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DCH Brunswick Toyota

North Brunswick, NJ

4.5
1,721 Reviews
-Upfront, no-haggle transparent pricing which saves you time and money • -DCH is the largest auto group in New Jersey, which provides you with a greater selection of new and pre-owned vehicles -Our service department is open 6 days per week, with available online scheduling, and indoor drive-in valet parking -We are recipients of the J.D. Power’s Dealers of Excellence Award based on actual customer satisfaction surveys -Consistently ranked among the best on review websites such as DealerRater.com, Edmunds.com, Cars.com and Google+ -DCH is proud to promote safe teen driving in our communities by sponsoring SADD (students against destructive decisions) including chapters in North Brunswick, South Brunswick, and Edison High Schools, and our own Teen Safe Driving Foundation -We are a proud winner of the Toyota President's Award, the highest honor a dealer can receive from Toyota, based on ethical business practices and customer feedback/satisfaction -We have a “A+” rating with the Better Business Bureau -We are a Certified Toyota Mobility Dealer
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1504 US-1

North Brunswick, NJ

08902

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Showing 1,721 reviews

February 27, 2024

in my opinion, for going on a weekday, early morning and having an appointment i'm not too sure why it took over two hours ( 8:30am to 11am ) for me to get my tire rotation done when i was told it would tak More

by naazsaboo
Recommend Dealer
No
Mar 01, 2024 -

DCH Brunswick Toyota responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

February 25, 2024

Muchas gracias, por atender a su cliente , me gusto la atención y la manera de explicar lo que le pasaba a mi carro More

by ARMANSANCHEZ1974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Scesney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2024 -

DCH Brunswick Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Arman, and we are thrilled that you found your experience with us here at DCH Brunswick Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

February 25, 2024

I'm back! I just can't stay away. I like to upgrade my vehicle often and a Toyota 4Runner definitely holds it value! I have NEVER been disappointed when it's t More

by Janine Butler
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stanhope Otuonye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2024 -

DCH Brunswick Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, Janine, and we're happy to hear that we met your expectations. Thank you again for choosing DCH Brunswick Toyota, we look forward to having you as one of our valued customers for many more years to come! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

February 25, 2024

Everyone is very helpful and eager to answer your questions. I am really glad I purchased my car from your dealership. More

by L_BEJGTHOMPREC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanni Mancipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2024 -

DCH Brunswick Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

February 25, 2024

Experience was fantastic. Stan was so helpful in everyways. I will definitely recommend him Very professional More

by DENTCHING
Recommend Dealer
Yes
Employees Worked With
Stanhope Otuonye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stanhope Otuonye
Feb 26, 2024 -

DCH Brunswick Toyota responded

Thanks for sharing your thoughts about your experience with DCH Brunswick Toyota. Stanhope and our team appreciate your business and hope to see you again soon! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

February 25, 2024

Explained everything thoroughly, empathetic, kept me up to date throughout process and about options Also explained the costs and worked with me on the pricing More

by KABARIA
Recommend Dealer
Yes
Employees Worked With
Kervis Reyes
Feb 26, 2024 -

DCH Brunswick Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Kervis met your expectations. Thank you for choosing DCH Brunswick Toyota, we look forward to having you as a valued customer for many years to come! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

February 24, 2024

Johnny was fantastic - extremely patient, kind and authentic. He walked me through all the necessary steps to my first ever lease and was transparent in managing my expectations across a variety of ve More

by Glolindenmuth
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mohamed Rizvi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnny Mayfield
Feb 23, 2024 -

DCH Brunswick Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Johnny delivered such a great experience! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

February 24, 2024

I recently bought toyota prius prime with DCH and I am very happy to have Jabril Doty, who is one of best sales person in the team. He is having very good knowledge about each car model that they have and More

by Rajesh Panchal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jabril Doty
Feb 25, 2024 -

DCH Brunswick Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Rajesh, please let us know. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

February 24, 2024

My experience was amazing. I have worked with Stanhope a few times now and every time is a better experience. He has also helped friends that I have send them and they too have More

by JULIOTAZ1
Recommend Dealer
Yes
Employees Worked With
Stanhope Otuonye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stanhope Otuonye
Feb 25, 2024 -

DCH Brunswick Toyota responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

February 23, 2024

They were very helpful and pleasant I definitely would like to purchase a vehicle with this dealership. I've bought a car once before at this dealership and my experience was great. More

by rainesart4u
Recommend Dealer
Yes
Employees Worked With
Russell Hill
Feb 23, 2024 -

DCH Brunswick Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

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