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DCH Brunswick Toyota

North Brunswick, NJ

4.5
1,721 Reviews
-Upfront, no-haggle transparent pricing which saves you time and money • -DCH is the largest auto group in New Jersey, which provides you with a greater selection of new and pre-owned vehicles -Our service department is open 6 days per week, with available online scheduling, and indoor drive-in valet parking -We are recipients of the J.D. Power’s Dealers of Excellence Award based on actual customer satisfaction surveys -Consistently ranked among the best on review websites such as DealerRater.com, Edmunds.com, Cars.com and Google+ -DCH is proud to promote safe teen driving in our communities by sponsoring SADD (students against destructive decisions) including chapters in North Brunswick, South Brunswick, and Edison High Schools, and our own Teen Safe Driving Foundation -We are a proud winner of the Toyota President's Award, the highest honor a dealer can receive from Toyota, based on ethical business practices and customer feedback/satisfaction -We have a “A+” rating with the Better Business Bureau -We are a Certified Toyota Mobility Dealer
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1504 US-1

North Brunswick, NJ

08902

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Showing 1,721 reviews

February 13, 2024

Jay listened, presented my choices, we shook hands and I have my car and payments that I wanted! Left with a smile! More

by Theresa Fleming
Recommend Dealer
Yes
Employees Worked With
Jay Nunez
Feb 14, 2024 -

DCH Brunswick Toyota responded

Here at DCH Brunswick Toyota, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, Theresa, and it was a pleasure having you at the dealership. We appreciate your review! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

February 10, 2024

There must be too many customers and too few staff members. I waited more than 2 hours for an oil change and tire rotation. More

by robertW6
Recommend Dealer
Yes
Employees Worked With
I foom mi
Feb 10, 2024 -

DCH Brunswick Toyota responded

Thank you, Robert! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing DCH Brunswick Toyota! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

February 09, 2024

Easy. Though i did wait 5 minutes for someone to open the gate to get in. More

by sta33dave
Recommend Dealer
Yes
Feb 10, 2024 -

DCH Brunswick Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at DCH Brunswick Toyota. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

February 09, 2024

You did very good servicing my car. I always use the dealership. Very good service. More

by gordonicowan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
L. Gonzalez, Richard A. Venerus
Feb 10, 2024 -

DCH Brunswick Toyota responded

Thanks for sharing your thoughts about your experience with DCH Brunswick Toyota. We appreciate your business and hope to see you again soon! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

February 08, 2024

Great service and staff. Rich and Mike always excellent. The entire team helpful. The only place I allow to service my Toyota. More

by acjeepguy37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Scesney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Mootz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2024 -

DCH Brunswick Toyota responded

Thanks for sharing your thoughts about your experience with Rich and Mike here at DCH Brunswick Toyota. We appreciate your business and hope to see you again soon! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

Feb 08, 2024 -

acjeepguy37 responded

Well run dealership! Great job Lisa!!

February 08, 2024

It was great I arrived at the dealership and went to Richard, and he helped me out. More

by shahmeerasif62
Recommend Dealer
Yes
Employees Worked With
Richard Venerus and Billy
Feb 08, 2024 -

DCH Brunswick Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

February 08, 2024

Everyone was very nice took my vehicle in they let me know the approximate time it would be ready and it was ready when they said it would be More

by lorraine45
Recommend Dealer
Yes
Employees Worked With
I think his name was Steve
Feb 09, 2024 -

DCH Brunswick Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Lorraine, and we look forward to working with you again. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

February 07, 2024

Everyone was professional from start to finish. Kerves explained the whole process and assured me the vehicle was safe to drive. More

by ROSEY0505.RB42
Recommend Dealer
Yes
Employees Worked With
Kerves Reyes
Feb 07, 2024 -

DCH Brunswick Toyota responded

Rosey, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience working with Kerves here at DCH Brunswick Toyota. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

February 07, 2024

Proffessional. It was a professionally conducted experience. The issue was resolved in a timely fashion. More

by GLONG2
Recommend Dealer
Yes
Employees Worked With
Steven
Feb 07, 2024 -

DCH Brunswick Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing DCH Brunswick Toyota. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

February 07, 2024

Very professional dealership, recommended working with Johnny he os super patand knowledgeable. Thank you for amazing experience. More

by Joanna
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Kaminiski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mohamed Rizvi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnny Mayfield
Feb 07, 2024 -

DCH Brunswick Toyota responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks, Joanna, for choosing DCH Brunswick Toyota! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

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