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DCH Brunswick Toyota
North Brunswick, NJ
1,722 Reviews
-Upfront, no-haggle transparent pricing which saves you time and money •
-DCH is the largest auto group in New Jersey, which provides you with a greater selection of new and pre-owned vehicles
-Our service department is open 6 days per week, with available online scheduling, and indoor drive-in valet parking
-We are recipients of the J.D. Power’s Dealers of Excellence Award based on actual customer satisfaction surveys
-Consistently ranked among the best on review websites such as DealerRater.com, Edmunds.com, Cars.com and Google+
-DCH is proud to promote safe teen driving in our communities by sponsoring SADD (students against destructive decisions) including chapters in North Brunswick, South Brunswick, and Edison High Schools, and our own Teen Safe Driving Foundation
-We are a proud winner of the Toyota President's Award, the highest honor a dealer can receive from Toyota, based on ethical business practices and customer feedback/satisfaction
-We have a “A+” rating with the Better Business Bureau
-We are a Certified Toyota Mobility Dealer
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,722 reviews
June 18, 2024
My appointment was for 10:15 am and I got to the dealer at 10:05 am. I waited for over an hour to get processed and have my vehicle taken for service. My wife was waiting in her car with our 7 month old so at 10:05 am. I waited for over an hour to get processed and have my vehicle taken for service. My wife was waiting in her car with our 7 month old son. In the past it’s only taken 10 minutes for the same process. This was unacceptable and a huge inconvenience. More
by joe_bonura
Verified CustomerEmployees Worked With
June 17, 2024
Overall service was good. However, getting first service on brand new car, I was hoping Brunswick Toyota could have done basic car wash However, getting first service on brand new car, I was hoping Brunswick Toyota could have done basic car wash More
by SHAILENDRA.PATEL777
Employees Worked With
June 17, 2024
I not sure who Dteve is but Joan, Ryan and Amir did a great job in working with me prior during and after the sale great job in working with me prior during and after the sale More
by Tabz313
June 16, 2024
It's poor customer service to have customers wait in their cars for up to 40 minutes while waiting to meet with service advisor. And once the car is in, the wait time is always several hours, despite wh their cars for up to 40 minutes while waiting to meet with service advisor. And once the car is in, the wait time is always several hours, despite what the advisor says. Last time I was there I was trying to find out information about my car. We asked about four employees and nobody was able to get a satisfactory answer. More
by CARBTU
Employees Worked With
June 16, 2024
Efficient, communicates well with customers. Friendly atmosphere, clean and comfortable waiting area has a service system to get customers in and out as soon as possible Friendly atmosphere, clean and comfortable waiting area has a service system to get customers in and out as soon as possible More
by dnlswartz
Employees Worked With
June 16, 2024
Everyone was very nice. Kevin called with his recommendation for repairs and repaired what we brought the car in for. We are very satisfied with the repair and workmanship Kevin called with his recommendation for repairs and repaired what we brought the car in for. We are very satisfied with the repair and workmanship. More
by Leeannbburke
Employees Worked With
June 16, 2024
The waiting time is too long. It took 8 hrs to finish.Lost my client It took 8 hrs to finish.Lost my client More
by EDEL1H
Employees Worked With
June 16, 2024
Accesoria es lo me que te puedes dar un vendedor y ellos me la dieron gracias team me la dieron gracias team More
by Raffy
Employees Worked With
Other Employees :
Victor
June 16, 2024
Quick and friendly service! Been coming here for a few years now and it gets better every time! Been coming here for a few years now and it gets better every time! More
by Neha
June 16, 2024
They was very helpful during the whole process. Is the second vehicle that I bought from them.Now I have a brand new rav4 thanks to David Alarcon and his staff.Thanks!!! Is the second vehicle that I bought from them.Now I have a brand new rav4 thanks to David Alarcon and his staff.Thanks!!! More
by WR41909
Employees Worked With
