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DCH Brunswick Toyota

North Brunswick, NJ

Overview
Employees
Reviews
4.5
1,727 Reviews
-Upfront, no-haggle transparent pricing which saves you time and money • -DCH is the largest auto group in New Jersey, which provides you with a greater selection of new and pre-owned vehicles -Our service department is open 6 days per week, with available online scheduling, and indoor drive-in valet parking -We are recipients of the J.D. Power’s Dealers of Excellence Award based on actual customer satisfaction surveys -Consistently ranked among the best on review websites such as DealerRater.com, Edmunds.com, Cars.com and Google+ -DCH is proud to promote safe teen driving in our communities by sponsoring SADD (students against destructive decisions) including chapters in North Brunswick, South Brunswick, and Edison High Schools, and our own Teen Safe Driving Foundation -We are a proud winner of the Toyota President's Award, the highest honor a dealer can receive from Toyota, based on ethical business practices and customer feedback/satisfaction -We have a “A+” rating with the Better Business Bureau -We are a Certified Toyota Mobility Dealer
Contact Dealership

1504 US-1

North Brunswick, NJ

08902

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Showing 1,727 reviews

March 07, 2024

Nice people, good job. Very informative. I like the video showing the parts that need replaced More

by rinkerkelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Swenarton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 07, 2024 -

DCH Brunswick Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Kelly, and look forward to your next visit. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

March 07, 2024

We had a fantastic experience. Everyone was friendly, professional and all went fast and smooth. Definitely recommend them! More

by DANITANY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis McCloud
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 07, 2024 -

DCH Brunswick Toyota responded

Thank you for taking the time to share your feedback with us. Travis and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

March 07, 2024

They didn't clean my car even they didn't vaccum car I don't like what the meaning of service More

by KAMLESH_OM70
Recommend Dealer
No
Employees Worked With
Karvis
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Mar 10, 2024 -

DCH Brunswick Toyota responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

March 06, 2024

It was a very pleasant experience. I would definitely recommend the dealership to friends and family More

by HOWDY215
Recommend Dealer
Yes
Employees Worked With
Jason Sim
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Mar 06, 2024 -

DCH Brunswick Toyota responded

Thanks for sharing your thoughts about your experience with DCH Brunswick Toyota. We appreciate your business and hope to see you again soon! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

March 06, 2024

I recently purchased a car from this dealership, and the experience was exceptional. The staff was knowledgeable, friendly, and not pushy. The variety of vehicles was impressive, and they helped me find the More

by derbyrantung
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
NIRAV PATEL
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Mar 06, 2024 -

DCH Brunswick Toyota responded

Thank you for choosing DCH Brunswick Toyota. Your feedback and rating mean a lot to us. We're glad Nirav and our team were able to help, and we hope to see you again! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

Mar 09, 2024 -

derbyrantung responded

Thank you!

March 06, 2024

They always take care of what is to be done. - Stephen the service consultant is good- More

by RUBY.S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven from service
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Mar 06, 2024 -

DCH Brunswick Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Stephen and our team and don't hesitate to let us know if we can be of further assistance. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

March 06, 2024

Had a very positive experience at the dealership. Recently renovated, welcoming environment, professional staff, seamless sales process. Johnny was great and addressed every question and concern in a More

by AP
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Russell Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jabril Doty, Johnny Mayfield
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Mar 06, 2024 -

DCH Brunswick Toyota responded

We are very happy to hear that Johnny provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

March 05, 2024

Very expensive. Went for changing keys battery. Ended up with 2k repairs ?? Not encouraging More

by Sri
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Kevin Scesney
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Scesney
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Mar 08, 2024 -

DCH Brunswick Toyota responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

March 05, 2024

Jason walked me thru setting up my car. Everything was a breeze and I was out quickly. More

by Christinef716
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jason Sim
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Mar 05, 2024 -

DCH Brunswick Toyota responded

Thank you, Christine! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing DCH Brunswick Toyota. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

March 05, 2024

Our salesman Dave was really nice and took the time to explain everything in a way that was easy to understand. I left the dealership feeling comfortable and pleased with my experience. More

by Zory
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 06, 2024 -

DCH Brunswick Toyota responded

Zory, Thank you so much for your kind words for Dave, and for taking the time to leave us this wonderful feedback! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

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