the XLE Hybrids on the lot did not have a Navigation package. Only the non-hybrid versions had the Navigation package. BUMMER! Otherwise this would have been a 5 STAR ratiing. More

Reliable, dependable for competitive pricing, polite, clean facility, clear explanations and no hidden hammering surprises. Will listen to the customer. I am writing this with my purchase & service exper clean facility, clear explanations and no hidden hammering surprises. Will listen to the customer. I am writing this with my purchase & service experience from 1998 to date....23 years! More