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DCH Brunswick Toyota

North Brunswick, NJ

Overview
Employees
Reviews
4.5
1,730 Reviews
-Upfront, no-haggle transparent pricing which saves you time and money • -DCH is the largest auto group in New Jersey, which provides you with a greater selection of new and pre-owned vehicles -Our service department is open 6 days per week, with available online scheduling, and indoor drive-in valet parking -We are recipients of the J.D. Power’s Dealers of Excellence Award based on actual customer satisfaction surveys -Consistently ranked among the best on review websites such as DealerRater.com, Edmunds.com, Cars.com and Google+ -DCH is proud to promote safe teen driving in our communities by sponsoring SADD (students against destructive decisions) including chapters in North Brunswick, South Brunswick, and Edison High Schools, and our own Teen Safe Driving Foundation -We are a proud winner of the Toyota President's Award, the highest honor a dealer can receive from Toyota, based on ethical business practices and customer feedback/satisfaction -We have a “A+” rating with the Better Business Bureau -We are a Certified Toyota Mobility Dealer
Contact Dealership

1504 US-1

North Brunswick, NJ

08902

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Showing 1,730 reviews

January 16, 2024

Great customer service! My experience with the service department has been great. I have been satisfied with getting all my service needs performed satisfactorily. All my c More

by CAROLATAYLOR6
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen,T.
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Jan 17, 2024 -

DCH Brunswick Toyota responded

Carol, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your service expectations. Thank you for choosing DCH Brunswick Toyota, we look forward to having you as a valued customer for many years to come! Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

January 16, 2024

Very transparent on work done and cost. But slow service of front desk is a bit frustrating. But overall I will again go back because of work done transparency. More

by PRABHU.JHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Olson
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 17, 2024 -

DCH Brunswick Toyota responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

January 16, 2024

DCH is very good I like. And I am going back and I Talk My family. Go Dch Toyota. More

by YOGIPATEL1369
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nirav Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 17, 2024 -

DCH Brunswick Toyota responded

Yogi, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at DCH Brunswick Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

January 16, 2024

I have been going to the dealer for my repair needs. I am happy so far More

by JOSE.APONESTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jervin
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Jan 17, 2024 -

DCH Brunswick Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Jose, please let us know. Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

January 16, 2024

All workers are friendly and reliable , always easy to schedule an appointment. I will definitely recommend to my friends and relatives More

by CACLINLIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Scesney
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 17, 2024 -

DCH Brunswick Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at DCH Brunswick Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

January 16, 2024

It’s really good Easy to book appointment, also they give best options and they have good mechanical and they explained every thing with videos and image so you know what’s Wrong in car More

by AMITP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Swenarton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 17, 2024 -

DCH Brunswick Toyota responded

Thanks for sharing your thoughts about your experience with DCH Brunswick Toyota. We appreciate your business and hope to see you again soon! Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

January 16, 2024

Ava assisted us in purchasing our new Rav4 hybrid. She understood our needs and helped us through the process. More

by JECOVE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mohamed Rizvi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ava Broux
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 16, 2024 -

DCH Brunswick Toyota responded

Thank you for choosing DCH Brunswick Toyota. Your feedback and rating mean a lot to us. We're glad Ava was able to help, and we hope you enjoy your new RAV4! Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

January 16, 2024

Nice people and nice service sometimes take long time just for change oil but ok More

by EMAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 16, 2024 -

DCH Brunswick Toyota responded

Thanks for sharing about your experience with DCH Brunswick Toyota. We appreciate your business and hope to see you again soon! Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

January 16, 2024

Great service and in & out the team work are great I’ll come again and I’ll tell everyone about it More

by HOSSTAHA61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikhil Joshi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hamza Imtiaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ava Broux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giovanni Mancipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amir Romero-Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacquelyn Maldonado, Jabril Doty, Virginia Del Valle, Dwany Cruz, Kenan Kocak
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Jan 16, 2024 -

DCH Brunswick Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

January 16, 2024

Very bad waiting 4 hours to get oil change never go back again or recommended anyone More

by ESSAKASSIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Scesney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Mootz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2024 -

DCH Brunswick Toyota responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

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