DCH Brunswick Toyota

Everyone is friendly, considerate, and focused on providing a good customer service experience. All transactions are well organized and efficient and there are no high pressure sales tactics. I felt providing a good customer service experience. All transactions are well organized and efficient and there are no high pressure sales tactics. I felt respected as a returning customer. More

Purchased a 21 Tundra CM AG Limited from DCH. Process Purchased a 21 Tundra CM AG Limited from DCH. Process from start to finish was pleasant and stress free. Came in on August 21st and drove away the Purchased a 21 Tundra CM AG Limited from DCH. Process from start to finish was pleasant and stress free. Came in on August 21st and drove away the next day with my Tundra. Amir got the deal I wanted to finalize the sale. He was great to work and professional. Abdo was another employee whom deserves praises. He assisted me on finalizing the contract and other options available to me. Thank you for all your help. Lisa the boss lady was kind to me as well. Love the Tundra. More

Jason Sim and his sales manager did a fantastic job. We got a great deal and are really happy. We will recommend and shop again. Thank you 🙏 got a great deal and are really happy. We will recommend and shop again. Thank you 🙏 More

Im:very happy for work with Donald Kinsey with buy Toyota Tacoma. He is very hapfull for purchase new used car. He is very profedional Tacoma. He is very hapfull for purchase new used car. He is very profedional More

Thanks to Donald Kinsey., He worked diligently with me to get to a point that I could afford. It was excellent customer service. Thanks again. get to a point that I could afford. It was excellent customer service. Thanks again. More

I am completely dissatisfied with my car buying experience on 6/11/2021 @ DCH Brunswick Toyota when I purchased a 2018 Toyota Corolla The day I purchased the Corolla, I was told that the vehicle experience on 6/11/2021 @ DCH Brunswick Toyota when I purchased a 2018 Toyota Corolla The day I purchased the Corolla, I was told that the vehicle was not a CPO vehicle and that I would need to pay extra to make it a CPO, despite the fact that DCH's website clearly advertised the car as CPO. Julyssa and her manager finally came around and told me the car was CPO. This was very misleading and, in my opinion, downright dishonest. The Corolla had dents on the driver side door. I told DCH I would buy the Corolla provided they agreed to fix the dents at no additional costs. They agreed and I got the agreement in writing (a We Owe statement). I brought the Corolla in on 8/2 to get the dents fixed. When I was shown the finished work, it became obvious that my definition of fixed and DCH's definition of fixed were polar opposites. All they did was try to smooth out the dent. There was no sanding, no painting involved. I expected to see a door that showed no sign of a dent ever being there and I was very disappointed in the finished work. I spoke with Lisa the GM and she told me DCH performed the work that was promised. If you feel like getting taken advantage of, then DCH is the dealer for you. Otherwise I suggest taking your Toyota business elsewhere. More

Thank you Amir for a great car buying experience! The entire team and especially Amir made this purchase easy and enjoyable! Couldn’t be happier! entire team and especially Amir made this purchase easy and enjoyable! Couldn’t be happier! More

I had previously purchased from DCH a while back and received exceptional service and wanted to come back to purchase another vehicle. However, I was quickly met with disappointing service. I saw other received exceptional service and wanted to come back to purchase another vehicle. However, I was quickly met with disappointing service. I saw other customers getting helped immediately. The sales personnel rushed to get their business but I had to wait at the concierge desk before being helped even though I had confirmed an appointment over the phone a few days prior. It was unbelievable! All the sales reps were huddled behind the desk avoiding my business like a plague. Very unacceptable. Nikhil Joshi was able to redeem this lousy service I received by doing all he can to right the wrongs of DCH sales but I had to decline any more of his service as I was very disappointed with my treatment. Please give my compliments to Nikhil only. More

We walked in on a busy day but Ismail and Stanhope made us feel like we got all the time we deserved. They were very professional and Great people skills. us feel like we got all the time we deserved. They were very professional and Great people skills. More

Just picked up my 2021 Toyota 4 Runner. This is the seventh vehicle our family have purchased at DCH Toyota. Our family travel from East Stroudsburg, Pennsylvania to DCH in North Brunswick, New Jersey seventh vehicle our family have purchased at DCH Toyota. Our family travel from East Stroudsburg, Pennsylvania to DCH in North Brunswick, New Jersey because DCH is a dealership that welcomes you with excellent customer service, respectful employees who are very knowledgeable and professional in their field. Manager, Michael Serra, Client Advisor, Hesh Ismail and Finance, Ryan Kaminiski helped me throughout the complete process of the purchase. DCH is not just a dealership who's only goal is selling cars but a first priority to create an excellent relations with the customer. Thank you, Edgardo and Rosa Maria Rodriguez. More