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DCH Brunswick Toyota

North Brunswick, NJ

Overview
Employees
Reviews
4.5
1,730 Reviews
-Upfront, no-haggle transparent pricing which saves you time and money • -DCH is the largest auto group in New Jersey, which provides you with a greater selection of new and pre-owned vehicles -Our service department is open 6 days per week, with available online scheduling, and indoor drive-in valet parking -We are recipients of the J.D. Power’s Dealers of Excellence Award based on actual customer satisfaction surveys -Consistently ranked among the best on review websites such as DealerRater.com, Edmunds.com, Cars.com and Google+ -DCH is proud to promote safe teen driving in our communities by sponsoring SADD (students against destructive decisions) including chapters in North Brunswick, South Brunswick, and Edison High Schools, and our own Teen Safe Driving Foundation -We are a proud winner of the Toyota President's Award, the highest honor a dealer can receive from Toyota, based on ethical business practices and customer feedback/satisfaction -We have a “A+” rating with the Better Business Bureau -We are a Certified Toyota Mobility Dealer
Contact Dealership

1504 US-1

North Brunswick, NJ

08902

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Showing 1,730 reviews

December 11, 2023

The customer service here is great! The staff was very helpful in providing services and answers to the customers’ requests. More

by Mequa221
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stanhope Otuonye
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 11, 2023 -

DCH Brunswick Toyota responded

Here at DCH Brunswick Toyota, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

December 11, 2023

Thanks for the service, I am very satisfied the results that all problems were inspected and fixed. More

by WANGHAIL66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Scesney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Mootz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 11, 2023 -

DCH Brunswick Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing DCH Brunswick Toyota, we look forward to having you as a valued customer for many years to come! Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

December 11, 2023

Mr Giovanni is enthusiastic and professional! Mr Tung Lee help us in Chinese!I will introduce Chinese friends to patronize DCH Brunswick Toyota again! More

by LUJUNZHANG01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanni Mancipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tung Lee
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Dec 11, 2023 -

DCH Brunswick Toyota responded

Thank you for your business and this review. We're happy to hear Giovanni, Tung, and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

December 11, 2023

The service was not bad, the car was given to me with all the different tires and without carpets the day before I had thanks. More

by vvioletaval.52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenan Kocak
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Dec 11, 2023 -

DCH Brunswick Toyota responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

December 11, 2023

Dealership was great they treated us like family. Rben and Nick were awsome to deal with More

by TRAXUNDERGROUND
Recommend Dealer
Yes
Employees Worked With
Russell Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hesh Ismail
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nikhil Joshi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adriana Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Arcila
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 11, 2023 -

DCH Brunswick Toyota responded

We are very happy to hear Ruben and Nikhilumar provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

December 10, 2023

Kevin is friendly, helpful, great and professional. Keeps you informed of what is happening with your vehicle. Another person that is just as important is Lynn Melian. It wouldn’t be the same withou More

by tcostello24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Scesney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lynn Melian
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Dec 10, 2023 -

DCH Brunswick Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

December 10, 2023

Tung directed me immediately to who I needed to confer with about buying out my lease. She was pleasant, courteous and knowledgeable. More

by ANNMOOTZ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Devivo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Arcila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tung Lee
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Dec 11, 2023 -

DCH Brunswick Toyota responded

Thanks, Ann, for sharing your thoughts about your experience with Tung here at DCH Brunswick Toyota. We appreciate your business and hope to see you again soon! Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

December 10, 2023

kind attention and honesty . Somewhat delayed but there is coffee to wait. Thanks for your help. More

by PEGGYVISBAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geoffrey suasnavas
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Dec 11, 2023 -

DCH Brunswick Toyota responded

Peggy, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing DCH Brunswick Toyota, we look forward to having you as a valued customer for many years to come! Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

December 09, 2023

Car buying process was extremely rushed. Did not feel I got honest response for my questions. I plan to use the car for several years and have bought a service contract. I hope that it is h More

by MUSTAFABOOKWALA13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mohamed Rizvi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Hesh Ismail
4.0
This rating includes all reviews, with more weight given to recent reviews.
Travis McCloud
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tung Lee
Report | Print
Dec 13, 2023 -

DCH Brunswick Toyota responded

Providing a positive experience is our top priority, Mustafa, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

December 09, 2023

Customer service was top notch , the staff and manager , Jesus vergel , were outstanding . The experience of buying a car from beginning to end was easy ! More

by PATRICK.CANTALUPO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Vergel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Sandoval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 10, 2023 -

DCH Brunswick Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing DCH Brunswick Toyota, Patrick, we look forward to having you as one of our valued customers for many more years to come! Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

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